Chapter VI Job InterviewHow can we stand out from the crowd of job applicants?ContentsContentsPreparations for the Interview12 Follow Up after the Interview3 Behavior during the InterviewFollow up the interview in an active and sincere wayLearn to prepare for interviews efficientlyBe at your best when being interviewedObjective Before the InterviewResearch the Companyn nResearch the company thoroughlyn nTailor your skills to companys needs (review job description)DevelopmentofthecompanyServicesorproductsCompetitorswithintheindustryGrowthpatternReputationNewproductsorprojectsCultureandvaluesPre-Interviewing Courtesiesn nAcknowledge your acceptance.Acknowledge your acceptance.n nDo your homework on the company.Do your homework on the company.n nPrepare your questions.Prepare your questions.n nMake sure you know how to get to the Make sure you know how to get to the interview locationinterview locationn nCoordinate your Coordinate your wardrobewardrobe and and portfolioportfolio ( (公文包公文包) ). .n nLook your best.Look your best.n nBe 10 minutes early.Be 10 minutes early.Make a good first impressionn nNatural, clean looking Natural, clean looking face/makeupface/makeupn nNicely styled hairNicely styled hairn nPress your clothesPress your clothesn nClean your fingernailsClean your fingernailsn nShoes shinedShoes shinedn nNo Gum, Candy, or No Gum, Candy, or cigarettes at the Job cigarettes at the Job Interview!Interview!n nAvoid strong perfumes or Avoid strong perfumes or colognescolognes WhatshouldIwear? I Dont Think So !Clothing Tips for Menn nConservative 2-piece dark Conservative 2-piece dark suit, navy blue or medium suit, navy blue or medium to dark gray.to dark gray.n nLong sleeved blue or white Long sleeved blue or white shirt.shirt.n nSilk tie complimenting in Silk tie complimenting in color or stylecolor or stylen nBlack dress socksBlack dress socksn nDark polished shoes and Dark polished shoes and matching beltmatching beltn nJewelry Jewelry No bracelets No bracelets ( (手镯手镯 ) ), earrings or large rings., earrings or large rings.n nButtonn nSingleSingle：for those slim/slenderfor those slim/slender；n nTwoTwo：the upper onethe upper one；n nThreeThree：the two upper ones or just the two upper ones or just the middlethe middle；n nMultipleMultiple：the upper three or just the upper three or just the middlethe middle；n nDouble line buttonsDouble line buttons：healthy and healthy and strongstrong，all button up.all button up. Your Tie - important 有些专家说，在你跟面试者握手时领带首先受到关注。它可以有些专家说，在你跟面试者握手时领带首先受到关注。它可以有些专家说，在你跟面试者握手时领带首先受到关注。它可以有些专家说，在你跟面试者握手时领带首先受到关注。它可以 使一套昂贵的西服显得很廉价，也可以便普通的穿着给人的印象提高使一套昂贵的西服显得很廉价，也可以便普通的穿着给人的印象提高使一套昂贵的西服显得很廉价，也可以便普通的穿着给人的印象提高使一套昂贵的西服显得很廉价，也可以便普通的穿着给人的印象提高一个档次。领带的面料选用一个档次。领带的面料选用一个档次。领带的面料选用一个档次。领带的面料选用 100%100%的纯丝即可。不要使用亚麻或毛料，的纯丝即可。不要使用亚麻或毛料，的纯丝即可。不要使用亚麻或毛料，的纯丝即可。不要使用亚麻或毛料，前者容易缩水，后者显得太随便。合成织物显得廉价，而且打出的结前者容易缩水，后者显得太随便。合成织物显得廉价，而且打出的结前者容易缩水，后者显得太随便。合成织物显得廉价，而且打出的结前者容易缩水，后者显得太随便。合成织物显得廉价，而且打出的结也不美观。如果穿白色或浅蓝衬衣，就比较容易挑选与之相配的领带。也不美观。如果穿白色或浅蓝衬衣，就比较容易挑选与之相配的领带。也不美观。如果穿白色或浅蓝衬衣，就比较容易挑选与之相配的领带。也不美观。如果穿白色或浅蓝衬衣，就比较容易挑选与之相配的领带。领带应当为西服增色，且不能与西服的图案有任何冲突。领带的宽度领带应当为西服增色，且不能与西服的图案有任何冲突。领带的宽度领带应当为西服增色，且不能与西服的图案有任何冲突。领带的宽度领带应当为西服增色，且不能与西服的图案有任何冲突。领带的宽度随衣服款式的不同而不同，穿西服时，安全的着装规则就是领带宽度随衣服款式的不同而不同，穿西服时，安全的着装规则就是领带宽度随衣服款式的不同而不同，穿西服时，安全的着装规则就是领带宽度随衣服款式的不同而不同，穿西服时，安全的着装规则就是领带宽度要接近西服翻领的宽度。传统的图案如立体形、条纹、印花绸以及不要接近西服翻领的宽度。传统的图案如立体形、条纹、印花绸以及不要接近西服翻领的宽度。传统的图案如立体形、条纹、印花绸以及不要接近西服翻领的宽度。传统的图案如立体形、条纹、印花绸以及不太显眼的蜗旋纹布等都是可以接受的。行政主管们一直喜欢立体宽条太显眼的蜗旋纹布等都是可以接受的。行政主管们一直喜欢立体宽条太显眼的蜗旋纹布等都是可以接受的。行政主管们一直喜欢立体宽条太显眼的蜗旋纹布等都是可以接受的。行政主管们一直喜欢立体宽条纹，因而这种布料被称为纹，因而这种布料被称为纹，因而这种布料被称为纹，因而这种布料被称为 “ “权力条纹权力条纹权力条纹权力条纹” ”。不过，要避开带有圆点花纹、。不过，要避开带有圆点花纹、。不过，要避开带有圆点花纹、。不过，要避开带有圆点花纹、图画（如：动物、猎狗的头等）、体育形象图画（如：动物、猎狗的头等）、体育形象图画（如：动物、猎狗的头等）、体育形象图画（如：动物、猎狗的头等）、体育形象 （如马球棍和高尔夫球棒（如马球棍和高尔夫球棒（如马球棍和高尔夫球棒（如马球棍和高尔夫球棒等）以及设计者的徽标的领带。很多面试人员认为徽标尤其令人讨厌，等）以及设计者的徽标的领带。很多面试人员认为徽标尤其令人讨厌，等）以及设计者的徽标的领带。