知识管理和组织学习./InConclusion:?Anorganizationmustdetermineitsknowledgemanagementstrategies,processesandmetrics?Itmustreviewitsstrategies.,processesandmetricsperiodically?Technologyevolvesrapidly.Thereforethestrategies,processesandmetricsshouldnotdependontechnology?SelectappropriatetechnologiesandevaluatethemfromtimetotimeWheredidknowledgemanagementcomefrom?Isitareplacementforbusinessprocessreengineering?Isitduetoglobalization?IntellectualantecedentsEconomics,Sociology,PhilosophyandpsychologyRigorineconomics,observationalrichnessofsociologyandtheunderstandingofphilosophyandpsychologygiveknowledgemanagementitsintellectualscope?PracticesInformationmanagementHumanfactors/humancapitolmovementTransformingknowledge?TacittoTacitE-meetings,Synchronouscollaboration(chat?ExplicittoTacitVisualization,Browsablevideo/audioofrepresentations?TacittoExplicitAnsweringquestions,Annotations?ExplicittoExplicitTextsearch,DocumentcategorizationDataMiningforKnowledgeManagement?DataMiningisakeytechnologyforknowledgemanagement?Minethedatatodeterminethecompetitorstrategytoimprovebusiness;alsotoenhanceonesownstrategy?Targetedmarketingtocustomerstoimprovesales?Determinestrategiesforemployeeretentionandbenefits?Insummarydataminingiskeytobetterbusinessintelligenceandbusinessintelligenceiskeytoeffectiveknowledgemanagement