高级商务英语知识点总结（总复习）retire 在上午英语中也有付清（本息）、赎回（票据）的意思。eg: retire a bill 赎回票据retire documents 赎单retires stock 已收回注销的股票retirement 在商务英语中有退股， （固定资产）报废的意思eg: retirement of a partner 退伙retirement od assets 资产报废retirement of stock 股票回收retirement price 报废价格join v. 加入，成为 .的一员join the company apply for 申请，求职于apply to 向.申请pay sb. 100 dollars a day/week be /get paid weekly(wage-blue collar)/monthly(salary-white collar) pay after tax 税后支付PAYE(pay-as-you-earn) 所得税预扣法pay-as-you-go 账单到期即付pay envelope （pocket ） 工资袋pay off 结清解雇pay off period 资本回收期lay off 解雇（基于经济形势）stop employing sb. because there is no work for them to do dismiss 解雇（基于员工表现）to remove sb. from their job lay off rate 解雇率-separation rate leave a job/company 离职change 在商务英语中海油兑换的意思change in tax rates 税率变更changes in gold and foreign exchange reserves黄金及外汇储备的增减change fund 兑换备用金recruit from 从.招募员工employ sb.as . employ sb. to do sth. extremely /highly/fairly flexible flexible budget 弹性预算fixed budget 固定预算flexible exchange rate system 浮动汇率制flexible currency 弹性通货flexible rate 可变利率temporary account 临时账户temporary budget 临时预算temporary payment 暂付款项have /take a day off 请一天假精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 1 页，共 25 页英国的假期bank holidays holidays by royal proclamation common law holidays Englands bank holidays: New Years Day Good Friday Easter Monday May Day Bank Holiday Spring Bank Holiday Summer Bank Holiday Christmas Day Boxing Day 常用词在商务英语中的新用1.employment of capital 资本运用employment practice 雇佣惯例2.promotion expenses 创办费用promotion stock 创办人的股份3.retirement cost 资产报废费用retirement price 报废价格take off在商务英语中打折It takes 20 percent off 休假经济腾飞： take-off period经济腾飞期Detroit n.底特律（美国密歇根州最大城市）start a career/start a business创业+ in make a career 在事业上有所成就carve (out) a career for oneself 谋求发迹，闯出一番事业open with 1.be open with sb. about sth. 对某人毫不隐瞒某事2.以.开立You can open a saving account at any time with an initial deposit of open 在商务英语的用法：开立，开口的，无限制的open a credit 开立信用证open the books 开立新账open account 未结清账户，赊账open check 普通支票，非划线支票open-end contract 开放型合同Entitlement Generation 啃老族，养尊处优的一代be entitled to 有权利获得 +名次 / 不定式eg: be entitled to high praise 值得高度的赞扬entitlement payments 公民权力性付款（如社会保障金等）give sb. a deep impression 给某人留下深刻印象expectation + for arouse expectations 引起期望hold great expectations 抱有很大的期望lose appetite 没有胃口，失去兴趣spoil/ruin sbs appetite 毁掉了某人的兴趣appetite for 对 .有兴趣，对 .向往twenty-somethings 二十多岁的年轻人-something:表示模糊的概念，某.，若干 . make the transition to 转型，从 .过渡到 . instant gratification 即时满足，快速满足instant noodle 方便面精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 2 页，共 25 页instant coffee 速溶咖啡商务英语中instant 表示本月的，需立刻支付的instant agendas 即时会议议程inst. : 本月（ instant month）ult. : 上月（ last month）coddling parents 溺爱孩子的父母fail to do 没能做到prepare sb. for sth. 使某人在心理上有所准备eg:He had himself prepared for bad news. expect to 想要，希望 -want veteran 老兵，老员工have reply for 对.回复be spoiled by 被毁坏，被宠坏spoiled goods 损毁货物too strong 太过了break ones back for sb. end up doing sth. 以 .收场bury oneself in sth. cubicle 小隔间on earth 究竟1.break our backs for you:to work very hard for you 2.bury themselves in a cubicle:to sit quietly in a little office Listening tips: show/build/maintain/remain/win loyalty brand loyalty 品牌忠诚度loyalty card 积分卡customer loyalty 顾客忠诚度at will 随心所欲against ones will 违背意愿workforce a. entire/total/flexible/skilled v. cut/educate/increase/reduce/train flipside a different aspect of sth. ,especially the oppsite aspect n. 唱片背面，事物另一面（多指反面）flip chart 活动挂图lip phone 翻盖移动电话flip-flops n. 人字拖鞋priority for/over/to priority of taxes 税收优先权priority of use 优先使用（商标注册里）nine to five office-based model of work 朝九晚五工作制balance work and domestic schedules 协调工作与家庭事务teleworking n. 电子办公school leaver 毕业生at entry level 在入门阶段be moulded to the needs of 与.紧密贴合mould sth to sth. eg:The lining of the boots moulds itself to the shape if your foot. life expectancy 预期寿命，生命周期call back 回打电话；召回on the whole 总体而言Be more valued 更加重视Be more adaptable to a changing environment. 更加适应变化的环境简历： CV(curriculum vitae)英国resume 美国compete with/against compete for+n. compete in+place 精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 3 页，共 25 页compete to do sth.:cant compete with sth.(be unable to be more successful) heap: a large untidy pile of things heap of:a heap of +c. in a heap 作状语（lay in a heap ）at the top of the heap 在顶端at the bottom of the heap 在底端game n. 游戏，行业eg:software game=software industry game theory 对策论，博弈论blockbuster n. 一本书或者一部电影取得了重大成功；比喻巨型炸弹;巨大反响；比喻大公司acquisition U. 习得（单数形式出现） ；C. 收购（可加s）the of language语言的习得kick off V. 开始n.（非正式） .的开始kick sb off sth 踢除某协会 一些国家的缩写：CA ： Canada AU:Australia US: United States RU:Russian Federation GB:Great Britain FR:France DE:Germany DK:Denmark AT:Austria BE:Belgium AR:Argentina be aimed at: 使针对；目的在于. aim to: 目的在于、 、expanding into:向 .扩张、发展core database business ：核心的数据库业务business application market 商业应用程序市场a distant number-two player 远远落在后面的第二号选手be unimpressed with 并不印象深刻appetite 胃口，雄心headline-grabbing a.