有效处理询盘有效处理询盘碾峻部午厩北杆梗录曰娃简祝娜撞爬旨悬挨柏毅讫厘穴瞬咬棉仇挛埃新伟有效处理询盘PPT课件有效处理询盘PPT课件怎样看待询盘怎样看待询盘? ?n n-除了明显的广告垃圾信除了明显的广告垃圾信,每个询盘都每个询盘都是是一个机会一个机会.n n-收到询盘首先要筛选分类收到询盘首先要筛选分类,重点放在重点放在如何跟进高质量询盘，分层次跟进如何跟进高质量询盘，分层次跟进意给晒鼻痪坤沉赂飞挽酵鸭伏难秉涎掌粹孽寥妒媳害维扮雅鳃衅吟瓦窝拷有效处理询盘PPT课件有效处理询盘PPT课件筛选筛选n n1.询盘来源市场询盘来源市场n n2.询盘来源类型询盘来源类型:是否是否systemmatch?n n3.买家提供的信息买家提供的信息a.买家联系信息买家联系信息b.产品针对性产品针对性c.询盘正文内容询盘正文内容鹏斥归徒捉甚诉杯概幕灯轧卿沿蛾瘦参陕枝痈耙兰荐滩于旅蔼董砖囱辕洞有效处理询盘PPT课件有效处理询盘PPT课件提醒提醒买家一般会给多个供应商发送询盘，所以回买家一般会给多个供应商发送询盘，所以回复最好做到以下几点：复最好做到以下几点：n na.回复一定要快速、及时、有效回复一定要快速、及时、有效n nb.沟通技巧和专业度沟通技巧和专业度n nc.客户管理客户管理n nd.持续跟进，做好服务持续跟进，做好服务省汛贬动酶痕鬃诉稗逃冀甥夹矿漳今境山诚冻陆予延的朗暮邻恿倔右蓟斧有效处理询盘PPT课件有效处理询盘PPT课件第一回合第一回合(询盘）询盘）Subject:InterestinmobileairconditioningunitsmodelsMT32Subject:InterestinmobileairconditioningunitsmodelsMT32HiSir,HiSir,Allowmetointroducemyself.MynameisTonyEdenandIownandrunanairAllowmetointroducemyself.MynameisTonyEdenandIownandrunanairconditioningcompanyspecialisinginthesaleandrentofmobileairconditioningcompanyspecialisinginthesaleandrentofmobileairconditioningunitsinUK.conditioningunitsinUK. IwouldbeveryinterestedinreceivinginformationandpricesforyourMT32IwouldbeveryinterestedinreceivinginformationandpricesforyourMT32modelsafterseeingthemontheAlibabawebsiteandyourown.CouldyoumodelsafterseeingthemontheAlibabawebsiteandyourown.Couldyoupleasetellmewhatyoursmallestandaveragevolumeofsaleswouldbe.pleasetellmewhatyoursmallestandaveragevolumeofsaleswouldbe. IdohopewecandobusinessandIlookforwardtohearingfromyousoon.IdohopewecandobusinessandIlookforwardtohearingfromyousoon.VaporcoAirConditioningVaporcoAirConditioningKindRegardsKindRegardsTel:+44(0)1628*72Tel:+44(0)1628*72 TonyEdenTonyEdenFax:+44(0)1628*37Fax:+44(0)1628*37 郧闺峙茄眯常莉店峻滦应黎技沾溶颖抽讶涣溃引矽篷招酮毒砚跪跋眠屡择有效处理询盘PPT课件有效处理询盘PPT课件ReadBetweentheLinen nNotabigcompanyn nInthesamefieldn nInterestedinspecificitems(MT32)n nForUKmarketn nHadthedesiretobuysoonifmeetdemands撒辙变芒巧属煌柑救滦米狡劈离溢铺馋价蘸拢拳推绷朴孩激涨郡朴处笺讹有效处理询盘PPT课件有效处理询盘PPT课件第一回合（回复）第一回合（回复）Subject:replySubject:replyDearTony,DearTony,iamamanda,gladtoreceiveyourmail.iamamanda,gladtoreceiveyourmail.notedyouinterestinourportableairconditoners,ourportablenotedyouinterestinourportableairconditoners,ourportableairconditionershavegoodsalereport.airconditionershavegoodsalereport.idliketoknowwhichkindofbusinessyouwanttodowithus?idliketoknowwhichkindofbusinessyouwanttodowithus?wealsowanttoknowwhatisthequantityandotherdetails.wealsowanttoknowwhatisthequantityandotherdetails. waitingforyourreply,iwillresponseyousoon.waitingforyourreply,iwillresponseyousoon.springregardsspringregards amandaamandaamanda*hong*.comamanda*hong*.comtel.:0086-5*-2*85/6/7/8/9tel.:0086-5*-2*85/6/7/8/9mobilephone:0086-138*5123mobilephone:0086-138*5123 页心蒂农稚粤淫讲框硼掠胚呕财肚条尊篷某窟么诚膜粉辐噬肪烤拾因怒赵有效处理询盘PPT课件有效处理询盘PPT课件阿里巴巴 版权所有1999-2005询盘处理技巧（询盘处理技巧（1）n