很多面试人员认为徽标尤其令人讨厌，等）以及设计者的徽标的领带。很多面试人员认为徽标尤其令人讨厌，它使人缺乏安全感，好像你需要设计者的认可才能证明你的着装品味。它使人缺乏安全感，好像你需要设计者的认可才能证明你的着装品味。它使人缺乏安全感，好像你需要设计者的认可才能证明你的着装品味。它使人缺乏安全感，好像你需要设计者的认可才能证明你的着装品味。系好的领带不要超过你的裤腰带。系好的领带不要超过你的裤腰带。系好的领带不要超过你的裤腰带。系好的领带不要超过你的裤腰带。Attention：TheArrowtoyourbelt,neithertoolongnortooshort斜纹领带：斜纹领带： 果断权威，稳重理性，果断权威，稳重理性， 适合谈判、主持、演讲场合！适合谈判、主持、演讲场合！圆点、方格领带：圆点、方格领带：中规中距，按部就班，适合在初见面或中规中距，按部就班，适合在初见面或见长辈、上级时用！见长辈、上级时用！不规则领带：不规则领带：不规则领带：不规则领带： 活泼有个性有创意和朝气，活泼有个性有创意和朝气，活泼有个性有创意和朝气，活泼有个性有创意和朝气， 适合酒会、宴会、舞会、约会！适合酒会、宴会、舞会、约会！适合酒会、宴会、舞会、约会！适合酒会、宴会、舞会、约会！黑色西装：黑色西装：庄重大方、庄重大方、沉着冷静沉着冷静搭配：搭配：白衬衫白衬衫+ +红黑领带红黑领带中灰西装：中灰西装：格调高雅，格调高雅，端庄。端庄。搭配：搭配：暗灰衬衫暗灰衬衫+ +银灰色圆点银灰色圆点领带领带咖啡色西装：咖啡色西装：风度翩翩风度翩翩搭配：搭配：黄褐色衬衫黄褐色衬衫+ +咖啡色的方格咖啡色的方格领带领带深蓝色西装：深蓝色西装：格外精神格外精神浅蓝衬衫浅蓝衬衫+ +暗蓝色小方暗蓝色小方格领带格领带DressforSuccessn n政府、金融、外企政府、金融、外企政府、金融、外企政府、金融、外企 n n在面试一些有权威、在面试一些有权威、注重资历和经验的机构注重资历和经验的机构时，应当选择稳重端庄时，应当选择稳重端庄的装扮，这样可以给对的装扮，这样可以给对方可信赖的感觉。这时方可信赖的感觉。这时要格外注重每一个着装要格外注重每一个着装细节，不要给面试官留细节，不要给面试官留下不严谨、不专业的印下不严谨、不专业的印象。可以选择简约得体象。可以选择简约得体的套装，配合精致自然的套装，配合精致自然的妆容，体现成熟干练的妆容，体现成熟干练的气质。的气质。n n技术类的工作技术类的工作技术类的工作技术类的工作n n最注重你的专业技术，最注重你的专业技术，但尽管如此，面试官还是但尽管如此，面试官还是期望能够从你的外表看到期望能够从你的外表看到你的严谨和专业。你的严谨和专业。n n广告、策划、市场营广告、策划、市场营广告、策划、市场营广告、策划、市场营销销销销 n n如果应聘广告、如果应聘广告、策划、市场营销等工策划、市场营销等工作内容较轻松、上班作内容较轻松、上班时间较自由的职位，时间较自由的职位，可穿着休闲、时尚的可穿着休闲、时尚的服装，突出自己的青服装，突出自己的青春和朝气。建议穿针春和朝气。建议穿针织衫，配同色系长裤，织衫，配同色系长裤，颜色可稍显活泼，但颜色可稍显活泼，但不可过于花哨。不可过于花哨。 Clothing Tips for Womenn nDark conservative suit. Two Dark conservative suit. Two piece 1 or 2 button jacket and piece 1 or 2 button jacket and knee length skirt.knee length skirt.n nWhite or light colored long White or light colored long sleeved blouse that is not low sleeved blouse that is not low cut or sheer cut or sheer （透明）（透明）. .n nBlack well polished shoes with Black well polished shoes with 1 to 11 to 1 inch heels. inch heels.n nNatural tone or sheerNatural tone or sheer（完全）（完全） black pantyhoseblack pantyhose（裤袜）（裤袜）. .n nLimited conservative jewelry.Limited conservative jewelry.DressforSuccessClear Clear objectivesobjectives Be clear about Be clear about your own your own objectivesobjectives information information fromfromthe labor marketthe labor marketDo it Do it thoroughly bythoroughly by The companies The companies at which you at which you want to workwant to work The Research guide youguide you to make to make up your mind and up your mind and help you make a help you make a choicechoice mass media, mass media, governmental governmental institutions, and institutions, and so onso onCalling the companies, their suppliers and their customers, etc The Paper WorkRefer to Chapter 9 1Application letter/cover letter and resume and enough copies of them;Enough photocopies of your Certificates and certified transcripts. 2Send them out to the companies that you want to apply to for a positionfor writing excellent resumes3Plan ahead and compile a list of references and some letters of recommendations, so that you are prepared when the employer requests them.and application lettersWhy is a Resume so Important?n nOrganizes your thoughts.n nHelps you recognize skills and interests.n nMakes you feel good about yourself.n nMarkets your functional skills better.n nTurns your education into a career reality.n nHelps you achieve your goals.What Can a Resume Help You Do?n nApply for summer and part-time jobsApply for summer and part-time jobsn nApply for colleges and for scholarshipsApply for colleges and for scholarshipsn nApply for internshipsApply for internshipsn nFind mentorsFind mentorsn nGet ReferencesGet Referencesn nApply for community serviceApply for community servicen nDistribute at job fairsDistribute at job fairsn nNetworkNetworkCreating your Resumen nYour Contact InformationYour Contact Informationn nYour Goal or ObjectiveYour Goal or Objectiven nEducation and AcademicsEducation and Academicsn nSkillsSkillsn nHonors and AwardsHonors and Awardsn nActivitiesActivitiesn nWorkshops, Seminars