报纸头条的a direct dig 挖苦at the heart 核心的，重要的at the edge of 在边缘；辅助at heart 本质上的eg:He is still young at heart. teleceiver 遥控器Euromart 欧洲共同市场About us entry 网页中公司历史介绍see the opportunity 看到了机遇Better safe than sorry.小心一点总比后来后悔好并购风险：管理（一致性、协调性）规模经济企业文化经营independent director 独立董事individual stockholders 个人股东value paper 有价证券VAT (value added tax) 增值税value declare 申报价格value day 起息日value in exchange 交换价值value of foreign trade 对外贸易值精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 4 页，共 25 页value of import&export 进出口贸易值value of industrial output 工业产值be deeply saddened by 对.很伤心gain.momentum 得到 .的势头community development/industry/investment 地区开发 / 社区工业 / 社区投资community budget/preference 欧共体预算 / 优惠community income /property 共同所得 / 共有财产community of interest 共同利益offer apology for sth. 为.道歉saga n. 长篇故事，长篇描述a long and complicated series of event,or a description of this 17-plus years 17 多年perseverance n. 坚定不移with our heads held high 昂起我们的头class adj./n. 出众；令人赞赏=outstanding a class magazine 高品位的杂志a girl with class 风度出众的姑娘idiomatic expression to throw someone in at the deep end:give them a job/put them in a situation without any time to prepare in fairness:if we are defending this action为了做到公平合理to wield the axe：to make job cuts 裁员in retrospect:looking back now 回顾get a lot of flak=get a lot of criticism if you dont cut it=if you cant do what is expected of you 如果你达不到这个期望youre toast pretty fast 你就完蛋了things will settle down=things will become calmer/more stable 事情会变得趋于平缓make an attempt to 企图，尝试activity 经营活动（商务）sector 行业（商务）be crucial to 对.很重要play a crucial role/part in doing sth. be crucial in sth. 在.起着重要作用devolve sth. to sb. 把.交给 . devolve on 把（工作、职责）下放给. take second place 处于次要地位plod v. 沉重缓慢的走plod up plod along 埋头苦干one-stop adj. 一站式的one-stop shopping 一站式购物one-stop service 一站式服务prompt v. 导致adj. 立即的【商务】prompt cash 当场付现prompt day 交割日prompt delivery 即期交货speculation N.思考，投机【商务】speculation market 投机市场quarter n. 四分之一，季度，一刻钟quarter allowance 季度津贴quarter stock 面值 25 美元股票be in line with 和.一致high street 繁华的商业街，闹市区high society 上层社会high priest 大主教，大祭司highwayman 路匪精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 5 页，共 25 页flat adj.扁平的；统一的【商务】；没有利息的【商务】flat interest rate 统一利率flat list prices 统一规定的价格flat bond 无息公债flat cost 净成本be no less 不少于，十分，非常eg.He is no less tired. 他真的很累了。as things stand 按现状看来，在目前的情况下be on ones side 支持某人twitchy adj. 紧张的，焦虑不安的eg.I was very twitchy about the way things would turn out. way out 出口，出路【英国】eg.He was in a dilemma and could see no way out. Get on with it 抓紧时间！eg.Will you stop messing around and get on with it positive goodwill 好的商誉set a new mark 创造一个新的记录评分标准1.语法和词汇（ the ability to use grammar and vocabulary effectively）2.话语组织（ fluency and coherence）3.发音（ pronunciation）4.互动式交流rigorous 严厉的，严密的per capita income 人均收入blend into 融入 .；与 .融合information/service industry 信息产业 / 服务行业post a letter/bail 寄信或付保释金post sb.abroad 把某人送到国snail mail 传统意义的信件circulate v. 循环，传阅make an estimate/make estimates 做出预测approve of 赞成make of 处理，对待eg:I know not what to make of him. utility company/fund/tax 公用事业公司 / 基金 / 税utility theory of value 效用价值论portfolio n. 文件夹，部长，公文包，有价证券组合，投资搭配，保险的未满期限 aquisition 全部购买cross-sell 交叉销售cross check 交叉核对cross off 注销，删除bill enquiries 账单查询upgrade his handset 手机升级leaving the company 取消移动电话服务stay on the line 不要挂机counter 前缀，表示 “ 反” ，“ 逆” ；伪造的硬币；柜台counter attack 反攻counter clockwise 逆时针counter claim 反索赔counter-offer 还盘，买方还价counterfeit 伪币counter check 银行取款单transaction n. 交易transaction demand 对货币的交易需求transaction in futures 期货交易精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 6 页，共 25 页transaction on stock exchange 证券交易所交易transaction tax 交易税statement 陈述，账单，报表issuing of statement 结单通知bank statement 银行账单statement of account 对账单statement analysis 报表分析embrace v. 拥抱；利用，采取eg.He embraced the opportunity to study further pay as you go 预付费，现收现付stock exchange 证券交易所SMS: 短信业务full name:Short Message Service proposal n.建议，投标proposed dividend 拟派股利proposal manager 投标经理demand adj.活期的demand certificate 活期存单demand deposit 活期存款demand draft 即期汇票demand check 即期支票beyond words 难以言表to tender ones sincere thanks for to be overwhelmed with gratitude to express ones gratitude/appreciation 【感谢】常用表达句型1.I take this opportunity to express to you my deep appreciation for the kind assistance you rendered me. 2.I wish there wew a better word than thanks to express my appreciation for your generous hlep . 3.My appreciation to you for your generous help is beyond words. 4.Please accept my most cordial thanks for your timely help,which I will always remember. 5.Thank you from the bottom of my heart for your kind help. in place 1.in the correct position 2.existing and ready to be used issue a press release 发布新闻稿farewell party 欢送会reminder 催单at a discount discount on discount price/store/warehouse be strongly/sharply/heavily criticised criticise sb/sth. for (doing) sth. criticise sb/sth. as sth./a. PS:postscript 附言threaten to do sth. perfectionist n. 