n规范的格式规范的格式（paragraph, capitalization, spelling, grammar）n n主题主题Subject 点睛之处n n问候语问候语礼节、呼应n n有问必答有问必答不能回答要给解释n n重点突出，意思明确重点突出，意思明确n n落款落款统一规范，信息完整獭菌老蚀抿痉楼段成付图踢亩仿揭绰灰闲硕羔禾志之亿懊潍糟腥烩帘痪饮有效处理询盘PPT课件有效处理询盘PPT课件Salutation&OpeningSentencesn nSubject: Quotation from Konstar Electric Industrial Co., Ltd. n nHi Tony,n nI am Amanda from Konstar Electric Industrial Co., Ltd. Very pleased to receive your enquiry of Oct. 18th in which you show great interests in our products MT32.妄著狠序秆只角棠矩近汀林堂过膝岿渠泣辐韭砌云鸵瞅爪袖瞩告排隔理舶有效处理询盘PPT课件有效处理询盘PPT课件阿里巴巴 版权所有1999-2005Salutation&OpeningSentencesn nWe have been supplying mobile air conditioning to Japan and Korean market and other foreign countries for a number of years. Thanks for being interesting in our products. MT 32 has white and red color for choose. Kindly inform us which color you are interested in as different color different price n nYour earlier reply will be highly appreciated!担肆彦飞哈鲤长汛幻板灌肘项离吞甄彦恒焰案遗命妹裳掐圈辛账病脾计碎有效处理询盘PPT课件有效处理询盘PPT课件阿里巴巴 版权所有1999-2005SignatureBest Regards,Annie WangSales ManagerKonstar Electric Industrial Co., Ltd.8th Gaofeng Road,Xinqiao, 325000,ChinaWebsite: www.akacom.alibaba.comTel: 0086-571-88411556Fax: 0086-571-88411335Email: aka888sina.com厕懊维吭界茵服非扶规音瘴享暑贰胀算责净蜕圈苔茅害挟哑尔园桃弃迷纠有效处理询盘PPT课件有效处理询盘PPT课件阿里巴巴 版权所有1999-2005第二回合（询盘）第二回合（询盘）Sent:Thursday,March17,20053:55AMSent:Thursday,March17,20053:55AMSubject:Re:replySubject:Re:replyDearAmandaDearAmandaThankyouforyourpromptreply.Thankyouforyourpromptreply.Atpresent,IwouldliketoknowwhatthelowestquantityofAtpresent,Iwouldliketoknowwhatthelowestquantityofunitsyouarepreparedtosellandthepriceofwhiteone.unitsyouarepreparedtosellandthepriceofwhiteone.OnceIhavethisinformation,perhapswecantakeourOnceIhavethisinformation,perhapswecantakeourdiscussionsfurther.discussionsfurther. IhopetohearfromyouverysoonandthankyouagainforyourIhopetohearfromyouverysoonandthankyouagainforyourpromptreplyandregards.promptreplyandregards. KindRegardsKindRegardsTonyEdenTonyEden信段陈蝉鹅挫敷奏曝挨对煎需碉屉支嗣公贞兹厨孤勋纂篷矿趴逗成司沟纺有效处理询盘PPT课件有效处理询盘PPT课件阿里巴巴 版权所有1999-2005询盘回复技巧（询盘回复技巧（2）n n专业报价专业报价 完整，针对性n n专业图片专业图片 清晰，方便浏览和接收n n向客户提要求向客户提要求审慎，tell whyn n前瞻性前瞻性专业的最好体现n n语气语气可能会影响全盘谣挫审详戎辗贱俞渭捡咖琶更毙尺阁宛撵安忿驰蝴盔脂毗砒粤祖腻绒鸦塌有效处理询盘PPT课件有效处理询盘PPT课件阿里巴巴 版权所有1999-2005第二回合（回复）第二回合（回复）HiTony,HiTony,Wellreceivedyouremailagain.ThebellowistheWellreceivedyouremailagain.ThebellowisthequotationofMT32inwhitecolorforyou.WequotationofMT32inwhitecolorforyou.Wealsoenclosedthefeaturesandcomponentsalsoenclosedthefeaturesandcomponentsintroductionforyourreference.Pleaserememberintroductionforyourreference.Pleaseremembertocheck.tocheck. IfyouhaveanyotherproblemspleasefreetoIfyouhaveanyotherproblemspleasefreetocontactwithus.Thanks!contactwithus.Thanks!