TECHNICALSPECIFICATIONISO/TS16949Second edition2002-03-01Quality management systems Particular requirements for the applicationof ISO 9001:2000 for automotive productionand relevant service part organizationsSystmes de management de la qualit Exigences particulires pour lapplication de lISO 9001:2000 pour laproduction de srie et de pices de rechange dans lindustrie automobileReference numberISO/TS 16949:2002(E) ISO 2002中华人民共和国国家标准GB/T18305-2003/ISO/TS16949:2002 代替 GB/T18305-2001 质量管理体系 汽车生产件及相关维修零件组织应用GB/T19001-2000的特别要求Quality management systemsParticular requirements for the applicationof ISO 9001:2000 for automotive productionand relevant service part organizations 2003-01-17发布 2003-06-01实施 中 华 人 民 共 和 国国家质量监督检验检疫总局 发布ISO/TS 16949:2002(E)PDF disclaimerThis PDF file may contain embedded typefaces. In accordance with Adobes licensing policy, this file may be printed or viewed but shall not be edited unless the typefaces which are embedded are licensed to and installed on the computer performing the editing. In downloading this file, parties accept therein the responsibility of not infringing Adobes licensing policy. The ISO Central Secretariat accepts no liability in this area.Adobe is a trademark of Adobe Systems Incorporated.Details of the software products used to create this PDF file can be found in the General Info relative to the file; the PDF-creation parameters were optimized for printing. Every care has been taken to ensure that the file is suitable for use by ISO member bodies. In the unlikely event that a problem relating to it is found, please inform the Central Secretariat at the address given below. ISO 2002All rights reserved. Unless otherwise specified, no part of this publication may be reproduced or utilized in any form or by any means, electronic or mechanical, including photocopying and microfilm, without permission in writing from either ISO at the address below or ISOs member body in the country of the requester. ISO copyright officeCase postale 56 CH-1211 Geneva 20Tel. + 41 22 749 01 11Fax + 41 22 749 09 47E-mail copyrightiso.ch Web www.iso.ch Printed in SwitzerlandThe content inside the boxed text of this document is ISO 9001:2000 text and is protected by the above copyright statement.The text outside the boxes has been originated by the International Automotive Task Force. Copyright for this text is held by ANFIA, CCFA/FIEV, SMMT, VDA (see below) and the car manufacturers DaimlerChrysler, Ford Motor Company, General Motors Corp.Neither this Technical Specification nor any extract from it may be reproduced in a retrieval system or transmitted in any form or by any means, electronic, photocopying, recording or otherwise without prior written permission being secured.Requests for permission to reproduce and/or translate non-boxed text should be addressed to one of the addressesbelow:International Automotive Oversight Bureau (IAOB/USA)Associazione Nazionale Fra Industrie Automobilistiche (ANFIA/Italy)Comit des Constructeurs Franais dAutomobiles (CCFA/France)Fdration des Industries des quipements pour Vhicules (FIEV/France)Society of Motor Manufacturers and Traders (SMMT/UK)Verband der Automobilindustrie - Qualittsmanagement Center (VDA-QMC/Germany) ISO 2002 All rights reserved ANFIA, CCFA/FIEV, SMMT, VDA, DaimlerChrysler, Ford Motor Company, General Motors Corp. All rights reservedISO/TS16949：2002 Second editionPDF disclaimerContentsForewordRemarks for certificationIntroduction0.1 General0.2 Process approach0.3 Relationship with ISO 9004 0.3.1 IATF Guidance to ISO/TS 16949:20000.4 Compatibility with other management systems 0.5 Goal of this Technical Specification 1 Scope 1.1 General1.2 Application 2 Normative reference 3 Terms and definitions3.1 Terms and definitions for the automotive industry4 Quality management system 4.1 General requirements 4.1.1 General requirements Supplemental 4.2 Documentation requirements4.2.1 General 4.2.2 Quality manual 4.2.3 Control of documents 4.2.3.1 Engineering specifications4.2.4 Control of records4.2.4.1 Records retention5 Management responsibility 5.1 Management commitment5.1.1 Process efficiency5.2 Customer focus 5.3 Quality policy 5.4 Planning 5.4.1 Quality objectives 5.4.1.1 Quality objectives Supplemental5.4.2 Quality management system planning 5.5 Responsibility, authority and communication 5.5.1 Responsibility and authority 5.5.1.1 Responsibili