系统分析与设计（原书第7 版）配套练习目录CHAPTER 12CHAPTER 24CHAPTER 36CHAPTER 49CHAPTER 511CHAPTER 614CHAPTER 716CHAPTER 819CHAPTER 921CHAPTER 1023CHAPTER 1126CHAPTER 11. Management information systems (MIS)A) create and share documents that support day-today office activitiesB) process business transactions (e.g., time cards, payments, orders, etc.)C) capture and reproduce the knowledge of an expert problem solverD) use the transaction data to produce information needed by managers to run the businessE) none of the above2. The term used to describe those people whose jobs involve sponsoring and funding the project to develop, operate, and maintain the information system isA) information workerB) internal system userC) systems ownerD) external system userE) systems builder3. The person who ensures that systems are developed on time, within budget, and with acceptable quality is aA) systems designerB) project managerC) systems ownerD) external system userE) systems builder4. Which one of the following is not a business driver for an information system?A) business process redesignB) knowledge asset managementC) proliferation of networks and the InternetD) security and privacyE) collaboration and partnership5. A task of developing a technical blueprint and specifications for a solution that fulfills the business requirements is undertaken in the following phase of the system development processA) system initiationB) system implementationC) system analysisD) system designE) feasibility analysis6. If a university sets up a web-based information system that faculty could access to record student grades and to advise students, that would be an example of a/anA) CRMB) intranetC) ERPD) extranetE) none of the above7. Which of the following is not a technology driver for an information system?A) enterprise applicationsB) object technologiesC) knowledge asset managementD) collaborative technologiesE) networks and the Internet8. Which of the following is a deliverable of the system implementation phase in a formal system development process?A) technical hardware and software solution for the business problemB) business problem statementC) statement of the system users business requirementsD) technical blueprint and specifications for a solution that fulfills the business requirementsE) none of the above9. An information system that supports the planning and assessment needs of executive management isA) DSSB) TPSC) ERPD) MISE) none of the above10. Decision makers who are concerned with tactical (short-term) operational problems and decision making areA) middle managersB) executive managersC) supervisorsD) mobile managersE) none of the above1. An information system is the combination of computer technology (hardware and software) and telecommunications technology (data, image, and voice networks).A) TrueB) False2. Internal system users include customers, suppliers, and partners.A) TrueB) False3. Business analyst focuses on only the non-technical aspects of systems analysis and design.A) TrueB) False4Business process redesign is the continuous monitoring of business processes to effect small, but measurable improvements in cost reduction and value-added.A) TrueB) False5. Knowledge asset management is one of the technology drivers for todays information systems.A) TrueB) False6. Systems analysts are frequently involved in the customization of the ERP applications and the redesign of business processes to use the ERP solutions.A) TrueB) False7. One of the problem-solving steps in systems analysis is to identify the problem.A) TrueB) False8. Project scope, goals, schedule, and budget requirements are determined during the system initiation phase of the system development process.A) TrueB) False9. If software programs need to be written for an information system, they are written during system analysis.A) TrueB) False10. Process management is the activity of defining, planning, directing, monitoring, and controlling a project.A) TrueB) FalseCHAPTER 21. Contemporary Information Systems are interfacing with customers and suppliers using :A) BPRB) CRMC) SCMD) Both A and BE) Both B and C2. Information systems that support the business functions that reach out to suppliers are known as:A) back office information systemsB) decision support systemsC) expert information systemsD) front office information systemsE) none of the above3. Which of the following is not a class of information system applications?A) database management systemB) decision support systemC) expert systemD) management information systemE) office automation system4. Who are the people that actually use the system to perform or support the work to be completed?A) system analystsB) system designersC) system ownersD) system