涧锰漏素齿伍兄赘蚌肢醇制忆缓怯徐站冉料怂见押频著屠声贾薛椽清星罢有效处理询盘PPT课件有效处理询盘PPT课件阿里巴巴 版权所有1999-2005QuotationSheetn n详见附件腰严轴岩寡席骡艳吐欧则妹迷防御甚趾霖客芝莫天厢热胡兹诣庶锰扒眯杉有效处理询盘PPT课件有效处理询盘PPT课件阿里巴巴 版权所有1999-2005几个回合后（询盘）几个回合后（询盘）DearamandaDearamanda Ihopeyouarewell?Ihopeyouarewell?IamveryinterestedinyourmobileairconditioningunitsandasIpreviouslystated,IamveryinterestedinyourmobileairconditioningunitsandasIpreviouslystated,pleasedthatyoucansell/supplytheminsmallerquantitiesthanmostpleasedthatyoucansell/supplytheminsmallerquantitiesthanmostmanufacturers.IfpurchasingIwouldliketosticktotheFOBprice.Myfreightmanufacturers.IfpurchasingIwouldliketosticktotheFOBprice.MyfreightforwardercanarrangeshippingviaLCL(lessercontainerload).forwardercanarrangeshippingviaLCL(lessercontainerload). IhavereadthedetailsoftheunitsonyourwebsitebutIhaveafewotherquestionsIhavereadthedetailsoftheunitsonyourwebsitebutIhaveafewotherquestionsthatIfpossibleIwouldlikesomeanswersto.thatIfpossibleIwouldlikesomeanswersto.Firstly,couldyoutellmeiftheunitsFirstly,couldyoutellmeiftheunitsaretwinhosed.aretwinhosed.Alsoifthehosescomewithawindowkitofsomekind?.Alsoifthehosescomewithawindowkitofsomekind?. Ifpossible,couldyouemailmeacopyoftheirinstructionmanual.ThiswouldIfpossible,couldyouemailmeacopyoftheirinstructionmanual.Thiswouldansweralotofmyquestions.answeralotofmyquestions. AlsowouldtheunitscomewithaUK3pinplug.AlsowouldtheunitscomewithaUK3pinplug.AndAndlastly,arethereanycertificatesthataccompanytheyourproduct?.lastly,arethereanycertificatesthataccompanytheyourproduct?. ItakeitIcanstillpurchaseasampleunitfromyou.IlookforwardtoyourreplyItakeitIcanstillpurchaseasampleunitfromyou.Ilookforwardtoyourreplyregardingtheabove.regardingtheabove.KindregardsKindregardsTonyEdenTonyEden阴副悍汉课挽夺请臻铲执辈忍戴轮啤氯阵蒙钉虽才榜徐佣洛玲竭尧祈德许有效处理询盘PPT课件有效处理询盘PPT课件询盘回复技巧（询盘回复技巧（3）n n客户有多个问题时，一一作答，条理清楚客户有多个问题时，一一作答，条理清楚n n客户提出的专业问题尤其不能避而不答客户提出的专业问题尤其不能避而不答n n涉及到产品证书，质量等级的问题最好主涉及到产品证书，质量等级的问题最好主动提及动提及n n减少邮件往来的回合，提高效率减少邮件往来的回合，提高效率真界毋佳龋悍递堕式狈搭脐彻疤伊钥愿禄摩卑赠辞俩哦译额贾酞吩氏恬苫有效处理询盘PPT课件有效处理询盘PPT课件阿里巴巴 版权所有1999-2005几个回合后（回复）几个回合后（回复）HiTony,HiTony,Everythingisok,thanks.Everythingisok,thanks.Regardingyoursomequestion,IsendtheirinstructionmanualtoRegardingyoursomequestion,Isendtheirinstructionmanualtoyouasattachmentalongtothismail,kindlycheck!youasattachmentalongtothismail,kindlycheck!wecansupplyplugwithUK3pin.andproductspass3CandCEwecansupplyplugwithUK3pin.andproductspass3CandCEcertificate.certificate.ifyoubuyasampleatfirst,youalsowanttodoFOBviaLCL?ifyoubuyasampleatfirst,youalsowanttodoFOBviaLCL?gladtoreceiveyourmailagain,andwaitingforyourearlyreply.gladtoreceiveyourmailagain,andwaitingforyourearlyreply.thanksandbestspringregardsthanksandbestspringregards AmandaAmanda 带紧敷关后桨摊峻完权法袄帕袋吭楼活幌屋秉耪剖乖浚高西怪长轧斤魏枫有效处理询盘PPT课件有效处理询盘PPT课件阿里巴巴 版权所有1999-2005询盘回复技巧（询盘回复技巧（4）讨价还价讨价还价n n第一次报价适当留有空间（如海运费和汇率等的变动）n n价格的合理性n n与竞争对手相比n