Management Pillar Book管理支柱手册The printout of this book shows the structure of the Pillar. It refers to updated documents in the AB InBev Intranet.http:/myinbev.net/livelinkThe electronic version provides the required links to all documents building the pillar.本手册之打印版本为英博局域网上的最新文件，详尽展现了支柱结构。http:/myinbev.net/livelink所有支柱文件将提供电子版本链接。Management Pillar BookDate: 15/12/2008Version: 8.0Page 2 of 129ConfidentialOwner: Virginia PradoApproved: Management Pillar Validation CommitteeManagement Pillar Book管理支柱手册Table of Contents目录1.VPO Management Pillar VPO管理支柱41.1AB InBev Management System (ABI MS) 百威英博管理系统（ABI MS）41.1.1AB InBev Management System (ABI MS): link between long and short term results百威英博管理系统（ABI MS）：长短期成果之间的联系41.1.1.1Mid and Long Range: Dream - People Culture中长期：梦想-员工-文化81.1.1.1.1The 3YP Strategic Pillars 三年计划（3YP）战略支柱101.1.1.1.2Enablers Initiatives 使能策略 111.1.1.1.3CCW Cost, Connect and Win CCW 成本、连接与制胜111.1.1.2Yearly Horizon: Targets and Projects年度水平线：目标与项目131.1.1.2.1Target Setting and Cascading (TSC) Yearly Innovation and Improvement Targets 目标的设定与串联（TSC）- 年度创新与改进目标131.1.1.2.1.1Yearly Improvement Targets 年度改进目标141.1.1.2.1.2Yearly Innovation Targets年度创新目标161.1.1.2.2Projects项目191.1.1.1Daily Operation Execution: Standard AB InBev Way日常运营的执行：标准的百威英博之道211.1.2PDCA Method Applications in the Continuous Improvement cycle 持续改进循环中PDCA法的应用241.1.3AB InBev Management System (ABI MS) and Continuous Improvement Roles百威英博管理系统（ABI MS）与持续改进作用251.1.4AB InBev Management System (ABI MS) towards Business Excellence面向卓越经营的百威英博管理系统（ABI MS）261.1.5ABI MS and the 3 Key Success Factors to Achieve Results百威英博管理系统（ABI MS）与取得成果的成功三要素371.1.5.1Leadership领导层381.1.5.2Process Knowledge流程知识391.1.5.3Method方法391.1.6The 3 Key Success Factors and the AB InBev House Concept成功三要素与百威英博房屋理念391.1.6.1AB InBev Management Pillar (ABI MP) 百威英博管理支柱（ABI MP）401.1.7The AB InBev House Structure百威英博房屋结构411.2VPO Program VPO项目451.2.1VPO Mission and Vision VPO使命与愿景451.2.2VPO Principles to Achieve Results 取得成果的VPO原则461.2.3Results Aspects成果因素461.2.4The VPO House VPO房屋471.3VPO Management Pillar VPO管理支柱481.3.1VPO Management Pillar Structure VPO管理支柱结构491.3.1.1Manage to Improve (MTI): how to improve our daily routine, using the PDCA cycle in order to improve current results管理提高（MTI）：如何利用PDCA循环来改进我们的日常工作，以提高目前成果511.3.1.2Manage to Sustain (MTS): to sustain our daily routine, using SDCA cycle in order to sustain current results管理维持（MTS）：如何利用SDCA循环来维持我们的日常工作，以保持目前成果521.3.2Management Pillar Design Principles 管理支柱设计原则521.4MCRS Concept 管理控制报告系统（MCRS）理念541.4.1MCRS Benefits管理控制报告系统（MCRS）优势561.4.2Structure 结构561.2Policies, Procedures Tools and Methodologies政策、程序、工具和方法591.4.3Fundamentals Layer根基层591.4.3.1PMBF (Plant Management Basic Fundamentals ex People) PMBF（除人员外的工厂管理基础）601.4.3.25S 5S611.4.4Manage to Sustain (MTS) Layer管理维持（MTS）层621.4.4.1Business Description (BD)业务描述（BD）621.4.4.1.1.1Roles and Responsibilities (THIS HAS TO BE MOVED TO THE PEOPLE PILLAR) 岗位与职责（此项必须移至“人员支柱”）631.4.4.2Process Mapping (PMap) 流程图（PMap）641.4.4.3Product and Process Indicators (PPI) 产品与流程标识（PPI）651.4.4.4Standards Creation and Execution (SCE) 标准的制定与执行（SCE）661.4.4.5Routine MCRS (Shift, Daily, Weekly) 日常管理控制报告系统（MCRS）（每班次、每天、每周）671.4.5Manage to Improve (MTI) Layer管理提高（MTI）层691.4.5.1Target Setting and Cascading (TSC) 目标的设定与串联（TSC）701.4.5.2Problem Solving (PS) 解决问题（PS）711.4.5.3Project Management 项目管理731.4.5.4Knowledge Management 知识管理741.4.5.5Performance MCRS (Monthly, Quarterly and Yearly Performance Review)业绩MCRS（每月、每季度、每年业绩审核）751.Implementation 实施771.1Management Pillar Pyramid管理支柱金字塔791.2Planning and Implementation 规划与实施825.1Implementation Progress Tracking (can also be moved to the annex) 实施流程追踪（也可移至附件内）836.0Updates of the Pillar book 支柱手册更新84Level Definition and Accountability per Pillar Section每个支柱部分所包含的层次定义和问责制847.0Appendix 附件847.1Abbreviations 缩略语847.2MCRS IT Tool (Atlantis Tools) MCRS IT工具（Atlantis工具）845.0Document History文件历史记录851. VPO Management Pillar VPO管理支柱1.1 AB InBev Management System (ABI MS) 百威英博管理系统（ABI MS）1.1.1 AB InBev Management System (ABI MS): link between long and short term results百威英博管理系统（ABI MS）：长短期成果之间的联系A Management System is a group of integrated parts, each one of them performing one or more specific functions, with the final objective of delivering expected and sustainable RESULTS to stakeholders.管理系统是各整合部分的组合，每个部分都具有一个或一个以上的特定功能，其最终目标是将预期的可持续成果送达利益相关者。It is a structured way of management to deliver improved and sustainable RESULTS. It is a structured way of management, based on continuous improvement of existing and new processes, procedures and tools, that defines the framework to create sustainability and