Unit 6TransportationOutlineOutlineOutlineOutlineListeningSpeakingWatchingFun Time 1, 1 12 21 12 21 12 2SupplementaryMaterialFurther Watching 1,Further Listening,5Fun Time 22,3,4,TeachingPlan In ClassPeriod 1: Listening 1Watching 1Speaking 1 (Task 1) Period 2: Listening 2 (Task 1)Speaking 2 (Task 1) Period 3: Speaking 1 (Task 2)Listening 2 (Task 2) Period 4: Watching 2Speaking 2 (Task 2) After Class Unit File + Project + Supplementary Listening LearningFocus Knowledge: To know the basic procedures of shipment To know about the insurance of goods Skills: To be able to describe the damages of goods To deal with disputes in goods transportationsListening1-Task11.Warming-upDiscusswithyourpartnerandlistasmanymeansoftransportationasyoucan.1.bus2.train3.ship4.planeOthermeansoftransportation:carmotorcyclebicycletaxitruckNewWords&Expressions1.moden.方式；模式Hesuddenlybecamewealthy,whichchangedhiswholemodeoflife.他突然致富，富有改变了他的整个生活方式。2.optionn.可选择的办法；选择（的自由）Youmustdoit;youhavenooption.你必须做这件事，你没有选择的余地。3.seasonala. 季节性的Asyousee,thegoodsweorderedareseasonalgoods.你知道，我们定的这批货物是季节性的。4.scarcea.不足的；缺乏的；难得的Foodandfuelwerescarceinthisregion.这地区食物和燃料都很缺乏。Listening1-Task15.vesseln.船；容器Theyoverloadedthevessel.他们使那条船超载。6.airfreightn. 货物空运AirfreightDepartment空运部7.retailn.零售Theretailpriceofthedressis60dollars.这衣服的零售价是60元。8.transhipv.将（货物）转载他船或列车；换船IwanttohavegoodstranshippedfromShantoutoOsakaviaHongKong.我想要把货物从汕头经香港转运到大坂。Listening1-Task1NewWords&Expressions9.solutionn.解决；解答；解法Itisaneasysolution,butnotthecorrectsolution.这是一个容易的方法，但不是正确的方法。10.modeofshipment运输方式Whichmodeofshipmentdoyouprefer?你想要哪种运输方式呢？11.partshipment分批运输Weaccepttheorderprovidedpartshipmentbeallowed.如准许多批装运，我们就接受订货。12.byallmeans当然可以Byallmeans,yougoahead.当然可以，随便。Listening1-Task1NewWords&ExpressionsListening1-Task12.ExtensiveListeningJackBlackisdiscussingwithBruceAndersonaboutthemodeofshipment.Listentotheconversationandtick()thosethatarecoveredintheirtalk.ScriptListening1-Task13.IntensiveListeningListentotheconversationagainandtick()thecorrectanswertoeachquestion.1.WhydoesJacknotagreetopartshipment?A.BecausethegoodsarefortheChristmasseason.B.Becausethecostforpartshipmentismuchhigher.C.Becausethegoodsareeasilydelayedbypartshipment.2.AccordingtoJack,whatmightbetheconsequenceofdelayeddelivery?A.Theretailpricewillbeaffected.B.Deliverycostswillberaised.C.Therewillbeapossibledecreaseinsales.3.Thefinalsolutiontotheshipmentproblemis.A.totranshipthegoodsviaLondonB.tosendthegoodsbyairC.todiscusswiththeshippingcompanyformoreshippingspaceScriptListening1-Task1Readaloudthefollowingsentencestalkingaboutthemodeofshipment.1.Howareyougoingtoshipthegoods?2.Ifyoucantgetholdofadirectvessel,couldyoupleaseshipthegoodsbyair?3.Airfreightcostsmoreandwillaffectyourretailprice.4.Inthatcase,wemayagreetohaveourgoodstranshipped.4.LanguageSummaryListening1-Task21.Warming-upDiscusswithyourpartnerandlistsomefactorsthatyouwillconsiderinchoosinganexpresscompanywhenmailingaparcel.ThespeedofdeliveryThecostofdeliveryReputationConvenience1.rumorn.传闻；谣言Therumorwasuntrue.这个传闻不真实。2.bankruptcyn.破产Onceagain,bankruptcywasarealpossibility.真正破产的可能性再次出现。3.marinea. 海（洋）的；航海的Shespecializesinmarinelaw.她专门研究海事法。4.efficienta. 效率高的；有能力的Hesaveryefficientyoungmanthoughalittleproud.他是个很有能力的人，但是有点骄傲。Listening1-Task2NewWords&Expressions5.establisheda.已建立的；已确立的apersonofestablishedreputation已确立声望的人6.inefficienta. 无效率的；效率低的Thebusinessfailedbecauseofinefficientmanagement.企业因管理不善而告失败。