完美主义者pastry chef 面点师vanilla 香草confectiners custard 糖果奶冻up-and-coming 有前途的charter n. 契约，特许，特许执照chartered accountant 特许会计师chartered bank 特许银行chartered company 特许公司refund the difference 退差价refund of study/tax 退税refund offset 退税补偿be punctual for 准时punctuality n. 准时impartial 公正的impartial taxation 公平课税package n. 包裹；一揽子精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 7 页，共 25 页package deal/program/investment/mortgage 一揽子交易 / 计划 / 投资 / 抵押贷款carry out satisfaction surveys 开展顾客满意度调查unsolicited a. 未经请求的unsolicited calls/advice track the order 跟踪、查询订单order form 订货单order quantity 订货量aquarium 鱼缸，玻璃钢promotions company 推销公司a free months trial 一个月免费试用in comparison with 比较，对比account for 是 .的原因；对 .负有责任unregulated a 无秩序的，未受监管的job satisfaction 工作满意度take a huge portion of market 占很大的市场份额amateur astronomers 业余天文爱好者call in 召回balance sheet 资产负债表stave off 避开，挡住proof of concept 概念证明 / 验证get into the black=profitable 盈利be in the red 赤字mass-market model 大众市场模式contemplate v. 沉思paternalistic approach 家长制的方法temper v. 调和，使 .缓和development n. 患上 .病aptitude n. 天资，资质（尤指学习）aptitude for altitude n. 海拔altitude of high/low altitude 高/ 低海拔detour n. 绕行（迂回）的路make/take a detour 绕道而行eg:we took a detour to avoid the town centre close the sale 成交cloese a deal 做成生意close a contract 签订合同Zig Ziglar 金克拉（国际著名演说家、作家、激励大师）. unique selling point 独家卖点unique selling proposition 独家销售主张（a feature of a product that makes it different from other similar products）competitive advantage 竞争优势competitive bidding 公开招标competitive power 竞争能力competitive price 竞争价格competitive sale 竞争销售emotional benefits 情感利益added value 产品附加值value added tax(VAT) 增值税after-sales service 售后服务decision maker 决策制定者prospective customer 潜在客户outside ones budget 超出某人预算-arrange credit finance extra options 搭售，捆绑销售-tie-in sale (after a couple of months you will wonder how you ever lived without them) 不知道是否合适I think you are the sort of person who imposes their image on the car, not the other 精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 8 页，共 25 页way round. perceive 意识到sustainability 可持续性deodorant n.除臭剂relationship selling 关系营销hard-sell marketing 强行推销favourable payment terms 有利付款方式niche （特定产品的）用户群-targeted advertising reach 受众面，所及范围point-of-sale promotion 销售点（ POS）viral marketing 病毒式营销finalize v. 收尾，完成sponsorship n. 赞助in favor of 支持televise:broadcast sth. on television v.用电视播放consensus n. 一致，合意consensus on/about consensus that There is a consensus that. The general concensus was that. erode v. 腐蚀，侵蚀erode away erode ones confidence ubiquity n. 无处不在fragment n. 碎片v.将.碎化upsurge n. 高潮，高涨There was an upsurge in. in favor of 支持pronounce v. 宣判pronounce sb/sth. sth. be pronounced husband and wife penetration n.穿过，渗透，突破penetration of at the sharp end 船头；处于第一线；事件的核心direct response advertising 直接反应广告fracture v. 破裂，折断exhaust ones patience 磨尽耐心fast forwarding 快进rewind v. 倒回premium n. 保险费，额外费用Dancing on Ice 冰上炫舞tune in 收听 +to tap into 挖掘，发掘holistic a.整体的eg. a holistic approach to design creat a buzz 造势on the grounds 由于 .的原因pursue sth. 致力于（工作，研究）engage oneself in. devote oneself to. business charts: bar chart,line chart,pie chart release n. 新品发布clear out old stock 清空库存illustrate v.阐明double v. 翻一番per capita 人均altruism n 利他主义be inconsistent with 与.不一致starkly adv.明显地，毫不掩饰地owe ab. money 欠钱withdraw some money 取钱be invoiced for the goods =give sb. an invoice 开发票bet on a horse/race 下赛马的赌注bet your life 确信 =to be sure put sth. up for sale 出售be short of money/time/resource/funds take out a loan 贷款take out a subscription to a magazine 订阅杂志remortgage v. 重复抵押房产a demand loan 活期贷款an installment loan 分期贷款a time loan 定期贷款consumer/commercial/industrial/construction/mortgage loan 消费 / 商业 / 工业 / 建筑/ 抵押贷款secured loan有担保的贷款unsecured loan 信用贷款，无抵押贷款a promissory note 精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 9 页，共 25 页借据credit n. 名声，信用；商业信用consumer confidence index 消费者信心指数insolvency n.无力偿付inflation n. 通货膨胀a policy of borrow and spend 借钱消费的政策remortgage v. 重复抵押房产to make a down-payment 付定金asset values will crash 资产价值崩溃negative equity 负债资产（ when your debts are greater than your assets）buoy/buoy up/boost 提升，使振作；给某人带来希望，鼓舞某人not so much as=less than not better than=不如no better than=as bad as no bigger than=as small as no richer than=as poor as no later than=as early as by far the biggest .in 与最高级连用over twice as much .as 与倍数词连用very similar/different to more or less/exactly the same as.相似more or less 或多或少，大约=about over 100times more effective no more than 只，仅仅 =only not mre than 最多不过 =at most no less than 多达 =as many/much as not less than 至少 =at least no more .than=not any more.than 与 .同样不guzzle v. 滥吃，狂欢eg.Theyve been guzzling beer all evening. gas-guzzling adj.耗油量大的crisscross n. 交叉移动equation n. 影响因素leverage n. 影响，力量diplomatic leverage by the US 美国的外交手段crisscross v.穿梭往返intellectual capital 智力资本budget conscious 预算意识，精打细算come up for sth(sale/discussion/examination)=to be sold/discussed/examined per annum 每年（ p.a.）auditorium n.