2023年汽车售后技术岗位职责(2篇) 书目 第1篇汽车售后技术岗位职责 第2篇汽车售后技术支持岗位职责 汽车售后技术岗位职责 知名高端汽车品牌technical support 售后技术支持工程师 dekra greater china,dekra大中华区 德凯达企业管理(上海)有限公司,dekra greater china,dekra大中华区,德凯达 main responsibility: - remote technical support over hotline service and on-site technical support - remote failure diagnosing process reconstruction together with dealer technician - failure analysis on the vehicle quality problems. - communication with the dealers on the best practical solving method. maintaining and repairing suggestion on the vehicle technology. - information collection, analysis and reporting as per the oem customer requirements. interface of the vehicle technical issues to the parties inside and outside. requirement/basic qualifications: - be very familiar with the vehicle failure analysis in the after sales area. - solid automotive industry experience in after sales at oem or its dealers, repairing and failure analysis experience is preferred. - solid experience in the field of e/e, or multimedia (dvd, navigation), or interior/exterior, or chassis/engine/transmission. - strong communication capability. - fluent in written and verbal english skill. - integrity, team spirit, customer orientation, entrepreneurship, responsibility for safety 汽车售后技术支持岗位职责 知名高端汽车品牌technical support 售后技术支持工程师 dekra greater china,dekra大中华区 德凯达企业管理(上海)有限公司,dekra greater china,dekra大中华区,德凯达 main responsibility: - remote technical support over hotline service and on-site technical support - remote failure diagnosing process reconstruction together with dealer technician - failure analysis on the vehicle quality problems. - communication with the dealers on the best practical solving method. maintaining and repairing suggestion on the vehicle technology. - information collection, analysis and reporting as per the oem customer requirements. interface of the vehicle technical issues to the parties inside and outside. requirement/basic qualifications: - be very familiar with the vehicle failure analysis in the after sales area. - solid automotive industry experience in after sales at oem or its dealers, repairing and failure analysis experience is preferred. - solid experience in the field of e/e, or multimedia (dvd, navigation), or interior/exterior, or chassis/engine/transmission. - strong communication capability. - fluent in written and verbal english skill. - integrity, team spirit, customer orientation, entrepreneurship, responsibility for safety