精选优质文档-倾情为你奉上Unit 6Lead in Task 1Basic listening practiceCDACBListening in Task 1ABAABAAListening in Task 2BCCADListening in Task 3CAACBLets talk Task 1(1) 900(2) customer calls(3) 70(4) human resources(5) supported(6) customer-facing(7) place(8) two(9) right people(10) realisticLets talk Task 2(3) Candidates have a telephone interview that would last somewhere in the region of 15 minutes. (2) Candidates come to have a tour of the centre. They get to see the role, see how it feels, and feel the culture of the company. (1) Candidates complete an application form.(4) Candidates have a two-hour assessment consisting of a role-play which looks at their customer service ability and a competency interview.Lets talk Task 3Further listening and speaking Further listening Task 1(1) coast(2) impressed(3) shipping company(4) cargo(5) communication skills(6) essential(7) asset(8) team spirit(9) her age(10) her parentsFurther listening and speaking Further listening Task 2BAABATask 3CCBADFurther listening and speaking Viewing and speaking Task 1(1) selection (2) pressure (3) marketing (4) interview (5) business (6) nervous (7) laugh (8) redundant (9) difficult (10) sackingFurther listening and speaking Viewing and speaking Task 2 略TestCBCDC(1) ice(2) Examples(3) parking(4) response(5) provide(6) impression(7) ages(8) If this is the place where you would be working, they would automatically be worried that you will be late for work everyday(9) They might be historical questions regarding your previous employment or education(10) Make a statement, then support it by giving an example of a situation and how you handled itCBACDDABCBCAADCUnit 7Lead in Task 1 L略Basic listening practiceBCABCListening in Task 1 (1) reception(2) new connections(3) distributed(4) green hand(5) business cards(6) talk business(7) card(8) follow up(9) more ground(10) piece of cakeTask 2CBBADListening in Task 3(1) technology-oriented(2) higher(3) returns(4) options(5) Venture capital(6) cash(7) founders(8) business ideas(9) potential(10) intellectual property protection(11) 100%(12) creators(13) stock(14) $16.5 million(15) failure rateLets talk Task 1(1) rapid growth(2) shock(3) large(4) shot up(5) hard(6) opportunities(7) different(8) stable(9) money(10) ownLets talk Task 2略Further listening and speaking Further listening Task 1DCCACFurther listening and speaking Further listening Task 2BABBAFurther listening and speaking Further listening Task 3CBDCAFurther listening and speaking Viewing and speaking Task 1 略Further listening and speaking Viewing and speaking Task 2 略Unit 7 testADDCD(1) Resulting(2) demand(3) on(4) trends(5) elderly(6) trend(7) pet-related(8) Look at existing businesses and the products and services they offer, and then determine if theres a need for more of those products or services(9) Keep an open mind and continue to assess everything you read and hear from a business point of view(10) Dream, think, plan, and youll be read to transform that business idea into the business youve always wanted CBDACBDBCABDCDDUnit 8Here is a darker side of society.Lead in Task 1CCBADListening in Task 1BACCDListening in Task 2CDCBCListening in Task 3(1) 49 (2) first birthday (3) health care systems (4) reduce(5) expenses (6) increasing (7) lower (8) faster (9) education (10) reduce poverty (11) more opportunities (12) live better (13) social ladderLets talk Task 1(1) easier (2) loneliness (3) passed away (4) brain(5) health problems (6) younger (7) doctor (8) assumption (9) history (10) attitudesLets talk Task 2listening Task 1BACBClistening Task 3CDABAFurther listening and speaking Viewing and speaking Task 1(1) condition (2) dignity(3) fire (4) further (5) distinction(6) status (7) prosperity (8) fate (9) Answering (10) missionFurther listening and speaking Viewing and speaking Task 2TestCBADD(1) habit(2) crucial(3) among(4) decade(5) did(6) issues(7) adult(8) teens get turned off if you ask them a lot of direct questions(9) The first phone call generally takes about 45 minutes, with discussion about why the teen began smoking and the extent of the habit(10) Now 260 teens who have participated in the program are being followedABCBDCBACB ABCDCUnit 9Lead in Task 1What mode of travel do you prefer?Correct answer:planebike truck / lorry shipbusmotorcyclesubway / undergroundBasic listening CBCDAListening in Task 1(1) security checks(2) searched(3) fear(4) carry-ons(5) checking(6) greater(7) seized(8) digital camera(9)