礼堂，观众席overheads n. 经营成本refurbish v.翻修，重新装修come up to 符合，达到，赶上come up for 到 .的时候了long-term a.长期的long-term debt/loan:长期债务 / 贷款expenditure n.支出revenue expenditure 营业支出，收益支出capital expenditure 资本支出，基本建设费用accounts receivable 应收账款net a. 净得的net profit 净收入fixed costs 固定成本retained profit 留存利润unprofitable a.没有利润的debtor n.债务人dividend n. 股利liabilities n.负债liability for 对 .负有责任liability to 有.倾向liability to do sth. 有责任做 . repay/serve a loan 还贷the balance sheet 资产负债表（静态信息）the income statement 损益表（经营成果-动态）精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 10 页，共 25 页the cash flow statement 现金流量表port of call 要去的地方，落脚处，要做的事情annual report 年度报表snapshot n. 简况snapshot of eg:The book gives us a snapshot of life in the . proverbial a. 众所周知的plc n. 股票上市公司 =public limited company公开有限公司the bottom line:what ultimately matters or is most important. profit after tax 税后利润do some sums 作预算Co n.公司 =company Corp n. 公司（尤指股份有限公司）=corporation Ltd n. 有限（责任）公司=limited Inc n. 有限责任公司=incorporation GBP 英镑RMB 人民币EUR 欧元CHF 瑞士法郎total revenue 总收入gross profit 毛利润 =主营业务收入主营业务成本operating income 营业利润，营业收入total current assets 总流动资本net income净收入，净利润，税后利润=毛利润 所得税total assets 总资产total current liabilities 总流动负债total liabilities 总负债total equity 所有者权益 =资产 负债net change in cash 净现金流 =正现金流 负现金流（还剩多少现金）财务结构分析资产负债率（ %）=（负债总额 资产总额） 100% Tip ：通常来说，资产负债率越小，表明企业的长期偿债能力越强；该比率过高，表明企业的财务风险较大，企业重新举债的能力将受到限制。该比率75% 为佳。squeeze v. 紧缩资金redundancy n.裁员。冗余material costs 材料成本administrative costs 管理费用distribution costs 运输成本overheads 一般管理费用labour costs 劳动力成本development costs 开发成本advertising expenditure 广告费用finance costs 财务成本automatic drop off 非人工的自动停车点outsourcing a.外包的retailing chain 零售业连锁经营complementary a. 补足的，互补的，补充的company director 公司主管politician 政客retired employee 退休工人civil servant 公务员（是属于文官，只是执行政策，不参与制定政策）sort out 解决（问题） ；弄清楚be accused of doing sth. 被指控做了 hold on,hang on 坚持，等待executive n.行政领导live on 以.为生due a. 欠下的，应给的+to live off 靠.挣钱（过活）bizarre a. 古怪的，奇异的eg.Dancers in a rather bizarre costume. bule-chip companies/shares 蓝筹公司 / 股份hindsight n. 事后聪明with/in hindsight eg.With hindsight,I should have seen the warning signs. private sector 私营部门e-commerce 电子商务n. coverage n. 报道financila management 财务管理candidates 考生applicants 申请人attendants 出席者participants 参与者prospectus n. 招生简章and so forth 等等family commitment 家庭义务opt for 选择精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 11 页，共 25 页not so much as 连.都不肯 / 没有；与其说 .不如说eg:They left without so much as saying goodbye. open up with 展现，显示all round 从各方面来说thrive v. 兴旺come off 脱落，分开since coming off the course 自从学完这个课程plump for (经过仔细考虑后)选择，选定statute book 法令全书come by 得到，获得come up 发生come out 出现，显露come off 离开，脱离formula 公式，配方incentive n.激励某人做某事的事物induction course 入门课（向新雇员、新成员等介绍情况、要求等）appoint/designate v.指派sift through 筛查PC=personal computer group them in one section 把他们集合在一起be looking to do sth. 正期待做have a stake in sth. 与.有利害关系bring on 使.发展；加速 .成长access v. 接触lose sight of 忽视ingenious a. 巧妙的cost the earth 花费一大笔钱pay/charge the earth eg.It must have cost the earth. refurbish v.翻修come to a halt/stop 停止placement 定位，放置n. purchasing power 购买力online trading 网络购物，网络交易guru/uru n. 大师，专家，权威intelligence n.情报in mint condition 崭新的，完美的despatch v.派遣，发送 =dispatch mark v. 标出，表示in stock 有库存out of stock 没有库存racquet n. 球拍 =racket negative feedback 不满的评价lead-time :the time from order to delivery the nuts and bolts of . 具体细节 pharmaceutical company 医药公司haulage （货运业）company 运输公司maker of nuts and bolts 零部件生产商maker of motors 发动机生产商tender v.投标tender for integral a. 构成整体所必需的squeeze v. 榨，挤squeeze an orange 榨橙子squeeze out of business 挤出市场squeeze money out of sb. 榨取某人的钱财wield power/influence/authority 拥有权力merchandise n. 商品layway n. 分期累计预付购物法wield v. 行使，发挥squeeze through 挤过，勉强通过regulator n. 管理者owe sb. much money=owe much money to sb. owe to 归功于act as 担当，充当in effect 实际上，本质上pass on 传给，转移hold on to 抓住不放hold on to ones dream intervene in 干涉check-out counter 结账柜台tile n. 瓷砖bathroom tiles laminate n. 薄板laminated material laminate flooring 层压板payment terms 支付条款substitute n.替代extension n. 延长，扩建seasonal discount 季节性折扣exclusivity n. 专有权，排他性small claims court 小额索赔法庭stain v. 弄脏，玷污spot v. 认出vacuum cleaner n. 真空吸尘器for the time being 暂时（与ing 搭配）negligence n. 疏忽on the second occasion 第二次on offer 供出售，出售中prudence n. 审慎，慎重inferior （to ） 较低的，次精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 12 页，共 25 页等的a letter of complaint 投诉信owners manual 用户手册customer service department 客户服务部lithium n. 锂ion n. 离子lithium ion battery 锂离子电池leading a. 最好的，最重要的portable a.便携的portable music player 随身听warranty n.保证under warranty 在保修期内out of warranty 不在保修期内a three-year warranty 3年保修投诉信的措辞和结构：1.摆明事实2.提起投诉3.提出解决办法4.表明立场Tip: 每一封投诉信都要向对方表明，他们的过失给你带来了不便。可以直截了当的说，或者具体说明对方过失造成的不良影响。投诉信的注意问题：1.确保投诉有利于解决问题2.投诉要有根有据3.避免使用消极斥责的语气，保持乐观、客气的态度4.强调问题对公司和你所造成的不便5 .不要拿自己并不打算去做的事情威胁对方leadless a . 无铅的leaden a. 沉重的，浅灰色的engaged a.