and Related ProgramsWorkshops, Seminars and Related Programsn nInternships, Work-Study Programs and Tech Internships, Work-Study Programs and Tech Prep ProgramsPrep Programsn nService-Learning and Volunteer ExperiencesService-Learning and Volunteer Experiencesn nWork ExperienceWork ExperienceAndyG.Tabori108NorthCliffAvenueReno,NV99999(555)555-0000ObjectiveSeekinganinternshipinthefieldofculinaryartsandthehospitalityindustry.EducationRenoHighSchool,Reno,NV.ExpecttograduateMay2003ProStart -BecomingaFoodserviceProfessionalProgramMajorCourses:RestaurantManagementFoodPreparationandBakingPurchasingMenuPlanningInventoryControlSanitationSkillsFoodPreparation,Sanitation,MenuDevelopmentandImplementation,PromotionalSales,Catering,BanquetPreparationandService,diningRoomService,BakeshopProductionHoldServsafeServingSafeFoodCertificationGoodcommunicationSkills;bilingualSpanish/EnglishComputerliterate(PCandMac)ExperienceRenoHighSchoolCafeteria2001-currentCafeteriaCook,Assistcookswithfoodpreparation;maintainsaladbar;workasserveranddishwasherasneeded.KingswaysInn,Reno,NVSummer2001BanquetAssistant.Assistedwithfoodpreparationforbanquetsandfull-servicemeals.Assistedchefwithmenuplanning,buyingandinventorycontrol.Maintainedsanitationinkitchen.St.AndrewsCatholicChurch,Reno,NVSummer2000Handyman,Performedgroundsmaintenanceandjanitorialduties.AwardsProStartStudentInvitational2001SilverMetalWinnerNationalHonorSocietyInterestsCooking,camping,skiing,swimmingandfishingProfessionalandpersonalreferencesavailableonrequestContemporaryStyleResumeCover Letter Goalsn nMakes employers want to look at your Makes employers want to look at your resume resume n nGets potential employers interested in you.Gets potential employers interested in you.n nImpresses them with your experience and Impresses them with your experience and skills related to a job opening.skills related to a job opening.n nShows your interest in their company and Shows your interest in their company and customers.customers.n nShows that you are dependable, professional Shows that you are dependable, professional and determinedand determinedn nAsks for an interview or indicates the job Asks for an interview or indicates the job seekerseeker s follow-up plan.s follow-up plan.Cover Lettern n在求职中，cover letter就是你给应聘单位发简历时，一封标有招聘公司/招聘人/地址等抬头的信，内容是从哪儿得到招聘信息，自己最大的优势所在，对招聘职位的适合程度，对招聘人的感谢等。cover letter其实和resume一样重要，因为有些老板只看cover letter，没兴趣就把package一并丢到垃圾桶里。 Creating the Cover Lettern nYour name & addressn nDaten nContact Persons Name and Addressn nSalutationn nOpening Paragraphn nMiddle Paragraphsn nContact Information and ClosingOpening Paragraph(Attention and Interest)(Attention and Interest)n nClassified AdvertisementClassified AdvertisementI read your advertisement in the Chicago Tribune for a Hostess I read your advertisement in the Chicago Tribune for a Hostess on Sept. 28, 2012on Sept. 28, 2012 Unsolicited MailingUnsolicited MailingI would like to apply for a position as a Hostess with Prime Rib Depot. I I would like to apply for a position as a Hostess with Prime Rib Depot. I am seeking a summer position where I can use my communications skills am seeking a summer position where I can use my communications skills and work with the public.and work with the public. The InternetThe InternetI am sending my enclosed resume as an application for the Hostess I am sending my enclosed resume as an application for the Hostess position with your company. I found the opening listed on your Web site. I position with your company. I found the opening listed on your Web site. I am seeking a position where I can use my communications skills and work am seeking a position where I can use my communications skills and work with the public.with the public. ReferralReferralI was referred to you by Mike Thomas, who is my neighbor. He tells me that you I was referred to you by Mike Thomas, who is my neighbor. He