7.freightforwarder货运代理人domesticfreightforwarder国内发运代理人Listening1-Task2NewWords&ExpressionsListening1-Task22.ExtensiveListeningBillandAlicearetalkingaboutchoosingashippingcompany.Listentotheconversationanddecidewhetherthefollowingstatementsaretrueorfalse.Thenwritedownthekeywordstosupportyouranswers.1.Thespeakersprobablywillnotchoosetheshippingcompanytheyusedtoworkwith.2.Finallythespeakersdecideonwhichcompanytochoose.TrueBillsaid“ifthatstrue,wereallyneedtofindsomeotherpartners”.FalseBillsaid“Wewilldecidethisafternoon.”ScriptListening1-Task23.IntensiveListeningListentotheconversationagainandtick()thecorrectanswertoeachquestion.1.WhatistheproblemwithOceanShipping?A.Theyarenotefficient.B.Theyaretooexpensive.C.Theyarehavingsomefinancialtroubles.2.WhatistheadvantageofMarineService?A.Thecompanyisefficient.B.Thecompanyhasgoodfame.C.Thecompanyhasalotofexperience.3.Whichofthefollowingshippingcompaniesisexpensiveandinefficientbuthasagoodreputation?A.OceanShipping.B.MarineService.C.TopShips.ScriptListening1-Task24.LanguageSummaryFillintheblankswiththeantonyms(反义词反义词)ofthewordsgivenaftertheexample.efficientinefficientsecurecompleteexperiencedconvenientinsecureincompleteinexperiencedinconvenientFurtherWatching1David Knight is the International Product Manager of DHL Express. Watch and find out the answers for the following blanks. Delivery Options: Speed: + Speed: + Speed: +ExpressAirFreightSeaFreightWatching1-Task11.Warming-upLookatthepicturesbelowandmatchthenameswiththecorrespondingpackingmaterials.1.B.cardboardbox2.C.plywoodbox3.D.woodencrate4.A.container1.concerneda. 担心的，不安的Heisnotconcernedwiththedifficultiesofthefactoryatall.他对工厂的困难毫不关心。2.cardboardn. 硬纸板Cutouttwopiecesofcardboardandgumthemtogether.割两块硬纸板，再把它们粘在一起。3.strapn. 带；带条Hangontothestrap.Thebusisstarting.抓住皮带，汽车要开动了。4.seaworthya. 适于航海的；经得起航海的Theoldboatshoweditselftobeseaworthy.这艘旧船已证明是经得起风浪的。Watching1-Task1NewWords&Expressions5.comparativelyad. 比较地；相当地Comparativelyspeaking,Ilikechastepoetrybetter.相比较而言，我更喜欢朴实无华的诗。6.collisionn. 碰撞；冲突Theyinvestigatedthecauseofthecollision.他们调查了那场碰撞的原因。7.reinforcev.加强；增加Publicreactionwillreinforceit.社会反响会进一步增强它的作用。8.extensivelyad. 大量地；大规模地Themachinehasbeenextensivelymodified.这机器已被大规模地改造过。Watching1-Task1NewWords&Expressions9.assurev.保证Icanassureyouthatheissincere.我可以向你保证他是诚恳的。10.complainv. 抱怨；投诉Hedidnothingbutcomplain.他除了抱怨以外，什么也没做。11.wrapv. 把包起来Buysometissuepapertowrapthegift.买些薄纸来包礼品。12.individuallyad. 个别地；单独地Wedbettergoinagroup,notindividually.最好集体去,不要单个儿去。Watching1-Task1NewWords&Expressions13.takeachance冒险；投机Anyhowhehadtotakeachance.无论如何，他只能孤注一掷了。14.todate到目前为止；迄今Allthedataareuptodate.所有的数据都是最新的。Watching1-Task1NewWords&ExpressionsWatching1-Task12.ExtensiveWatchingJackiscallingBillontheissueofpacking.Watchthevideoclipanddecidewhetherthefollowingstatementsaretrueorfalse.Thenwritedownthekeywordstosupportyouranswers.1.Atfirst,thetwospeakershavedifferentopinionsonwhatkindofboxesshouldbeusedforpacking.2.Atlast,theydecidetousewoodencasesforpacking.TrueJackasksBillwhytheydontusewoodencasesinstead.FalseBillpersuadesJack,sotheywillusecardboardboxes.ScriptWatching1-Task13.IntensiveWatchingWatchthevideoclipagainandtick()thecorrectanswertoeachquestion.1.Accordingtotheconversation,whatistheadvantageofcardboardboxes?A.Theyarecheaper.B.Theyareeasierforpacking.C.Theyarelighterandeasiertohandle.2.Whichofthefollowingprotectionmeasuresismentionedintheconversation?A.Theboxesarereinforcedwithsteelstraps.B.Alltheboxesarewrappedupwithplasticsheetstobewaterproof.C.Theboxesarefilledwithfoamtoreleasepressurefromcollision.3.WhichofthefollowingisNOTmentionedasaspecialrequirementforpacking?A.Towrapeachpieceindividually.B.Topack10piecestogether.C.Toputalabeloneachpiece.ScriptWatching1-Task14.LanguageSummaryReadaloudthefollowingsentencestalkingaboutpacking.1.Weareplanningtousecardboardboxeswithsteelstraps.2.Whynotusewoodencasesinstead?3.Cardboardboxesarequiteseaworthy.4.Squeezingandcollisionmaytakeplaceiftheboxesmoveabout.Watching1-Task21.Warming-upMatchtheexpresscompanieswiththecountriestheyoriginatein.1.fulfillv. 