订婚的，电话占线的engaged tone/signal 忙音put through 接通电话请不要挂机：One moment. Hang on. One second. Hold on. Just a minute. pallet n. 托盘，货板rewarding a.有益的inform sb. about sth. 告诉某人某事reminder n. 提醒rememberance n. 回想，记忆memorandum n. 备忘录a reminder of 对.的提醒亲人或只知职务不知姓名的人，落款常用Yours Cordially. further communication 进一步交流make a resolve to do sth.决心做某事写作注意方面：1.具体阐述（时间、日期等信息可编撰）2.写作任务需全部涵盖（单独成段）3.每个段落2-4 个句子（复杂句） ，简单句一般用在开头和结尾，用来总述remedy the situation 补救approach v. 接近，着手处理approach sb. about sth. 和某人接洽某事relevant a.有关的，相关的reluctant a.不乐意的，不情愿的relative a.相对的relent a. 使温和specialize in 专攻， 专门研究outline plan 计划概要， 规划纲要advisory service 咨询机构credibility n. 公信力，信用度legal situation 法律状况brochures n.宣传册appropriate a.适当的，恰当的pertinent a. 中肯的acute a. 严重的，急性的persistent a. 坚持的，固执的精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 13 页，共 25 页lobby for 游说mandate n. 命令，指令initiatives n.计划inclusive a. 包容性的managerial a. 管理的，经理的managerial qualities 管理素质circulate v. 循环，传播eg:Rumours began circulating that. spot v. 发现 (when they are difficult to see or recognize) spot sb. doing sth. descend v. 下to move from a higher level to a lower one descend to/from/into. ascend v. 上升hover v. 徘徊；盘旋；hover over/above摇摆不定； hover around/between;浮动latitude 纬度longitude 经度attitude 态度altitude 海拔make of 处理，利用beneath prep. 位置在 .下方；级别、地位低于. somehow adv. 不知怎的decline 是指力量，权利，数量的减少；descend 是指在空间上的下降charisma 个人魅力not be out of the woods yet 尚未摆脱困境，尚未渡过难关lose/save face 丢脸 / 保全面子fight sbs corner 为.辩护，维护get tough on/with sb. 对.很严苛 be strict or firm with/on sb. resentment n. 怨恨resentment at/against/of feel/bear resentment accusation against/of/that . take offence at sth. 因某事而不悦（生气） ；对 .生气take the blame for 承担 .的责任important qualities for a manager to possess: 1.delegate responsibility 下放责任2.plan effectively 有效计划3.motivate their staff to perform 激励员工4.handle people sensitively 敏感地处理人际关系5.organise work efficiently 高效地安排工作6.recognise and reward good performance 表彰并奖励员工的良好表现7.take tough decisions 果断决定8.lead by example 以身作则9.inspire confidence and respect 激发信任和尊敬10.communicate their vision and ideas 交流想法和观点11.co-operate with other parts of the organisation 合作12.be creative and have innovative ideas 富有创造力和创新思维Idioms ：1.cant see the wood for the trees 一叶障目，不见泰山2.lose face 丢脸3.have tunnel vision 井底之蛙 / 目光短浅4.bite off more than you can chew 一口吃成胖子 / 不自量力5.too many chiefs,not enough Indians 将多兵少6.cut corners 走捷径 / 抄近路7.throw money at the problem 花钱解决事端精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 14 页，共 25 页8.open a can of worms 捅了马蜂窝9.be a yes-man 好好先生in the dock 在码头；受到质疑ferry n.轮渡man v.操纵，使用respond to 对.回应state-of-the-art a. 达到最先进技术的extension n.延期；补充letters page 来信专栏stress-relieving things 缓解压力的方法I,d strongly recommend.take out 拿出take out time to do sth. 抽出时间做某事take the stress out of . 把.扔掉，赶出modest a. 适中的modest income/progress 不太高的收入/ 不太大的进展feel fresher 重新振作 =refresher read the news over a coffee 在喝咖啡的时候读报纸fell asleep over a book 在看书的时候睡着了tonic n. 滋补药A good laugh is a great tonic. 开怀大笑是最佳良药build up 增长，增强retail group 零售集团senior managers 高级管理人员be out of touch 和.脱钩devise v. 设计management consultant 管理顾问（师）immature 不成熟的trustworthy 信得过的hypocritical 伪善的、造作的eloquent 巧辩的sweet-talk 花言巧语的enjoy great prestige 享有很高的声誉not widely recognized or understood in the country 在国内没有得到广泛认可和理解the performance as a whole has been up and down 整体表现时好时坏one-sided a. 片面的hypocritical a. 伪善的superiority n.优势，好于，强于sagacious a. 聪明的，睿智的loquacious a. 多话的，健谈的buzzword n. (重要的 )专门术语entrust v. 委托，交托entrust sb. with sth. entrust sth. to sb. It takes sb. some time to do 某人花了 .时间去做spend some time on./in doing. 花.时间做 . consume v. 消费splurge v. 挥霍squander v. 浪费，挥霍denounce/condemn v.谴责rebuke v. 斥责on the spot 当场，现场hopelessly adv. 无望地，绝望地humanly possible 人力所能及的superciliously ad. 傲慢地progressively ad. 渐进地straight a 笔直的straight ad.笔直地，直接business report 写作 ABCD 原则：accurate 、 brief 、clear 、 decisive feasibility report 可行性报告investigative report 事件调查报告survey report意见调查报告evaluation n. 评价，评估redundant a. 累赘的superfluous a.多余的elaborate a.精心的topical subject 热门话题shoot v. 拍摄conservation n. 保护casual a. 漫不经心的earnest a. 真诚的situational interview 情景面试（ given a hypothetical incident）computer/panel/nondirective interview 计算机 / 小组 / 非定向面试精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 15 页，共 25 页on account of 相当于 because of ，表示原因，后接名词、动名词global warming 全球变暖documentary n. 纪录片footage n. 影像片段Catering to 迎合，为 .服务submit a report 提交报告be attributed to 归因于propose v. 提议supererogatory a.职责以外的supereminent a.卓越的superempirical a.超经验的excess profit 超额利润corporate university 企业大学be on the wrong track 不在正轨，走错方向job training 工作培训censure n. 责难intimidation n. 恐吓，威胁coercion n. 强制，威压cunning a. 狡诈的，狡猾的，巧妙的a cunning plan 巧妙的计划commodity n.有用的特性in consort 和.一起notwithstanding adv.虽然，尽管enervation n. 衰弱，虚弱high flier 高材生head for 前往head for/towards/back specialist fairs 专业招聘会hit the road 出发，启程hit the shop/street 大量上市hit the headlinesto be reported widely on TV,in newspapers hit the bottleto start drinking too much alcohol regularly eg:After his marriage failed,he hit the bottle big time. prestigious a.