教 案 设 计课 题Unit 4 Serving Customers教者李 细 琼授课班级授课时间8使用教材英语服务类,职业模块教学目标知识与技能Learners should be able to give and take customers orders过程与方法 Learners should be able to give suggestions to customers情感、态度与价值观 Understand the duties and communicative skills of an attendant 教材分析本课是第四单元的第一二课时，包括listening1和dialogue1,具体内容是在餐饮等服务场所中与顾客有礼貌地交流并提供服务。教学重点Learners should be able to give and take customers orders教学难点Learners should be able to write about working experience教学方法教法分析讲授法、情景教学法学法分析小组讨论法课 型专业理论课课时2课时教具多媒体【教学过程组织】Teaching processStep One :Lead-in First, the teacher show some picture about serving places.-Where do people need service?-people need service at(in) .Step Two: Listening 1.listening1. Tick in the boxes the food and drinks you hear.2.Game: dialogue-What would you like to order?-Id like a sandwich.-Anything to drink?-A cup of tea,please.3.Listen to dialogue and tick in about food and drink.4.Check the answers.Scripta. A: What would you like to order? B: Id like a bowl of chicken soup and a sandwich.b. A: What would you like to order? B: Id like a hamburger and a cup of milk.c. A: What would you like to order?B: Id like a pizza and some French fries.Step Three: SpeakingDialogue11.The first listen to the tape. 2.Then learn the new words and sentencesWaiter: Are you ready to order, Madam? Guest: Yes, I am.Waiter: What would you like? Guest: Id like a hamburger.Waiter: Would you like something to drink? We have orange, mango and apple juice. Guest: Id like a glass of orange juice, please.3.Read the dialogue with partners and then find out useful sentences.Step Four: Role PlayPractice the dialogue by using the pictures below and see if you can say more.Some students act the dialogue.【小结】Step Five: Summary and Production 1.Make a short summary of what weve learned today.(1)key vocabulary. (2)sentence structure 2.Remember how to give and take customers orders【作业及思考】Step Six: Homework 1. Practice dialogue 1 with your classmate after class. 2.Remenber the new words3. Copy key vocabulary five times in English ang one time in English. 板书设计Unit 4 Serving customersA: What would you like to order?B: Id like A: Are you ready to order, Madam?B:Yes, I am.教学反思 为了让学生更好的掌握服务点餐，采用情境教学让学生分角色进行句型的操练，学生掌握较好。