1)A first enquiry Dear Sirs, We have learned from Smith and Company of Birmingham that you manufacture a range of high-fashion handbags in a variety of leathers. We operate a quality retail business and although our sales volume is not large , we obtain high prices for our goods. Would you please send me a copy of your handbag catalogue with details of your prices and payment terms? We would find it most helpful if you could also supply samples of the various skins from which the handbags are made. Yours faithfully, Sandra Jones Manager = A first enquiry 第一次詢價 Dear Sirs, 執事先生: We have learned from Smith and Company of Birmingham that you manufacture a range of high-fashion handbags in a variety of leathers. 從伯明翰.史密斯公司!獲悉貴公司制作了一系列款式新穎的皮革手提包. We operate a quality retail business and although our sales volume is not large , we obtain high prices for our goods. 本公司經營高檔零售業務,雖然銷量不多,但貨品屬優質高檔. Would you please send me a copy of your handbag catalogue with details of your prices and payment terms? 現懇請惠寄貨品目錄、價格表和付款方式細則. We would find it most helpful if you could also supply samples of the various skins from which the handbags are made. 此外,如蒙提供各類皮革樣本,不勝感激. Yours faithfully, Sandra Jones Manager = Useful phrases 1.We have learned from that you 從獲悉貴公司 2.We operate a quality retail business 本公司經營高檔零售業務 3.Would you please send me a copy of your handbag catalogue 現懇請惠寄貨品目錄 4.We would find it most helpful if you could also supply samples of 如蒙提供各類樣本,不勝感激 = Notes段意解說 1.Say how you obtained the companys address and indicate what you are interested in. 各知如何取得收信人地址及發信原因 2.Introduce yourself and describe your field of activity. 自我介紹有關經營的業務範圍 3.Make your main request. 提出請求 4.The second request is going to cost the company more. Make it tactfully. 第二個請求花費較大，需要得體地提出 = Alternative phrases替代用語 We have learned from Smith and Company of Birmingham that you manufacture a range of high-fashion handbags in a variety of leathers. (I have been told by/I have heard from) (handbags in several different leathers) We operate a quality retail business and although our sales volume is not large , we obtain high prices for our goods. Would you please send me a copy of your handbag catalogue with details of your prices and payment terms? We would find it most helpful if you could also supply samples of the various skins from which the handbags are made. (It would be very helpful if) (from which you make the handbags.) = Comments 評注 The enquiry is brief and to the point, telling the reader exactly what the enquiry is about. It requests the usual free literature and politely asks for an additional item:samples. 這封信簡明扼要，讓收信人確切清楚查詢內容先要求索取贈閱目錄，再禮貌地要求提供樣本 (2) Reply to a first enquiry Dear Ms Jones, Thank you for your enquiry of 16 July. We are pleased to hear that you are interested in our products. We are sending you a copy of our latest catalogue under separate cover, together with samples of some of the skins we regularly use in the manufacture of our products. I regret to say that we can not send you the full range of samples. You can be assured , however, that such skins as crocodile and ostrich, not include in the watch, are of the same high quality. Mrs Angela Wane, our European Sales Manager, will be in the UK next month and will be pleased to call on you. She will have with her a wide range of our products. When you see them, we think that you will agree that only the best quality materials are used, and that the high standard of workmanship will appeal to the most discriminating buyer. We also manufacture a wide range of leather belts and gloves in which you may be interested. They are fully illustrated in our catalogue and are of the same high quality as our handbags. Mrs Wane will be able to show you examples when she calls. We look forward to receiving an order from you. Yours sincerely, Damien Carr Marketing Vice-President = Reply to a first enquiry 答復第一次詢價 Dear Ms Jones, 瓊斯女士: Thank you for your enquiry of 16 July. We are pleased to hear that you are interested in our products. 7月16日來函詢價憶收到.得悉貴公司對我們的產品有興趣,實感榮幸. We are sending you a copy of our latest catalogue under separate cover, together with samples of some of the skins we regularly use in the manufacture of our products. 玆奉上我們最新的產品目綠和常用的皮革樣本,謹供參考. I regret to say that we can not send you the full range of samples. You can be assured , however, that such skins as crocodile and ostrich, not include in the watch, are of the same high quality. 很抱歉未能寄上全套樣本,但其它諸如鱷魚皮、駝鳥皮等皮革都是同樣優質上乘的. Mrs Angela Wane, our European Sales Manager, will be in the UK next month