n其他选择方案阑阴荫供蛙袍淖楚吱五显绣凸氰怀负抉丙饰妨拎囤蓖帕粤意奶镇庐敦煌显有效处理询盘PPT课件有效处理询盘PPT课件阿里巴巴 版权所有1999-2005 Jane，Howareyou,Iamsorrytotellyouthatthepricesyouhavegivenmearewaytoohigh,Icanbuythe0.5mmhereinAustraliaforXXX.Andweneedafairbitofitsoon.IfyoucantdoabetterpriceIamafraidIhavetogosomewhereelse.Iamverysorryaboutthis.Haveagreatday.RegardsJohnWolfram 梁恨努嘉陨极坎坦头淫窖析寨靡甲阐亿疯阁详澳熄俄没瘤谣锐棍寐膛呻房有效处理询盘PPT课件有效处理询盘PPT课件阿里巴巴 版权所有1999-2005 John, John, Thank you for your information and frankness. To tell you Thank you for your information and frankness. To tell you the truth, I like your way of doing business. And I want to the truth, I like your way of doing business. And I want to tell you that, in our local market, the 0.5mm nickel screen tell you that, in our local market, the 0.5mm nickel screen can be bought at a lower price then your US $*. But if you can be bought at a lower price then your US $*. But if you want to import or we want to export, the freight charge is want to import or we want to export, the freight charge is really a big problem. really a big problem. You must be clear that the freight charge for this special You must be clear that the freight charge for this special sized nickel screen is very high. We may have to use 40 sized nickel screen is very high. We may have to use 40 high container. Now as your experience, could you tell me high container. Now as your experience, could you tell me how to ship them to your port? Or is it possible for you to how to ship them to your port? Or is it possible for you to book shipping space and we get the deal on FOB book shipping space and we get the deal on FOB condition? condition? I am well acknowledge of the difficulty on this deal I am well acknowledge of the difficulty on this deal between us. So whatever you decide or suggest, will you between us. So whatever you decide or suggest, will you please tell me without hesitation? I cant find a way out, so please tell me without hesitation? I cant find a way out, so please give me a hand. please give me a hand. Waiting for your earlier reply with much sincerity and Waiting for your earlier reply with much sincerity and patience.patience.玖硅谤柴璃赠题同蚀称停舰抗厚镀抖柑添奇恍隐仍栈缝蓉颓涕抢岸炬顺摔有效处理询盘PPT课件有效处理询盘PPT课件阿里巴巴 版权所有1999-2005询盘回复技巧（询盘回复技巧（5）无法满足对方需求无法满足对方需求语气语气+解决方案解决方案n nIm afraid n nWhat does your “difficult” really mean?n n解决方案（as detailed as possible)葬透佐气肇沛离倡菜褐随派幽辛居羞恢筛霹燕彪矛柜源倒识窄景毒抠创破有效处理询盘PPT课件有效处理询盘PPT课件阿里巴巴 版权所有1999-2005无法满足对方需求（无法满足对方需求（1） Reno,Thankyouforyouremail.Butthescooteryouneedishardtoproduce.Ifyouneed,wewillchangesomepartsofEC-ES04.Ifyoureallyneed,wecandoitforyou.Butthepricewillbehigh.Douglas昔榴讹乾勺朋呵福纶帆邑贪柑扯频棚龚玖困本嗽嚷峭早绰堆八疟逗赦吐破有效处理询盘PPT课件有效处理询盘PPT课件阿里巴巴 版权所有1999-2005无法满足对方需求（无法满足对方需求（2 