本次测试范围为：组织行为学测试题（1） 选择题：题 填空题：题 判断题：题 问答题：题第1题单选题 _ is the processes that account for an individuals intensity, direction, and persistence of effort toward attaining a goal a:valueb:. rolec:perceptiond:motivation 参考答案： d第2题单选题 _ is a field of study that investigates the impact that individuals, groups, and structure have on behavior within organizations for the purpose of applying such knowledge toward improving an organizations effectiveness. a:organizational designb:organizational culturec:. organizational learningd: organizational behavior 参考答案： d第3题单选题 _ is a dynamic condition in which an individual is confronted with an opportunity, or resource related to what the individual desires and for which the outcome is perceived to be both uncertain and important. a:streeb:conflictc:powerd:politics 参考答案： a第4题单选题 a common perception held by the organizations members; and a system of shared meaning is _. a:organizational designb:organizational culturec:organizational learningd:organizational behavior 参考答案： b第5题单选题 _ is a process that begins when one party perceives that another party has negatively affected, or is about to that the first party cares about. a:negotiationb:conflictc:powerd:politics 参考答案： b第6题单选题 _ refers to the empowerment of employees to assume more responsibility and accountability for planning, performing, controlling, and evaluating their own work. a:. job rotationb:job engineeringc:job enrichmentd: job enlargement 参考答案： c第7题单选题 _ must include both the transference and the understanding of meaning. a:powerb:. communicationc:. conflictd: negotiation 参考答案： b第8题单选题 power is a _ that a has to influence the behavior of b so that b acts in accordance with as wishes. a:. functionb: impressionc:capacityd:. responsibility 参考答案： c第9题单选题 _ is a process by which individual their sensory impressions in order to give meaning to their environment. a: perceptionb:emotionc: attituded:personality 参考答案： a第10题单选题 _are those needed to perform mental activities - for thinking, reasoning, and problem soving. . a:abilityb:intellectual abilityc:. learningd:physical ability 参考答案： b第11题填空题 is a process in which two or more parties exchange goods or services and attempt to agree on the exchange rate for them.参考答案： ( negotiation )第12题填空题 is a positive expectation that another will not- through words, actions, or decisions- act opportunistically. p442参考答案： ( trust )第13题填空题 is activities that are not required as part of ones formal role in the organization, but that influence, or attempt to influence, the distribution of advantages and disadvantages within the organization.参考答案： ( political behavior )第14题填空题 is defined as a state in which an employee identifies with a particular organization and its goals and wishes to maintain membership in the organization.参考答案： ( organizational commitment )第15题填空题 is any relatively permanent change in behavior that occurs as a result of experience.参考答案： ( learning )第16题填空题 focus the evaluators attention on the behaviors that are key in making the difference between executing a job effectively and executing it ineffectively.参考答案： ( critical incidents )第17题填空题 are intense feelings that are directed at someone or something.参考答案： ( emotions )第18题填空题 is discretionary behavior that is not part of an employees formal job requirements, but that nevertheless promotes the effective functioning of the organization.参考答案： ( organizational citizenship behavior )第19题填空题 are feelings that tend to be less intense than emotions and that often lack a contextual stimulus.参考答案： ( moods )第20题填空题 is a collection of planned-change interventions built on humanistics-democratic values that seek to improve organizational effectiveness and employee well-being.参考答案： ( organizational development )第21题判断题 explain the job characteristics model. 参考答案： identifies five job characteristics and their relationship to personal and workoutcomes. skill variety task identity task significance autonomy feedback第22题判断题 what is the communication process? 参考答案： the senderencodingthe messagethe channeldecodingthe receivernoisefeedback第23题判断题 what are the 5 stages of group development? 参考答案： (a) forming(b) stoming(c) norming(d) performing(e)adjourning第24题判断题 what are the frequently used shortcuts in judging others? 参考答案： selective perceptionhalo effectcontrast effectsprojectionstereotyping第25题判断题 what is the job characteristics model 参考答案： identifies five