tells me that you frequently hire dependable, hard working high school seniors at your restaurant. frequently hire dependable, hard working high school seniors at your restaurant. Currently, I am seeking a summer internship where I can use my communications Currently, I am seeking a summer internship where I can use my communications skills and work with the public.skills and work with the public.The Middle Paragraphs(Desire)(Desire)n n#1 - Summary of your background and #1 - Summary of your background and critical skills (hard skills) to show you are a critical skills (hard skills) to show you are a match for the position.match for the position.As my resume indicates, I am active in the culinary arts program and the As my resume indicates, I am active in the culinary arts program and the school cafschool caf at my high school. I recently was the silver medal winner at at my high school. I recently was the silver medal winner at the state Student Invitational. I maintain a 3.0 average and worked 10 the state Student Invitational. I maintain a 3.0 average and worked 10 hours per week during the school year. hours per week during the school year. n n#2 #2 A persuasive paragraph with a few soft A persuasive paragraph with a few soft skills.skills.If you are seeking a dependable, hard-working, and friendly If you are seeking a dependable, hard-working, and friendly young person to work as a hostess for the summer, I would like young person to work as a hostess for the summer, I would like to be considered.to be considered.JenniferDean3135HighLowRoadHilltop,IL,69504December,3,2002Ms.JaneHowardGeneralManagerPrimeRibDepot344CenterStreetChicago,IL60554DearMs.Howard,Iwasreferredtoyoubymyneighbor,TomWilliams,whotoldmeaboutyourrestaurant.IwillbegraduatingfromStamfordHighSchoolinMayandwouldliketobeconsideredforahostessposition.IwillhavecompetedProStart,aculinaryandrestaurantmanagementprogram,andamskilledinfoodpreparationandcustomerservice.Myworkhistoryincludesparttimepositionsatfastfoodrestaurantsaswellasahostessatacasualdiner.Ifyouareinterestedinhiringadependable,hard-working,andfriendlyyoungpersontoworkthissummer,Iwouldliketobeconsidered.Iamavailableafternoonsat(000)000-000after4p.m.Iwillbeavailableforaninterviewatyourconvenience.Thankyouforyourtime.Sincerely,JenniferDeanEnclosure:ResumeInfoaboutyouDateContactPersonSalutationOpeningParagraphMiddleParagraphsContactInformationandclosingThe Mock（模拟）（模拟）（模拟）（模拟） Interview1It can be done after you send the application, either before or after you get the reply from the company. 2Find a friend or a family member who would not mind taking all the trouble to help you out acting as your interviewer 3 You can certainly have yourself grilled （烤，灸过的）in again and again. 4Be familiar with the answers to the frequently asked questions in all interviews; get ready the questions of your own as well; do not practice too late on the “interview eve”.Questions Frequently Asked in Interviews Could be about: Your work historyYour work history1Self-EvaluationSelf-Evaluation2Your knowledge about your new job and the Your knowledge about your new job and the companycompany 3Your expectations for the futureYour expectations for the future4Questions You Can Ask in an Interview: About the jobAbout the job1About the companyAbout the company2In summaryIn summary3If you were fired from your job, you will need to be prepared with an answer as to why you were fired. Prepare for behavior based interviewing You need to be prepared to provide detailed responses including specific examples of your work experiences. The best way to prepare is to think of examples where you have successfully used the skills youve acquired. Take the time to itemize your skills, valuesand interests as well as your strengths and weaknesses. Emphasize what you can do tobenefit the company rather than just what you are interested in. check