1. It is best way to receive the business card with _ when making presentation. A. the right hand B. the left hand C. both hands D. the right or left hand 2. Never carry your business cards, or place another persons business card in a _ pocket. A. right B. left C. front D. back3. A welcoming packet of information should be given to _ of the visiting group at the welcoming ceremony. A. the director B. all members C. the general manager D. the president4. Person who usually welcomes and helps visitors and answers the telephone in an organization is known as a _. A. receptionist B. doorman C. security guard D. cashier 5. We would like to _ you a discount _ 5%, if your order exceeds USD$1,000. A. give/ to B. allow/of C. allow/ to D. give/of6. There are different ways to use the fork and the knife. What is the “continental” style of dinning? A) The knife and the fork are switched. B) The fork is laid down; and the knife is put ahead. C) The fork is switched back to the right hand. D) The knife and the fork are never switched. 7. In a formal business meal its very significant to keep table manners. Which of the followings cannot be accepted ? A. Keep your cell phone on. B. Leave the table during a meal in an emergency after excuse yourself. C. Ask a person closest to an item that you cannot reach. D. Say “No, thank you” when you prefer not to eat something.8. Which way to eat bread is proper when you have a very normal business meal? A. Put it in the soup, then eat it with knife. B. Using the knife to cut it. C. Using the table utensils to eat it. D. Using fingers to break it. 9. At business cocktail receptions, you should drink in your _ hand to keep your _ hand dry and available for handshakes. A. left, left B. right, right C. left, right D. right, left 10. You should use for a napkin only for your _ when dinning out. A. nose B. face C. forehead D. mouth 11. In America, a gentleman must help a lady whom he has escorted to the table, to all she wishes; but it is _ for him to offer to help other ladies who have escorts. A proper B improper C lousy D bad 12. If you need something that you cannot reach easily, the best manner is_. A. stand up and take the item yourself B. politely ask the person closest to the item to pass it to you C. ask the waiter to give you another D. order somebody to pass the item 13. Dinner usually _ soup. The largest spoon at your place is the soup spoon. It will be beside your plate at the right-hand side. A. begins with B. end with C. middled with D. ended14. The followings except _ are impolite behaviors when dinning out. A. smoking B. drinking too much C. talking loudly D. speaking lightly and politely 15. _ should be worn (even in hot climates) as a sign of professional respect. A. Business suits B.T-shirts C. Jeans D. Bizarre dress 16. In some countries conservative dressing are required for business, which of the following does not belong to conservative neutral colors? A. navy B. purple C. camel D. ivory 17. To signify that you would like more food or that youre not finished, you should _A. place your knife and fork side by side at the 5:25 position. B. put your knife parallel to fork in your plate. C. cross your knife and fork in the middle of your plate in an X. D. place your utensils on your plate in a 10 oclock-4 oclock position. 18. What we can do best is to _ you half way. A. reduce B. come C. meet D. bring 19. We think it advisable for you to make a _ if you wish to remain competitive. A. reducing in price B. price reduction C. cutting price D. price cutting 20. We would _ very much if you send us some samples immediately. A. thank you B. appreciate it C. appreciate D. appreciate you21. While _ an enquiry, you ought to enquire into quality, specification and price etc. A. giving B. offering C. sending D. making22. We would like to take this _ to establish business relations with you. A. opening B. opportunity C. step D. advantage23. Your request for payment _ Letter of Credit is unacceptable. A. with B. by C. using D. of24. We regret we cannot _ ourselves of your offer of these goods because we are buying to better advantage elsewher