完成；履行fulfillonespromises履行承诺2.bringforward提前Theydecidedtobringforwardthedateofthenextmeeting.他们决定将下次会议的日期提前。3.becommittedto致力于（某事）Thegovernmentiscommittedtogreatlydevelopingeducationinthecountry.政府决心要大力发展本国的教育事业。4.clearcustoms通过海关Rebecca:Ihavethemrighthere.Say,oncewegetintoBangladesh,howlongwillittakeustoclearcustoms?蕾贝嘉：在我这里，请问，我们抵达孟加拉之后，过关大概需要多久？Watching1-Task2NewWords&ExpressionsWatching1-Task22.ExtensiveWatchingJackiscallingBill.Watchthevideoclipandanswerthefollowingquestions.1.WhatisJackspurposeofcalling?2.WhatdoesBillpromisetodo?Whydoesheagreetodothat?BillagreestobringtheshipmentforwardtothemiddleofOctoberasthisistheirfirstcontract.Hewantstobringtheshipmentdateforward.ScriptWatching1-Task23.IntensiveWatchingWatchthevideoclipagainandfillintheblankswiththewordssaidbyMr.JackBlack.Butwevehadanumberof1ordersand,accordingtoourforecast,wemustbring2theshipmentifwearetofulfillthoseordersbeforeChristmas.Iknowtherewillbedifficulties.Ifourgoodscanarrive3daysbeforetheChristmasseason,oursalesmightincreaseby4.Thenwecanplacealargerorderwithyounextyear.So,couldyoudoeverythingpossibletobringthetimeforwardtoearly5?advanceforward1510%OctoberScriptWatching1-Task24.LanguageSummaryReadaloudthefollowingsentencesaboutnegotiatingaproblem.1.Wehavemadeitclearinthecontract.2.Wemustbringforwardtheshipment.3.Iamafraidthatsnotpossible.4.Iknowtherewillbedifficulties.5.IthinkthebestwecandoistoshipthegoodsattheendofOctober.6.Iwouldappreciateitifyoucouldmanagetoshipthegoodstwoorthreeweeksearlier.Speaking11.Workinpairs.Completeandpracticethefollowingconversationwithyourpartnerinturn.A: Howwouldyoulikethegoodstobeshipped?B: .A: Shippingthegoodsbyseaislowerintermsofcosts,butit.B: Areyouinurgentneedofthegoods?A: Yes,.B: Idontthinkyoucanmakeitifyoushipthegoodsbysea.A: Canyouadvancetheshipment?B: . Thefactoryisfullycommittedatthemoment.A: Inthatcase,we.WewouldlikethegoodstobeshippedbyseatakeslongerintermsofdeliverytimewewanttobeintimefortheChristmassalesThatwouldbeimpossiblewouldlikeourgoodstobeshippedbyairSpeaking12. Work in pairs. Suppose you are travelling during thesummervacation.Talkwithyourpartneranddecidewhichmeans of transportation you are going to take. List theadvantages and disadvantages below and then make thedecision.Speaking1-IISample:A: Lets talk about our travel plan for the summer vacation.B: OK. You said you want to go to Yunnan. I think its a good idea. How do you plan to go there? By train or by air?A: I want to drive. Ive got a car. What do you think?B: Driving is good. You enjoy the maximum freedom. You can stop to enjoy beautiful scenery on the way wherever you want to. But you might easily get tired by driving. And whats more, its very expensive.A: Yes, you are right. An average of 10 hours driving everyday would kill me. And we have to pay for the gas and the toll fees.B: How about going by air? Its quick and convenient.A: I dont think going by air is convenient. Usually, airports are far away from city