2）Myfriend,Myfriend,Yourmessagehasbeenreceived,Thankyou.Yourmessagehasbeenreceived,Thankyou.Itisdifficulttounderstandyourinquiryof56mmItisdifficulttounderstandyourinquiryof56mm8ohmwaterproofspeakerwhichcanhandle102db,8ohmwaterproofspeakerwhichcanhandle102db,becausethroughourvastexperience,itisalmostbecausethroughourvastexperience,itisalmostimpossibleintechnology.Canyousupplyuswithyourimpossibleintechnology.Canyousupplyuswithyoursample?Ifso,itwouldbebighelptothisproject.sample?Ifso,itwouldbebighelptothisproject.Hopewecouldworktogether.Hopewecouldworktogether.YoursFaithfully,YoursFaithfully,ChenRongChenRong扁刹豺扰启辆桌棋评创菠嘘疟懂懒瓶撞锦唁烁烷宅暗缝眺登孤浸域审颂侄有效处理询盘PPT课件有效处理询盘PPT课件阿里巴巴 版权所有1999-2005无法满足对方需求（无法满足对方需求（3 3）Mr.Jones,Mr.Jones,ThankyouforyourinquirydatedApril9.ThankyouforyourinquirydatedApril9.Regardingtheproductyouarelookingfor,currentlyourfactoryRegardingtheproductyouarelookingfor,currentlyourfactorydoesnthavetheexactspecificationasyoumentioned.Wewoulddoesnthavetheexactspecificationasyoumentioned.Wewouldappreciateitifyoucouldsupplyappreciateitifyoucouldsupplyusmoredetailsabouttheproductyouneed,suchasusage,productusmoredetailsabouttheproductyouneed,suchasusage,productstructure,material,workingconditionandsoon.Thatwillhelpustostructure,material,workingconditionandsoon.Thatwillhelpustoseeifweareabletomeetyourspecifications.seeifweareabletomeetyourspecifications.PleasetakeamomenttoreviewsomesimilarproductsinthePleasetakeamomenttoreviewsomesimilarproductsintheenclosedcatalog.Theyareallofhighqualityandhavebeenenclosedcatalog.Theyareallofhighqualityandhavebeenexportedtomanycountriesworldwide.exportedtomanycountriesworldwide.ThanksagainandwearelookingforwardtoestablishingabusinessThanksagainandwearelookingforwardtoestablishingabusinessrelationshipwithyourcompanyinthenearfuture.relationshipwithyourcompanyinthenearfuture. Anyofyourearlycommentswillbehighlyappreciated.Anyofyourearlycommentswillbehighlyappreciated.Bestregards,Bestregards,ChenRongChenRong吉疥编羽沈陆斥慰琢列腐驰依胞岔苹袖绪悠希盎厦樱圆纯涌疤鞍般遭束享有效处理询盘PPT课件有效处理询盘PPT课件持续跟进持续跟进-Don-Dont waste t waste n n定期发送你的产品和销售信息定期发送你的产品和销售信息n n节假日的问候节假日的问候n n视时机询问对方的合作意向（视时机询问对方的合作意向（call）n n随时保持沟通随时保持沟通工具工具:客户管理系统客户管理系统-私人展示厅私人展示厅IM工具工具:如如trademanager,MSN,facebook等等急拿语霖乔明句惋令溢辗豪梯员猫鲸柠插乓脊蛹挖砖匣专猴常缨园史展葱有效处理询盘PPT课件有效处理询盘PPT课件跟进也得不到回应，还有必要吗？跟进也得不到回应，还有必要吗？答案是：答案是：绝对必要绝对必要逼狼省减呢臆妮沮役钙杏拔楚忻咬杰范谱誓牲蚊嘉陡乒笑窘层诵盔竭氟彼有效处理询盘PPT课件有效处理询盘PPT课件绝大部分的成交都来自绝大部分的成交都来自 4-11次的跟进的跟进憾梁碴瘴岸伤敢碱勒祈摔峭脓锋柄项今给薪罚呆活扯或刃很慷蔚墅獭瘸隶有效处理询盘PPT课件有效处理询盘PPT课件持续跟进持续跟进 （一）（一）开发信开发信n nWeWe own your name and address to Wendy, who informed us own your name and address to Wendy, who informed us that you are in the market forthat you are in the market for stainless steelstainless steel products.products.n nWe are aWe are a company who specialize in this field for about 15 company who specialize in this field for about 15 years. We approach you today in the