out the spot for the interview beforehand. The point is that you can calculate the time you have to spend in getting there and know when to leave home for the interview and be punctual.Please remember that interview is such a formal occasion in the business world that you can never dress yourself too formally.So choose to err on the conservative side it is better to be overdressed than to be underdressed. Dress Up!Its advisable toDuring the InterviewTo make To make good impressionsgood impressions Do not arrive there too early, like 30 minutes.Being late is Being late is definitely definitely Unacceptable.Unacceptable.Be on Time ! Arrive 5 to 10 minutes earlier Dont be late for even 1 minute.Punctuality counts a lot! Make good impressions on other people aroundAnyone could be your interviewerAsk others for Ask others for permission even inpermission even in an area where an area where smoking is allowed smoking is allowedNot only to win the interviewers overBe nice even to your competitorNever smoke Never smoke in a non-in a non-smoking areasmoking areaBe the Truest and the Nicest You!Some General Tips 2. Wait to be told to take a seat or ask if you may, then say thank you. 3. Scoot your chair a little closer to the interviewers desk or take the chair closer to the desk, like youre ready to dive right in. But dont invade the interviewers personal space. 4. Sit with good posture. If you dont know what to do with your hands, keep them folded in your lap. 5. Dont eat, drink, chew gum or smoke, or even ask if its okay. 6. Maintain eye contact with the interviewer. Avoid staring or you might make the interviewer uncomfortable, but dont look away too often either. 6. Interviewers expect you to be a little nervous, but try to avoid obvious signs. 1. Smile, immediately offer a firm handshake, introduce yourself, and say something like, Im pleased to meet you. or Ive been looking forward to talking with you. Tell Me About Yourself Create a 60-second sound byte Create a 60-second sound byteIncludeIncluden nGeographic originsGeographic originsn nReason for choosing majorReason for choosing majorn nEducational backgroundEducational backgroundn n2 or 3 strengths related to position2 or 3 strengths related to positionn nSpecific expertise and accomplishmentsSpecific expertise and accomplishmentsn nHow you can contribute to companyHow you can contribute to companyn nIdentify your career goalsIdentify your career goalsn nSpeak clearly and honestly Speak clearly and honestly Self-introduction n nTips:Tips: n n自我介绍时，要牢记：让面试官知道自己是事先准备好的。自我介绍时，要牢记：让面试官知道自己是事先准备好的。 n n可以采用可以采用“ “URBANURBAN” ”法则：法则：Unique, Relevance, Bonding, Arousing, Unique, Relevance, Bonding, Arousing, Neat Neat n nUniqueUnique独特独特独特独特：在众多应聘者中第一分钟就凸显出来。在自我介绍中在众多应聘者中第一分钟就凸显出来。在自我介绍中务必要把自己一些很独特、很与众不同的经历或特长说出来。务必要把自己一些很独特、很与众不同的经历或特长说出来。 n nRelevanceRelevance相关相关相关相关：记住面试官只是希望知道你的个人经历及特点是否记住面试官只是希望知道你的个人经历及特点是否能够为未来的工作铺路。能够为未来的工作铺路。 n nBonding Bonding 关联关联关联关联：可根据面试前对公司的调查及了解，看看自己有没可根据面试前对公司的调查及了解，看看自己有没有什么特点和这个公司的一些文化特点相符合的。试想：面试官也是有什么特点和这个公司的一些文化特点相符合的。试想：面试官也是倾向于雇用那些和他们类似或他们喜欢的人。倾向于雇用那些和他们类似或他们喜欢的人。 n nArousingArousing富有激情富有激情富有激情富有激情：很富有激情的自我介绍很自然地能给面试官留很富有激情的自我介绍很自然地能给面试官留下深刻印象，因此在准备时，除了熟练，语音语调上也要多加练习。下深刻印象，因此在准备时，除了熟练，语音语调上也要多加练习。 n nNeatNeat简洁：简洁：简洁：简洁：自我介绍的内容以及用词、叙述方式等都要简洁干脆。自我介绍的内容以及用词、叙述方式等都要简洁干脆。内容不用涉及过多的细节；多用实义动词而少用内容不用涉及过多的细节；多用实义动词而少用bebe动词以及虚词；说动词以及虚词；说话要干脆，不要拖拉。话要干脆，不要拖拉。 