Gosforth Memorial Medical CentrePatient Forum MeetingTuesday 7th October 2014Chair: Jean McCalman (PPG Member)Lead GP: Dr Philip TaylorAttendees:Group Members:Jean McCalman, Barbara Harris, Anita Davies, Adam and Fi Leslie, Steve Wooten and Paul Roberts Christine GibbonsPractice Staff:Paula Scullion (Practice Manager)Dee Keen (Administrator)Apologies :Ian McCalman, Eric Wake, Michael Casselden, Dora Reed, Fiona Hunter, Janet Devoy and Lynda MacKenzieIntroduction & ApologiesApologies as above Previous Minutes _ NoneMatters ArisinaYour welcomeItems raised 如 the Practice24 hours ambulatory BP still awaiting equipment.CCTVThe Practice now has a brand new CCTV machine.CCG VisitNow likely to be November/December for Newcaslte PracticesNHS Health ChecksAge group is 40 一 74 yeard olds with no DDMs (Chronic Disease Monitoring). Paula informed the group that from January the amount we will receive as a practice will be greatly reduced although the final figure has not been decided yet. Fi mentioned risk scores for health checks.Paula went onto explain to the group how it works.Patients are seen for Part 1 which covers everything ie BP, Bloods, Weight, Height etc then 2 weeks later the patient returns for the results. Dr Helen McClelland sees the results and decides whether the patient is high risk, medium risk, low risk or no risk.High risk 一 needs to see a Doctor urgently Medium risk 一 Needs to DoctorLow Risk 一 see Nurse or Health Care AssistantNo risk 一 telephone callEvery patient gets a result and a report.In January when the cost reduces the amount of work will reduce as the only thing that will be tested for is Cholesterol.Paula mentioned to the group that at her Practice Managers meeting they decided as a group the the funds on offer were not sufficient to cover the work being done. The federation North East and West will cost out. The Practice Managers suggested a figure of 30 per patient and the answer was declined by the Local Authority and negotiations ended. Fi suggested Paula write to the Chief Medical Officer for England and Wales.Paul wanted to know who was entitled to an annual check. He mentioned the Open Door policy at the hospital to look at medical records and asked what about the surgery. Paula said that here we have restricted access to our patient medical records.Diabetic PatientsThe Practice does invite Diabetic patients in to the practice for a health review if their diabetes is being monitored by the Hospital, however many patients do not want to be seen twice.Friends and FamilyComes in in December. Will be advertising on the website and surgery.There will be certain questions that are mandatory. The Practice is designing their own forms. There will be monthly updates and we will be audited. Paula asked the group for help with implementation if thought appropriateFinal score will be for what we have done. Steve asked if we had seen a table and then produced a hospital copy. Everyone seemed to think this looked confusing.Apprentice Skill AcademyThe group were informed that Charlotte was leaving on the 20th October has she had obtained a full time job.Abby was our new ApprenticeKathryn finishes her annual apprenticeship she is going to become a Health Care Assistant in November which is the 1st time this has happened.Items Raised bv the GroupCommunication beyond the group:Jean and Paula met during the Summer to discuss communication beyond the PPG, with other patients and other PPGs for example. Jean had prepared a discussion paper.The outcomes:A newsletter would be produced for distribution.A noticeboard would be in place for items of PPG interest. The Acorn Group would be used as the contact with other PPGs.Coffee morning style mingling was thought inappropriate. Volunteers would be sought via email.Jean informed the group that NAPP had been set up with help from a couple of members of the group and that a gmail account was in place.Fi asked how to use syteml appointments/medication online once established. Once she had obtained her username and password it was pretty straight forward.Encouraaina patients to keep themselves healthv：It was decided that the group would collectively gather information on healthy activities locally to promote good health amongst patients. A display/file would be created. Again help was requested with information to be sent to Jean.Fi asked about finding out the correct ways of delivering information to the group 一 CQC. Fi asked if it would be possible to get someone from the CQC to come and talk to the group and Paula offered to contact someone.GP Practice Boundaries - Postponed until January meeting Implications named GP - Postponed until January meeting Comunication& responsibility of Patients postponed till Jan. Feedback from Aeon? GroupPaula informed Anita that the Practice was happy tocommunicate through the Acorn GroupPractice NewsPaula told the group that text messaging