UNIT20BANQUETSERVICE 宴会服务Key point：to take banquet reservations;to prepare various types of banquet;to receive and serve banquet guests. Warm up: Categories of banquet usually include: Tea party Cocktail party Welcome banquet Farewell banquet Reception Glee feast Official banquet Luncheon Year-end dinner party Spring party Wedding banquet Calls from outside Key words in the textduty n. 义务义务，责责任任 confirm v. 确确认认，证实证实 experience n. 经验经验, 体体验验, 经历经历 fill vt. 装装满满, 注注满满, 充充满满napkin n. 餐巾餐巾, 餐巾餐巾纸纸 sealed adj. 密封的密封的satisfaction n. 满满足，足，满满意意 chopstick n. 筷子筷子hence adv. 因此因此, 从此从此 sequence n. 次序次序, 顺顺序序, 序列序列course n. 一道菜一道菜 Key words and sentences in Dialogue AVocabularycuisine n. 菜肴菜肴, 烹烹饪饪, 烹烹调风调风格格Notes1. Id like to book a banquet in a private room for 25 at 6:30 tomorrow night. 我我想想为为25人人的宴会的宴会预订预订包包间间，明晚，明晚6:30。2. The minimum charge for a private room is 100 yuan per person. 包包间间最最低低消消费费每每人人100元。元。3. Please get ready some Chinese tea and local beer. 请请帮我帮我们们准准备备中国茶和本地啤酒。中国茶和本地啤酒。 Key words and sentences in Dialogue B Vocabularyfunction n. 社交聚会，社交聚会，庆庆典典 anniversary n. 周年周年纪纪念日念日chairman n. 董事董事长长，会，会长长 budget n. 预预算算fax n. 传传真真Notes1. Its my companys tenth anniversary on April 8th this year and we want to hold an event to celebrate it. 今年四月八日是我今年四月八日是我们们公司十周公司十周年年纪纪念日，我念日，我们们想想举办举办一个活一个活动庆动庆祝一下。祝一下。2. I need to speak to our chairman to get the budge approved. 我得跟董我得跟董事事长请长请示，示，这样这样才能得到才能得到预预算。算。3. Ill be in touch very soon. 我会尽快和您我会尽快和您联联系。系。 Role PlaySituation A: A guest finds that the banquet room is not arranged according to the reservation. What should the restaurant staff do next?Situation B: The guests find that several dishes are not the same as they ordered before, then they ask the staff for explanation.Situation C: After making the welcome banquet reservation, the guest finds out that he has to change the time of the banquet, because the star of the banquet will go to his post one month late. FURTHER EXTENTION1. Could you offer a set French menu?您可以提供一个法国套餐的餐牌（菜您可以提供一个法国套餐的餐牌（菜单单）吗吗？2. What about the venue for the function? Indoor or outdoor?宴会的宴会的场场地要什么地要什么样样的？室内的的？室内的还还是室外的？是室外的？3. Could you fax us the menu with the name of the banquet room?你能你能给给我我们发们发份份传传真，把菜真，把菜单单及宴会及宴会厅厅的名字写上的名字写上吗吗？4. All the drinks are on the consumption basis. 所有的酒水也算在消所有的酒水也算在消费费之内。之内。INFORMATION CORNER 1. 西餐餐位礼西餐餐位礼仪仪 2. 西餐用餐礼西餐用餐礼仪仪