Immediately send a thank-you letter to each of your interviewers. Be prepared to attend two or three Interviews at the same company. Be patient. But if you dont hear from them after they said youd hear from them, its okay to send follow-up letters. After the After the interviewinterviewWork in two Work in two partiespartiesSwitch roles after the first round ofthe practice. Prepare some questions to ask the interviewees Interviewees Think about the best answers to the questions Interviewers Practice Appendix: Interview FAQsWork Historyn nName of company, position title and description, date of Name of company, position title and description, date of employment employment n nWhat were your expectations for the job and to what extent were What were your expectations for the job and to what extent were they met? they met? n nWhat were your starting and final levels of compensation? What were your starting and final levels of compensation? n nWhat were your responsibilities? What were your responsibilities? n nWhat major challenges and problems did you face? How did you What major challenges and problems did you face? How did you handle them?handle them?n nWhich was most/least rewarding? Which was most/least rewarding? n nWhat was the biggest accomplishment/failure in this position? What was the biggest accomplishment/failure in this position? n nWhat was it like working for your supervisor? What were his What was it like working for your supervisor? What were his strengths and shortcomings? strengths and shortcomings? n nWhy are you leaving your job?Why are you leaving your job?n nWhy were you fired?Why were you fired?About Youn nDescribe a typical work week Describe a typical work week n nHow many hours do you normally work? How many hours do you normally work? n nHow would you describe the pace at which you work? How would you describe the pace at which you work? n nHow do you handle stress and pressure?How do you handle stress and pressure?n nWhat motivates you? What motivates you? n nWhat do you find are the most difficult decisions to make? What do you find are the most difficult decisions to make? n nIf the people who know you were asked why you should be hired, If the people who know you were asked why you should be hired, what would they say? what would they say? n nDo you prefer to work independently or on a team? Do you prefer to work independently or on a team? n nGive some examples of team work. Give some examples of team work. n nWhat type of work environment do you prefer? What type of work environment do you prefer? n nDescribe a difficult work situation/project and how you overcame it. Describe a difficult work situation/project and how you overcame it. n nHow do you evaluate success?How do you evaluate success?The New Job and Companyn nWhat interests you about this job? What interests you about this job? n nWhat applicable attributes/experience do you have? What applicable attributes/experience do you have? n nWhy are you the best person for the job? Why are you the best person for the job? n nWhat do you know about this company? What do you know about this company? n nWhy do you want to work for this organization? Why do you want to work for this organization? n nWhat challenges are you looking for in a position? What challenges are you looking for in a position? n nWhat can you contribute to this company? What can you contribute to this company? n nAre you willing to travel? Are you willing to travel? n nIs there anything I havent told you about the job or Is there anything I havent told you about the job or company that you would like to know? company that you would like to know? The Futuren nWhat are you looking for in your next job? What is important to you? n nWhat are your goals for the next five years/ten years?n nHow do you plan to achieve those goals?n nWhat are your salary requirements - both short-term and long-term?About the Jobn nWhich specific skills are necessary to succeed in this job? Which specific skills are necessary to succeed in this job? n nWould you please describe the ideal candidate for this job? Would you please describe the ideal candidate for this job? n nHow do my skills, experience and education differ from those of the ideal candidate? How do my skills, experience and education differ from those of the ideal candidate? n nWhat are the day-to-day duties of this