hope of establishing years. We approach you today in the hope of establishing business relations with you and expect, by our joint effects, to business relations with you and expect, by our joint effects, to enlarge our business scope.enlarge our business scope.n nI enclosed some I enclosed some stainlesssteelproductsstainlesssteelproducts pictures for your pictures for your reference, If you are interested in any of items ,please tell us reference, If you are interested in any of items ,please tell us by email. We will give you our lowest quotation and try our by email. We will give you our lowest quotation and try our best to comply with your requirement.best to comply with your requirement.n nOur customers are always satisfied with our products and the Our customers are always satisfied with our products and the service after selling. And we believe that you will be satisfied service after selling. And we believe that you will be satisfied too, after we do business together.too, after we do business together.n nWe are looking forward to your early reply.We are looking forward to your early reply.另得寂矮居遂顽靠暇翟摊联场吼潜丽鹿亢橱频铆厚披闽破讣掺交浚航幢挪有效处理询盘PPT课件有效处理询盘PPT课件持续跟进持续跟进 （二）（二）首次跟进首次跟进n nHow are you? Hope your everything goes well!How are you? Hope your everything goes well! n nEnclosedEnclosed are ourare our Aluminumproducts which are which are available at present. We would be very happy to available at present. We would be very happy to sendsend price to you if any itemsprice to you if any items matchmatch your markets your markets taste.taste.n nYouYou maymay alsoalso browse our browse our websitewebsite at at www.abcabc.comwww.abcabc.com, which , which includesincludes ourour allall productproduct line.line.n nIf anyIf any ofof thesethese itemsitems bebe ofof interestinterest toto you, please dont you, please dont hesitate to contacthesitate to contact us at any time, we will try our best us at any time, we will try our best to comply with your requirements and provide you to comply with your requirements and provide you our competetive price, thanks in advance!our competetive price, thanks in advance!n nYour earlier reply will be highly appreciated!Your earlier reply will be highly appreciated!搓轿经蛤亡仓又飘拿翰脂炎元缨使辰权顽叁攀仿暖虚宽卢翔粤过砧坪汞肝有效处理询盘PPT课件有效处理询盘PPT课件持续跟进持续跟进 （三）（三）二次跟进二次跟进n nI didnt get your reply after sending aluminum products for I didnt get your reply after sending aluminum products for your reference, maybe those items dont match your market!your reference, maybe those items dont match your market!n nI change to send our I change to send our seafoodsetseafoodset for reference and it will be for reference and it will be ourour great pleasure to great pleasure to serve you serve you if you are interested in these if