享有声誉的，声望很高的a literary award 享有盛名的文学奖a highly university 久负盛名的大学In general 大体上In respects 在某些方面in parallel 并行的，并联的Corporate social responsibility(CSR)企业社会责任感four-wheel drive:4*4 四驱车environmentally conscious 有环保意识的hi-fi 高保真的收音机，录音机short-haul a. 短距离的，短程的jeopardy n. 危险deathtrap n. 危险的地方gear v. 使适应，使适合+to quota n. 配额quota on/for in excess 过分，过多reduce to 减少到 +n./gerund （动名词）a balanced ecosystem 平衡的生态系统mechanism n. 机制mechanism for (doing) sth. eg:existing mechanisms for decision making mechanism to do sth. obscure v. 使.不显著；变得模糊surplus n. 剩余（量）surplus of eg:a surplus of crude oil 原油剩余havoc n. 混乱；浩劫；大破坏cause/create havoc concerted effort/action 一致的努力 / 行动penalize v. 对待 .不公平；惩罚penalize sb. for (doing) sth. truth of the matter 事实，事情真相frank opinion 真实想法make a resolution 下决心equitable a.公平合理的；公正的clutch of 一小群，一小束a clutch of eggs 一窝蛋catastrophic 灾难的conceive v. 设想，构思，怀孕contrive v. 图谋，发明精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 16 页，共 25 页be liable for 对 .负责任monetary policy 货币政策a decline in 在.的下降on average 平均above/below average 在平均水平之上/ 之下reduce by 减少了 reduce to 减少到 during/in/over 在.期间of . 的waste disposal 垃圾处理landfill 垃圾掩埋incinerated 垃圾焚烧的recycled 回收contradiction n. 矛盾dilemma n. 进退两难quandary n. 困惑antagonistic a.敌对的illusionist n. 魔术师emit v.排放 emission n. startling adv. 使人惊奇地otherwise 否则，要不然stakeholder n. 利害关系（持有）者a recycling scheme 回收利用计划high-street bank 大型银行permanent staff 固定员工temporary contracts 临时合同payment terms 付款期限walk the talk 说到做到permanent address 常住地址，永久地址Triple Bottom Line 三重底线transparency n. 透明度prudent a. 谨慎的environmental advocacy group 环保倡导组织stop doing 停止做某事stop to do sth. 停下正在做的事来做.某事object to doing sth.反对做某事Do you object to my smoking? 关于开会 : 1.on the agenda 议事日程上的2.take the minutes 做会议记录3.adjourn v.（使会议、审讯）暂停adjourn for/until 4.chair 主持 =in charge of/running 5.sum up=summarise 6.butt in =interrupt 7.move on=go to the next point 8.be better placed to do=has more expertise on this subject call/bring （a meeting ） to order 会议开始（开会时的惯用语）bring ones attention to 让某人注意（听、看）call on sb. 要求某人做某事To address the issue 谈起这个问题enterprise ethics 企业伦理resumption n.恢复expertise n. 专门知识，专家意见amendment n. 修正attend to 处理，料理append to 添加outside job 兼职工作speculate v. 做投机买卖 +in/on personal gain 个人利益（所得）customer data 客户资料pass on.to 传递，转移insider dealing/trading 内幕交易breach of confidence/trust 泄密bribery n. 受贿misselling n. 误导，强制性销售whistleblowing n. 告密，举报agitate v. 使.激动business/corporate/enterprise ethics 企业道德securities n. 证券security n. 安全精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 17 页，共 25 页incite v. 激励，刺激good deal 划算的交易negotiating partner 谈判对象accomplish +n. win/thrive +at explain/justify +宾语：解释claim for 要求account for 解释take the responsibility for 承担 .的责任to be held responsible 被认定该对 .负责 eg:He was held responsible for the great loss. environmental group 致力于环保的团体to some extent/degree/size 到.范围 / 程度 / 尺寸in some size 以.尺寸go in for the kill 尽最大努力完成stuck v. 被刺穿，被粘贴在. be covered with 被覆盖cover in 完全被 .覆盖plaster v. 在 .抹灰in reserve备用on standby随时待命backup n. 后援，备用物品shutdown n. 停业，关闭as.as can be 不能再 .，非常 . fairly traded 公平地交易all day long 一整天fail to do 没能做到be unable to do 不能method n. 具体处理某事的方法way n. 方法，态度，样子look on 旁观，认为focus on 集中注意力于highlight v. 使显著point at/to 指向point v. 强调（直接跟宾语）come across with 提供（所需的钱或情况）come up with 提出，想出almost 常与no,never,nothing 连用表示几乎没有，几乎不much 和 not 连用表示不多，不怎么好not completely 不完全not nearly 远远不，根本不innovative 新颖的，有创新精神的imaginary 想象的，虚构的inventive 有创造力的current 通用的，流行的overhaul v. 仔细检查，改革capitalise on 利用rectify v. 纠正，修正rectitude n. 诚实，正直innovation two broad categories 1.evolutionary innovations2.revolutionary innovations want-satisfying goods 满足需求的产品disrupt v. 破坏，扰乱subjected to 使.经受evaporate v. 使.蒸发，使 .消失expenditure n. 支出，花费，费用bulky a. 庞大的，体积大的a bulky parcel 大体积的包裹wield v. 运用，行使state-of-the-art a. 使用最先进技术的，达到最新水平的up-market a. 高档的state-of-the-art technology 最先进的技术value-for-money a. 划算的，合算的unwieldy a. 不便搬运的，难操纵的 bureaucracy 难以控制的官僚机构erratic a. 不规则的，不确定的eg:His breathing wad becoming erratic. compact a. 紧凑的，小巧便携的a compact camera 袖珍照相机a compact car 小型车prize draw 抽奖enter you for a prize draw 让你参加一项抽奖consumer perceptions of brands 顾客品牌意识positive impression: durable 经久耐用light and handy 灵便轻巧good safety property安全性能良好stable signal 信号稳定clear images with minimal distortion 图像逼真provide self-check functions 具备自检功能efficient/specialized after-sales service 高效专业的售后服务negative impression: downmarket 低档的overpriced 价格过高的counterfeit 假精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 18 页，共 25 页冒伪劣产品copycat products/parody 山寨品牌high failure rate 故障率高noisy 杂音大high energy consumption 能耗高low reliability 可靠性差retail/sell/order at consist in/with 在于 / 符合come in.size 生产，供应 .型号appeal to 投.所好，吸引；上诉=appeal against comply with 遵从，服从be sold in.store/shops 在.商店出售hardware stores 五金店run/work on 用动力brand awareness 品牌意识，品牌知名度comprise v. 