job? What are the day-to-day duties of this job? n nDo you have anything to add to the job description that XYZ advertised? Do you have anything to add to the job description that XYZ advertised? n nDoes this job have any special demands? Does this job have any special demands? n nHow much travel does this job require? How much travel does this job require? n nHow many hours are in a typical workweek? How many hours are in a typical workweek? n nWhat is a typical workday like in this position? What is a typical workday like in this position? n nHow would you describe the working environment? How would you describe the working environment? n nAre there specific problems or challenges an employee would face in this position? Are there specific problems or challenges an employee would face in this position? n nIf you hire me, which duties would you like for me to accomplish first? If you hire me, which duties would you like for me to accomplish first? n nWhich projects would you like for me to complete in the next six months? Which projects would you like for me to complete in the next six months? n nWhat are the long-term objectives of this job? What are the long-term objectives of this job? n nWho would be my immediate supervisor and where does he or she fit into the Who would be my immediate supervisor and where does he or she fit into the organization? organization? n nWould you please describe your management style? Would you please describe your management style? n nWho would be my direct reports and what are they like? Who would be my direct reports and what are they like? n nWhat are my potential coworkers like and how many are there? What are my potential coworkers like and how many are there? n nHow much autonomy would I have in making decisions? How much autonomy would I have in making decisions? n nWhat would be my budget and spending authority and responsibilities? What would be my budget and spending authority and responsibilities? n nWhat level of input would I have in determining my objectives and deadlines? What level of input would I have in determining my objectives and deadlines? n nHow many projects must an employee in this position multitask at once? How many projects must an employee in this position multitask at once? n nAre there opportunities for pay raises and advancement in this position? Are there opportunities for pay raises and advancement in this position? n nIs this a new position or am I replacing someone? Is this a new position or am I replacing someone? n nWhy was this new position created? Why was this new position created? n nMay I ask why the employee in this position is leaving or no longer fills it? May I ask why the employee in this position is leaving or no longer fills it? n nMay I seek success tips from the employee who was promoted out of this position? May I seek success tips from the employee who was promoted out of this position? n nHas anyone ever performed poorly in this position? What did he or she do wrong? Has anyone ever performed poorly in this position? What did he or she do wrong? n nHow do you measure an employees performance and provide feedback? How do you measure an employees performance and provide feedback? n nHow does an employee know he or she is performing this job to expectations before How does an employee know he or she is performing this job to expectations before annual merit reviews? annual merit reviews? About the Companyn nHow does XYZ Company acknowledge outstanding employee performance? How does XYZ Company acknowledge outstanding employee performance? n nWhat are this departments goals and how do they fit with XYZ Companys? What are this departments goals and how do they fit with XYZ Companys? n nHow does this department fit in with XYZ Companys five-year plan? How does this department fit in with XYZ Companys five-year plan? n nIs this department