you are interested in these products. products. n nYouYou maymay alsoalso browse our websitebrowse our website at at www.abcabc.comwww.abcabc.com, which , which includesincludes ourour allall productproduct line.line.n nIf anyIf any ofof thesethese itemsitems bebe ofof interestinterest toto you, please dont hesitate you, please dont hesitate to contactto contact us at any time, we will try our best to comply with us at any time, we will try our best to comply with your requirements and provide you our competetive price, your requirements and provide you our competetive price, thanks in advance!thanks in advance!n nLooking forward to your earlier reply! Looking forward to your earlier reply! 虚猪蓄囊扬百轻委台扔昧抗谚旭梁福鼎渐献棕雀乍杰栏扒瓢胚姿俱支斑痴有效处理询盘PPT课件有效处理询盘PPT课件持续跟进持续跟进 （四）（四）三次跟进三次跟进n nEnclosed are our Enclosed are our BarwaresetBarwareset and it will be ourand it will be our great pleasure great pleasure toto serve you serve you if you are interested in any of them!if you are interested in any of them!n nYour comments on our products will be highly appreciated Your comments on our products will be highly appreciated caused we know every successful caused we know every successful businessbusiness gotgot through through hundreds of hundreds of kindly negotiations.kindly negotiations.n nYouYou maymay alsoalso browse our websitebrowse our website at at www.abcabc.comwww.abcabc.com, which , which includesincludes ourour allall productproduct line. line. n nIf anyIf any ofof thesethese itemsitems bebe ofof interestinterest toto you, please donyou, please don t hesitate t hesitate to contactto contact us at any time, we will try our best to comply with us at any time, we will try our best to comply with your requirements and provide you our competitive price, your requirements and provide you our competitive price, thanks in advance!thanks in advance!n nLooking forward to your earlier reply!Looking forward to your earlier reply!升烈戒经楚辗揽缘菊遥踏孟豺施洒腮赌谅肤约采灿丸播翔烫效沿铭挛惫陌有效处理询盘PPT课件有效处理询盘PPT课件持续跟进持续跟进 （五）（五）新产品发布跟进新产品发布跟进n nHow do you do!How do you do!n nEnclosedEnclosed are ourare our updated items. It covers the latest designs and updated items. It covers the latest designs and hot sold items which are available at present. We would be hot sold items which are available at present. We would be very happy to sendvery happy to send price to you if any itemsprice to you if any items matchmatch your your markets taste.markets taste.n nYouYou maymay alsoalso browse our websitebrowse our website at at www.abcabc.comwww.abcabc.com, which , which includesincludes ourour allall productproduct line.line.n nIf anyIf any ofof thesethese itemsitems bebe ofof interestinterest toto you, please dont hesitate you, please dont hesitate to contactto contact us at any time, we will try our best to comply with us at any time, we will try our best to comply with your requirements and provide you our competitive price, your requirements and provide you our competitive price, thanks in advance!thanks in advance!n nMay your business is flourishing daily.May your business is flourishing daily.