包括，包含，构成go downmarket 走低端路线，面向低收入阶层go upmarket 走高端路线，面向高收入阶层statiners 文具店hobby shop 玩具模型店upholstery shop 家具装潢用品店optician shop 光学仪器店 / 眼镜店horticultural shop 园艺店kitchenware shop 餐具店fulfill a real need 满足实际需求electronics n. 电子产品luxury n. 奢侈品a.奢侈的full capacity 全容量，全部能力sophisticated a. 先进的，复杂的，尖端的versatile a. 多才多艺的seductive a. 有诱惑力的substitute n. 代替者the seductive power of advertising 广告的诱惑力seductively adv. 充满吸引力地，诱人地brainchild n. 脑力劳动的成果brainchild of valve n. 活门，阀门prototype n. 原型，雏形prototype for/of eg.a working prototype of the new car humidity sensor n. 湿度感应器sensor n. 传感器，探测器censure n. 责难，非难sensory a. 知觉的，感觉的censor n. 审查员humidity n. 湿度，湿气humanity n. 人类，人性humility n. 谦逊，谦虚humiliation n. 耻辱，丢脸a passport to sth. . 的手段patent on/for 专利miss the point 忽视要点ignorant a. 无知的，不了解的blockbuster n. 让人惊讶的巨大成功；重磅炸弹sales growth 销售增长gross profit 毛利润operating profit 经营利润enterprise profit 企业利润market capitalisation 市场资本总额total shareholder return 股东总回报paradox n. 悖论，矛盾spiral v. 螺旋形上升come up with 提出，想出，赶上，走近setback n. 挫折see sth. through 做完pricey a. 昂贵的reinvent v. 重造，完全重做see through sbs deceptions 识辨某人的骗局see me through all the hard times stand up to 勇敢面对；抵抗；禁得起，抵得住teething n. 婴儿出牙的阶段（比喻创业阶段，工作初期）contract out 外包出去contract sth. out to 精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 19 页，共 25 页Idioms ：1.go pear-shaped 搞砸了2.stumbling stock 障碍物，绊脚石3.start from scratch 从零开始，白手起家4.reinvent the wheel 白费力做5.plain sailing 平安航行（比喻事情一帆风顺）6.spiral out of control 不断急剧上升7.teething problems 工作初期遇到的一些不可避免的问题8.middle ground 中间道路，中间观点（妥协）I will hold you personally responsible if anything goes wrong in this project.要是这个项目出现任何差错，我就拿你是问。meritorious a. 值得嘉奖的lucrative a. 合算的，获利的promotional a. 推销的，晋升的diplomatic a. 圆滑的，婉转的tentative a. 试验性的，暂定的inerrant a,.无误的tentative conclusion 初步推断， 试验性结论in correspondence to 与 .一致， 与.相称courtesy n. 礼貌，礼节quote v. 报价replenish v. 补充append v. 附加disclose v. 透露，泄露grumble 抱怨murmur 小声说grudge 怨恨，嫉妒mumble 含糊地说话telecommunications 远距离通讯pitch n. 推销行话make a pitch 为.做宣传sales pitch 叫卖语make sbs pitch for sth.=try to persuade sb. to do sth. be held liable for 对.负责fool around with 玩弄，戏弄commit oneself to 承担义务，做出保证aghast a. 吃惊的 +at deal with 打交道，交易scope =opportunity,outlet 施展机会，发展余地eg.Give someone scope to show his ability. commit.to 托付，交付commit sth. to writing 把.写下来sales slip 发票，销售单sales pitch 推销行话dynamic n. 动力，活力reverse v. 改变，推翻，撤销 a decision/policy/trend/process exploitation n. 剥削，榨取business angels=angel investor投资天使，天使投资人parasol 遮阳伞telescopic a. 可伸缩的reforge v. 再造，新造repine v. 抱怨hamper 妨碍endorse 赞同，支持facilitate 促进，帮助think highly of 对.评价很高， 认为 .很好predominantly adv. 主要地make some concessions on 做出让步utmost aim 最高目标proximal 近似的，邻近的raw material 原材料authorize v, 授权，委托emancipate v. 解放，释放explicit a.明确的explicate v. 解释精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 20 页，共 25 页implicate v. 暗示implicit a. 隐含的marginal cost 边际成本sovereignty 国家主权bespoke a. 定制的accordingly adv.因此practice n. 做法，惯例give credit 允许赊欠grovel v. 向.卑躬屈膝 +to to sb to do sth inaugural 就职典礼的break off 突然停止，中断break in 打断，闯入indispensable 不可缺少的commute v. 通勤 +to/from/between subsidised transport 有补贴的交通congestion n. 拥挤traffic congestion 交通拥堵，塞车rush hour 高峰期give a lift to someone 给某人搭便车teleconferencing 远程电信会议car share scheme 拼车计划travel expenses 交通费用tavern n. 酒馆，酒吧hostel n. 招待所motel n. 汽车旅馆caravansary n. 大旅馆，大旅社，商队旅社double room 双人房big single room 大床房standard room 标准房superior room 高级套房deluxe room 豪华间studio room 工作室型客房multi-functional room 多功能客房combined-type rooms 组合客房conspiracy n. 阴谋sedition n. 扰乱治安productivity n. 生产力peripheral 外围的persuasive 有说服力的perspective 透视的persistent 坚持的avail v. 有用prosecute v.检举you all made it 都及时到达了go through 参与，经历debriefing session 交流会，汇报会jib at 拒绝接受现在进行时和be going to 在表示 “ 安排、决定 ” 时一般可以替换be going to 表示个人的决定和意图；现在进行时表示一种安排。will 和 be going to 表预测时也可以互相替换，但be going to 把握性更大。launch v. 推出，开展attain v. 达到目的，取得成就assume v. 假设，承担scrutiny n. 仔细检查embody v. 赋予illuminate v. 阐明unanimously ad.全体一致地anonymously ad. 匿名地autonomously ad.自制地freeloader n. 白吃白喝的人arduous a. 艰难的an arduous task 艰难的任务nerves of steel 超人的胆量，巨大的勇气give them a treat 盛情招待break the ice 破冰an enhanced image 提升的形象at ease 自在，舒心1.go wrong 出错，变坏2.get ready 准备3.get involved 使.参与4.get married 结婚5.get somewhere=making progress 有一些进展6.get nowhere 没有进展，徒劳7.go somewhere 出去走走，上厕所8.go bankrupt 破产9.go crazy/mad/pale/blind 发疯 / 脸色发白 / 失明10.get lost 迷路bewilderment 困惑perplexity 困惑，迷糊prestige of 名声，名望make a pitch 做宣传trial period 试用期one way or another 用某种方法open plan office 敞开式平面办公室partition n. 隔板companionship 交情，友谊精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 21 页，共 25 页monotonous a. 单调乏味的a monotonous diet 单调的饮食acquisitive a 贪得无厌的spoon-feed v. 填鸭式灌输（信息）free hand 自由发挥give sb a free hand compatibility n. 相容性，兼容性compatibilities of flavours lay out 布置，设计suitability=compatibility The Michellin Guide 米其林指南promiscuous a. 