responsible for its own profit and loss? Is this department responsible for its own profit and loss? n nDoes the department or XYZ Company face any major challenges? Does the department or XYZ Company face any major challenges? n nDo you foresee any significant changes in XYZ Company? Do you foresee any significant changes in XYZ Company? n nWhats XYZs policy about employees advancing their education? Whats XYZs policy about employees advancing their education? n nDoes XYZ offer employee training? Does XYZ offer employee training? n nHow does XYZ promote and support professional growth? How does XYZ promote and support professional growth? n nWhats XYZs policy for work-life balance? Whats XYZs policy for work-life balance? n nWhats XYZs policy for employee retention? Whats XYZs policy for employee retention? n nWhat is XYZs customer service policy? What is XYZs customer service policy? n nHas XYZ recently laid off employees and why was it necessary? Has XYZ recently laid off employees and why was it necessary? n nHow did XYZ handle notification, severance and outplacement services during How did XYZ handle notification, severance and outplacement services during the last layoff? the last layoff? n nIs XYZ planning or considering a layoff in the near future? Is XYZ planning or considering a layoff in the near future? n nIs XYZ profitable? How profitable? Is XYZ profitable? How profitable? n nDoes XYZ regularly report its market results and profitability to its employees? Does XYZ regularly report its market results and profitability to its employees? n nHow does XYZ compare with its competitors? How does XYZ compare with its competitors? n nHow well has XYZ historically weathered poor economic conditions? How well has XYZ historically weathered poor economic conditions? n nMay I ask what you like and dont like about XYZ Company? May I ask what you like and dont like about XYZ Company? n nIs there anything youd change about XYZ if you could? Is there anything youd change about XYZ if you could? n nHow would you characterize XYZ Company? How would you characterize XYZ Company? n nWould you please describe XYZs strengths and weaknesses? Would you please describe XYZs strengths and weaknesses? n nAre there any misconceptions about XYZ Company of which I should be Are there any misconceptions about XYZ Company of which I should be aware? aware? n nDoes upper management have an open-door policy? Does upper management have an open-door policy? n nWhat can you tell me about the employees who work here? What can you tell me about the employees who work here? n nMay I see an organizational chart?May I see an organizational chart?In Summary n nIs there anything else I should know? Is there anything else I should know? n nIs there anything else youd like to know? Is there anything else youd like to know? n nIs there anything that would prevent you Is there anything that would prevent you from offering this job to me? from offering this job to me? n nHow do I compare with the other How do I compare with the other candidates youve interviewed so far? candidates youve interviewed so far? n nDo you have any feedback? Do you have any feedback? n nDo you have any concerns? What can I do Do you have any concerns? What can I do to alleviate them? to alleviate them? n nWhen can I expect to hear from you again? When can I expect to hear from you again? n nMay I follow up with you by phone or email May I follow up with you by phone or email in about a week? in about a week? n nMay I schedule another interview with you? May I schedule another interview with you? n nWhat might we discuss in a follow-up What might we discuss in a follow-up interview? interview? n nIf you decide to extend an offer, when If you decide to extend an offer, when would you like for me start? would you like for me start? n nWhatWhat s the next step? s the next step?