.OrganizationalCitizenshipBehavior(OCB)Scale英文名称：OrganizationalCitizenshipBehavior(OCB)Scale中文名称：组织公民行为量表作者：Farh,J.L.,Earley,P.C.,&Lin,S.C.出处：Farh,J.L.,Earley,P.C.,&Lin,S.C.“Impetusforaction:AculturalanalysisofjusticeandorganizationalcitizenshipbehaviorinChinesesociety.”AdministrativeScienceQuarterly,1997,42,421-444.简介：条目：部属的工作行为：以下列叙述来描述他(她)的行为您是否同意？请逐项阅读后填答。非常不同意有点同意相当不同意相当同意有点不同意非当同意不能确定Identificationwiththecompany认同组织Eagertotelloutsidersgoodnewsaboutthecompanyandclarifytheirmisunderstandings主动对外介绍或宣传公司优点，或澄清他人对公司的误解。Willingtostanduptoprotectthereputationofthecompany.努力维护公司形象，并积极参与有关活动。Makesconstructivesuggestionsthatcanimprovetheoperationofthecompany.主动提出建设性的改善方案，供公司有关单位参考。Activelyattendscompanymeetings.以积极的态度参与公司内相关会议。Altruismtowardcolleagues协助同事Willingtoassistnewcolleaguestoadjusttotheworkenvironment.主动帮助新进同仁适应工作环境。Willingtohelpcolleaguesolvework-relatedproblems.乐意协助同仁解决工作上的困难。Willingtocoverworkassignmentsforcolleaguewhenneeded.主动分担或代理同事之工作。Willingtocoordinateandcommunicatewithcolleagues.主动与同事协调沟通。Impersonalharmony不生事争利(人际和睦)Oftenspeaksillofthesupervisororcolleaguesbehindtheirbacks.(R)经常在背后批评主管或谈论同事之隐私。(R)Usesillicittacticstoseekpersonalinfluenceandgainwithharmfuleffectoninterpersonalharmonyintheorganization.(R) 在公司内争权夺利，勾心斗角，破坏组织和谐。(R)Usespositionpowertopursueselfishpersonalgain.(R)假公济私，利用职权谋取个人利益。(R)Takescredits,avoidsblames,andfightsfiercelyforpersonalgain.(R)斤斤计较，争功诿过，不惜抗争以获得个人利益。(R)Protectingcompanyresources公私分明Conductspersonalbusinessoncompanytime(e.g.,tradingstocks,shopping,goingtobarbershops).(R)利用上班时间处理私人事务，如买股票，跑银行，逛街，购物，上理容院等。(R)Usescompanyresourcestodopersonalbusiness(e.g.,companyphones,copymachines,computers,andcars).(R)利用公司资源处理私人事务，如：私自利用公电话，复印机，计算机，公务车等。(R)Viewssickleaveasbenefitandmakesexcusefortakingsickleave.(R)经常借口请假，视为福利。(R)Conscientiousness敬业守法Oftenarrivesearlyandstartstoworkimmediately.上班时经常提早到达，并着手处理公务。Takesonesjobseriouslyandrarelymakesmistakes.工作认真，并且很少出差错。Complieswithcompanyrulesandproceduresevenwhennobodywatchesandnoevidencecanbetraced.即使无人注意或无据可查时，亦随时遵守公司规定。Doesnotmindtakingneworchallengingassignments.从不挑选工作，尽可能接受新的或困难的任务。Trieshardtoself-studytoincreasethequalityofworkoutputs.为提升工作品质，而努力自我充实。信度：效度：备注：OrganizationalJusticeScale英文名称：OrganizationalJusticeScale中文名称：组织公平量表作者：JasonA.Colquitt出处：Colquitt,J.A.(2001).OntheDimensionalityofOrganizationalJustice:AConstructValidationofaMeasure.JournalofAppliedPsychology86(3):386-400条目：ProceduraljusticeThe following items refers to the procedures used to arrive at your (outcome). To what extent: 1.Have you been able to express your views and feelings during these procedures? 2.Have you had influences over the (outcome) arrived at by those procedures? 3.Have those procedures been applied consistently? 4.Have those procedures been free of bias? 5.Have those procedures been based on accurate information? 6.Have you been able to appeal the (outcome) arrived at by those procedures? 7.Have those procedures upheld ethical and moral standards?DistributivejusticeThe following items refer to your (outcome). To what extent: 1.Dos your (outcome) reflect the effort you have put into your work? 2.Is your (outcome) appropriate for the work you have completed? 3.Does your (outcome) reflect what you have contributed to the organization? 4.Is your (outcome) justified, given your performance?InterpersonaljusticeThe following items refer to (the authority figure who enacted the procedure). To what extent:1.Has(he/she)treatedyouinapolitemanner?.2.Has(he/she)treatedyouwithdignity?3.Has(he/she)treatedyouwithrespect?4.Has(he/she)refrainedfromimproperremarksorcomments?InformationaljusticeThe following items refer to (the authority figure who enacted the procedure). To what extent:1.Has (he/she) been candid in (his/her) communication with you? 2.Has (he/she) explained the procedures thoroughly? 3.Were (his/her) explanations regarding the procedures reasonable? 4.Has (he/she) communicated details in a timely manner? 5.Has (he/she) seemed to tailor (his/her) communications to individuals specific needs?信度：效度：备注：ProceduralJustice英文名称：ProceduralJustice中文名称：程序公平作者：Farh,J.-L.,P.C.Earley,etal.出处：Farh,J.-L.,P.C.Earley,etal.(1997).Impetusforaction:Aculturalanalysisof justiceand.AdministrativeScienceQuarterly42(3):421.简介：