混杂的cost of living 生活成本low incomes 低收入job market 就业市场consumer confidence 消费者信心private company 私营企业ratio 比rate 率subsidy 津贴，补助金benefit 利益，广义上的津贴pension 养老金，退休金，年金welfare 福利perk 额外津贴，特权，利益allowance 零用钱，津贴，限额stipend 薪水，定期津贴，奖学金foreign imports 国外进口trade deficit 贸易逆差，贸易赤字free/open market 自由市场buying power 购买力relocate v. 搬迁to/in sth. to sth. distributor n. 经销商consumer association 消费者协会civil servant 公务员economic recession 经济衰退unemployment/child/disability/sickness/maternity benefit 失业 / 儿童 / 残疾 / 医疗 / 产妇津贴balance of trade 国际贸易差额outsourcing n. 业务外包endorse v. 赞成philanthropist n. 慈善家good Samaritan 助人为乐者handout n. 施舍物channel through 在.上开道；通过 .行动be on ones agenda 在某人的议事日程上tycoon n. 巨头media/property/business/newspaper tycoon welfare state 福利国家alleviate v. 减轻，缓和alleviate the problem/situation/suffering thrive v. 茁壮成长，繁荣（植物）prosper v. 繁荣，成功（生意，国家）be accountable to 对 .负责put a brake on 控制，抑制dwindle v. 减小，逐渐变小undermined a.被侵蚀的，暗地里被破坏的compassionate a. 有同情心的lay down 制定embezzlement 贪污，侵吞confiscate v.没收appropriation n. 挪用embezzlement n.挪用，擅用speculate v. 猜测peaks and troughs 大起大落，起落交替a fraction of 很少的部分a fraction of a second 一下子，很快be/become/grow/get accustomed to 习惯做 +（doing ） sth. Tax exemption 免税go into effect 实施，生效on a commission basis 按佣金制cash register 收银机pensionado program 退休人员激励计划creep up 向上爬行（缓慢上升）linen n. 亚麻，亚麻制品a linen jacket 亚麻夹克衫to be handy 方便的exempt a. 免除的 +from exempt from import duties 免除进口关税精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 22 页，共 25 页pass up 拒绝 +a chance/opportunity/offer the story of . 的详细情况laid-back atmosphere 悠闲的气氛exotic a. 异域的，国外的exotic birds/places Great Lakes 北美五大湖newsletter n. 通讯，简报，业务通讯expedition n. 远征，探险get in on the ground floor 抢占先机pass out 昏倒，昏迷pass for 被认为，被当做at the expense of 以.为代价moist a. 微湿，湿润的（褒义）damp a. 潮湿的，湿气重的（贬义）sloppy a. 潮湿的，湿污的quality of life 生活质量carrot n.胡萝卜（诱饵）the shade catches up with you 阴影笼罩着你take the plunge 最终决定冒险做without giving it a second thought 毫不犹豫to have it both ways 两全其美，两者兼得step up 加快，加速irrespective of 不论，不考虑sabbatical n. 公休假on sabbatical 在度假instantaneous a.立即的， 瞬间发生的magnitude n. 大小，重要的程度delicate a.棘手的，需要谨慎处理的a delicate matter/letter delicate negotiations lucrative a.有利可图的，赚钱的lucrative business/market/contract redundancy payments 裁员费provocative a. 激起讨论（深思，好奇心）的economic globalization 经济全球化economic =to do with the economy economical=saving money taste bud 味蕾comprehensive a.综合的，全面的，无所不包的integrated a. 完整的，互相协调的blurb n. 书的内容提要，新产品简介global economy 全球化经济the mobile workforce 流动性劳动力资源come into sth. 卷入，涉及某事be pressed for time/money/cash 紧缺时间 / 资金 /现金endeavour to do sth. 竭力做到，试图或力图（做某事）show off 炫耀，卖弄show in/out 领入 / 送出（客人）first-hand a. 直接的，第一手的ample a. 富足的，宽敞的take time to do sth.花时间做某事spend sometime in doing sth./on sth. numerous a. 众多的，许多的motif n. 主题，主旨open ones mind to sth. 使某人善于接受mentality n. 智力，心态move to 搬到，移到move towards 向.靠近，走近counterpart n. 对应的人或物bridge the gap 弥合空隙assure v. 保证，使自己确信assure sb. that/assure sb. of sth. ensure v. 确保，保证 =insure （美）ensure sth./ensure sb. sth. reassure v. 向.再保证；使放心，使消除疑虑taboo n. 禁忌，忌讳hindsight n. 事后聪明with/in hindsight clamp down+on 取缔，压制elicit v. 使谈出，使透露；诱出（回答）evacuate v. 疏散，撤退impart v. 传授，告知，给予intercultural communication consolidate v. 巩固，使固定contrive v. 设计，发明heave v. 举起，使起伏pragmatic a.注重实效的， 实干的， 实用主义的receive a business card 收到一张名片精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 23 页，共 25 页high up n. 高级官员，要员demographic a. 人口统计学的，人口学的Report 的格式1.Report on 2.Instruction 3.Findings 4.Conclusion 5.Recommendation 关于建议书，写法和报告基本相同，但是通常推荐部分的比重更大。get straight down 直接地flat a. 不景气的，不兴旺的so far 到目前为止put out 使不方便，打扰eg:I hope I am not putting you out. ramp things up a bit 事情况好转lose no time to do sth. 立即干某事give sb. a lift 顺便载某人，让某人搭便车other than 除了in nature 本质bona fide 真实的，真诚的on.basis 在.基础上answer v. 使满足smudge v. 弄脏on other occasions specification n. 规格，说明书peripheral a. 次要的，外围的catchment n. （招生）来源地区buy sth. on credit 赊购downturn n. 经济低迷期 / 衰退期a CV should definitely be included: 1.personal details 2.education and qualifications 3.working expeirence(action words;dont mention roution;relate skills to the job) 4.interests and achievements(short and to the point) 5.skills(language,computer,driving) 6.referees trial n. 讨厌的人，棘手的事trial order 试订购canton n. 瑞士的州，法国的区Canton n. 广州awareness brand 品牌意识environmental protection 环保意识raise 提高意识mandatory a. 强制性的mandatory contribution 强制性缴款mandatory system 托管制initiative 1.the ability to make decisions and take action 2.control eg.Why dont you take the initiative and ask him out? 3.law 4.plan rule out 排除，消除aquire v. 获得，收购acquired right 既得利益acquiring corporation 收买股权的公司expanded reproduction 扩大再生产expanding industry 扩张中产业set-up cost 开办费，准备成本set-up time 开业准备时间set-up expense 开业准备费用redundancy n.解雇，失业redundancy pay/payment 遣散费精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 24 页，共 25 页close company 股份不公开的公司closing n. 结账，收盘closing day 结账日closing the books 结账divest v. 剥夺，摆脱 -to strip logistics company 物流公司mergers and aquisitions(M&A) 企业并购精选学习资料 - - - - - - - - - 名师归纳总结 - - - - - - -第 25 页，共 25 页