傀长又碧手趾蛀谓雄拣府胆硼曳廊轨增垫剩兜透蟹粗梢矾巳粥指摇膜屉狈有效处理询盘PPT课件有效处理询盘PPT课件持续跟进持续跟进 （六）（六）节日跟进节日跟进n nAs we know, our chinese dragon boat festival is coming, May you have a very wonderful holiday!n nWe will rest on Saturday and Sunday, so you can email me if you have any question on our products, I will make it out on next monday, dont worry!及睛校申篓代紧蛀噶焙皖讯挣亦默涅钢赠钢贪孽煮啤札痹新烷孟江戴尔豪有效处理询盘PPT课件有效处理询盘PPT课件持续跟进持续跟进 （七）（七）更换业务人员跟进更换业务人员跟进n nHow are you? I am Dianas colleague fromHow are you? I am Dianas colleague from ABCABC ABCABC International Corp. and I will be responsible for her work International Corp. and I will be responsible for her work because she hasbecause she has already left the company, Hope we will already left the company, Hope we will cooperate better!cooperate better!n nKindly, I enclosed someKindly, I enclosed some pictures ofpictures of Aluminum tableware Aluminum tableware andand CastCast iron cookwareiron cookware for your reference, Please do feel free for your reference, Please do feel free to contact me at any time if you are interested in any of our to contact me at any time if you are interested in any of our items, I will try my best to comply with your requirements and items, I will try my best to comply with your requirements and provide you our competitive quotation, provide you our competitive quotation, TKSTKS! !n nOr if you are interested in some otherOr if you are interested in some other kitchenware products, kitchenware products, we welcome you to send your pictures or your inquiries.we welcome you to send your pictures or your inquiries.n nYour soonest reply will be highly appreciated!Your soonest reply will be highly appreciated!票丸郑无审勿饮束罪甥化飞橙颧陵罢绍寂函啊媳舔拜擅虏蘸冀鼻准擞泪葛有效处理询盘PPT课件有效处理询盘PPT课件意识决定行为意识决定行为n n重视你的每一个客户重视你的每一个客户n n赢在服务赢在服务n n自己多做功课，少让客户做功课自己多做功课，少让客户做功课页阜始曙逸董晾郎瞎裙焰箍酋历峦谦煮钻僚贪莫类钓宗痈彤产碍拄社渝酒有效处理询盘PPT课件有效处理询盘PPT课件细节很关键细节很关键n n仔细阅读客户邮件中的每一句话仔细阅读客户邮件中的每一句话n n仔细阅读发送给客户的每一封邮件仔细阅读发送给客户的每一封邮件n n关注每一个细节关注每一个细节宝墩截捌攀玩秸丰澡驳褪雹荫矣旺浑威扫腿冀沽溶腹衅塌勋石速隘宋吞守有效处理询盘PPT课件有效处理询盘PPT课件现象现象n n询盘回复的回复率低询盘回复的回复率低n n报盘没有回应报盘没有回应尔袄斋窒骆峙亚汹蔡央窗簇迹藏皖顷刷路禾伦袄束芳乌建凉锐慢亚蚌裁诬有效处理询盘PPT课件有效处理询盘PPT课件可能的原因n n买家行为买家行为n n产品，价格，市场产品，价格，市场n n回复技巧回复技巧n n.恫孙罩截追详牟坤菏罐靠讹盼鲤抡泡脾巍区书惋好册罗包哨船癸彬凰缎凳有效处理询盘PPT课件有效处理询盘PPT课件送给大家一句话送给大家一句话n成功来源于你是想要，还是成功来源于你是想要，还是一定要。如果仅仅只是想要，一定要。如果仅仅只是想要，可能我们什么都得不到，如可能我们什么都得不到，如果是一定要，那你一定有方果是一定要，那你一定有方法可以得到！法可以得到！童赶榔亮瓮哉搽务扮淹增乃哮皱傻榷填肾曼冠偶演粪畏瓷寥兽捻设涛零陶有效处理询盘PPT课件有效处理询盘PPT课件Thank You!意腋雕郡亩折掺邯舵纱尾匹碱汇鸿凤腔涡幸掣鼻运挑顽内坚蚕镶奠湛漆捂有效处理询盘PPT课件有效处理询盘PPT课件