CUMMINS INC。康明斯公司FILTRATION BUSINESS UNIT滤清器业务单元SUPPLIER QUALITY HANDBOOK供应商质量手册TABLE OF CONTENTS索引CORPORATE OVERVIEW公司简介1SUPPLIER QUALITY IMPROVEMENT PROGRAM (SQIP） INTRODUCTION1供应商质量改进项目介绍SUPPLIER MANAGEMENT供应商管理24A. SELECTION PROCESS选择流程B. DEVELOPMENT开发C. PRODUCTION PART APPROVAL PROCESS (PPAP）生产件批准流程D. QUOTATION CRITERIA 报价准则E. SHIP TO USE (STU) PROCESS发运至生产流程F. PERFORMANCE REPORT业绩报告SUPPLIER QUALITY SYSTEM REQUIREMENTS供应商质量体系要求5-11A. ORGANIZATION组织B. ADVANCED QUALITY PLANNING先期质量策划C. WRITTEN PROCEDURES书面程序D. DRAWING AND SPECIFICATION CONTROL图纸和规范管理E. INSPECTION AND TEST检验和测试F. MATERIAL CONTROL物料控制G. RECORDS记录H. MEASUREMENT AND TEST EQUIPMENT测量与测试设备I. STATISTICAL PROCESS CONTROL （SPC）统计过程控制J. DEVIATION REQUEST偏差许可申请K. PRODUCT VERIFICATION生产确认L. REJECTED MATERIAL拒收材料M. PACKAGING AND SHIPPING包装与发运N. CORRECTIVE ACTION纠正措施O. COST CHARGEBACKS成本降低PRODUCTION PART APPROVAL PROCESS (PPAP）生产件批准流程11MAINTENANCE维护13CONTINUOUS IMPROVEMENT持续改进14APPENDIX附录 15-17A. ACRONYMS AND DEFINITIONS缩略语与定义August 2003 CORPORATE OVERVIEW公司简介Filtration Business Unit （FBU) is a world leader in filtration and exhaust manufacturing for the truck， agricultural， small engine， shipping, and construction equipment industries. We use a variety of purchased materials and components in our manufacturing processes, including： filter media, coil steel， tubing, expanded metal and screen， plastisol, coatings, clamps, nuts and bolts, fittings， mounting flanges, orings, gaskets and packaging. 滤清器业务单元（FBU)是卡车、农业机械、小发动机、船机和建筑机械等领域的世界领先的滤清器和排气系统的制造商.我们在制造过程中使用各种采购原材料和零件,包括：过滤介质，钢板卷材，管材，编织金属网， 塑料，涂装，夹具，螺母和螺栓,装配，装配法兰, O型圈,橡胶件和包装材料FBU is a strategic Business Unit of Cummins Inc. Established in 1958 as The Seymore Filter Co., Fleetguard was a single filter production line dedicated to meeting the high performance filtration needs of Cummins engines。 In 1963， the Fleetguard brand was initiated and in 1967 manufacturing moved to Cookeville， TN。 FBU是康明斯公司的一个战略业务单元，成立于己于1958年，当时名为Seymore滤清器公司。弗列加是一条单一的生产线，致力于满足康明斯发动机对滤清器的高品质要求。1963年弗列加商标开始使用并于1967年将制造场所迁至田纳西州的Cookeville。In 1986, Fleetguard began its US expansion with the acquisition of Kuss Corporation of Findlay, OH. Kuss specializes in intank and in-line fuel filters for the automotive and light truck industries。 In 1997, Fleetguard continued its growth strategy with the acquisition of Nelson Industries headquartered in Stoughton, WI. Nelson specializes in exhaust and filtration systems。1986年，弗列加开始在美国的扩张，收购了俄亥俄洲的库斯公司，库斯公司专业生产汽车和轻型卡车的燃油滤清器。1997年，弗列加继续其战略扩张，收购了总部位于威斯康森州斯托顿的纳尔森公司,纳尔森专业生产排气和滤清系统。In addition to its US-based entities, FBU has production or distribution facilities in Canada， Mexico， South America， Africa, Asia， Australia， and Europe. The Corporate headquarters for FBU is located in Nashville, TN。除了在美国的实体，FBU在加拿大，墨西哥，南美，非洲，亚洲，澳大利亚和欧洲有生产或分销基地。FBU的公司总部位于田纳西州的纳斯威尔。SUPPLIER QUALITY IMPROVEMENT PROGRAM (SQIP) INTRODUCTION供应商质量改进项目介绍The purpose of this “Supplier Quality Handbook is to communicate the Quality requirements and expectations of FBU to our direct material suppliers。 These requirements and expectations， known as the Supplier Quality Improvement Program （SQIP) and depicted by the logo above， focus not only on the physical characteristics of a part, but also on the level of service， delivery, and cost containment provided by each supplier. 本“供应商质量手册”的目的是与我们的直接材料供应商交流弗列加的质量要求和期望。这些在上面的索引里提到的被称为供应商质量改进项目(SQIP）的要求和期望，不仅仅关注于产品本身的特性，而且包括每一个供应商提供的服务，交付和成本控制的水平.The SQIP was developed with three basic principles in mind：SQIP主要包括如下三个基本原则: Incorporate quality expectations as one of the considerations in new supplier selection总体的质量期望作为选择新的供应商的一个考虑方面 Assure that quality tools are utilized by suppliers in the development of and revisions to their products， processes, and services 确保供应商在开发过程中使用质量工具并传递到他们的产品，过程和服务中。 Provide a framework for sustaining and improving the quality of supplier products, processes， and services 提供一个支持和改进供应商产品，过程和服务质量的框架It is the policy of FBU to meet and exceed customer requirements. Suppliers play a vital role in our quest. Therefore, it is imperative that all suppliers share in our commitment to quality.满足和超越客户的期望是FBU的方针.供应商在我们这扮演了一个重要的角色。因此，供应商必须分担我们的质量承诺.SUPPLIER MANAGEMENT供应商管理FBU operates under the premise that the supplier is fully responsible for their products， and services as well as any damages resulting from said products/services. Further, we purchase parts with the understanding that they are defect free and processable in FBU processes. Finally, each supplier is required to develop an effective total quality system that encompasses business aspects based on defect prevention rather than defect detection。 All suppliers to FBU are required to be, or provide a plan to attain, third party registration to ISO 9001:2000。FUB运作的基础是供应商对他们的产品,服务和任何由他们的产品/服务所导致的损害负全责.而且，我们认为从他们那采购来的