centers. Normally it would take at least an hour to go to the airport and another hour from the airport to the city center after landing. And you have to consider flight delays, which are so annoying thesedays. Last time, my flight was delayed for 5 hours, and I got no apology from the airline company at all.B: In that case, we can go by train. It takes less than 10 hours, not much time. We can enjoy the countryside on the way and relax.A: Yes, I think going by train is the best choice.Speaking13.Thefollowingaresomeveryinterestingideasofpackaging.Makesentenceswiththegivenwordstodescribewhatisspecialabout each packaging and discuss how they might influenceyourdesiretobuy.1.carshape/colorful/stationerybox2.chocolate/shape/heart/represent/love3.Teddybear/box/redribbon4.eggshape/delicate/accessories/jewelrySpeaking1-IIISample:1. In the first picture, there are some colorful car-shaped stationery boxes. You can put your pens and pencils in the box. They must be popular with school boys.2. The chocolates are put into a heart-shaped box, which represents the love and sweetness between giver and recipient.3. The Teddy bear holds a small box, which is wrapped with paper and red ribbon. The Teddy bear is so cute.4. The egg-shaped box is very beautiful. You can put some exquisite accessories and jewelry into the box.Speaking14. Work in pairs. Student A negotiates the possibilities ofadvancingthetimeofshipmentwithStudentB;StudentBshould try to decline the request. You may use the hintsbelow.*basedonmarketanalysis*dontwanttomissthebestseason*a10%increaseinsales*setinthecontract*notmuchshippingspace*a5%increaseinshipmentfees*transhipmentStudentAStudentBSpeaking1-IVSample:A: Hello, Ben. I am calling to ask if you can bring the time of shipment forward.B: Oh? I think there might be a problem with that. It has already been fixed in the contract.A: Yes, I know. But based on our market analysis, if the goods can arrive a month earlier, we might have a 10% increase in sales.B: You know, at this time of year, there is not much shipping space available.A: I understand that, but can you make a try? We really dont want to miss the best season.B: In that case, well have to use another shipping company. There will be a 5% increase in shipping fees.A: Is there any other way?B: How about transshipping the goods via Hong Kong?A: OK. I think that would be the best way. Thanks, Ben!B: You are welcome!Further Watching 2 Watch the clip from the film “Cast Away” and discuss with your partners:What is the characteristics of Chuck ?What do you think of FedEx?He is extremely passionate about his work and emphasizes the importance of punctuality.FedEx is a professional logistics company specializing in express business. The companys emphasis on punctuality is well reflected in the ad.Further Watching 3 Watch the advertisement of “FedEx” and discuss with your partners: What feature of FedEx is emphasized here?Despite the fact that FedEx didnt exist, the “boss” points out that the reason why the package didnt make it was that he man failed to use FedEx to deliver the package. Therefore, the security of the consigned package is emphasized here.Further Watching 4 Watch the advertisement of “Hainan Airline” and discuss with your partners: What are the selling points of its service?The selling points of its service lie in its being punctual, convenient, thoughtful, comfortable and tender.Listening2-Task11.Warming-upMatchthefollowinglogosofinsurancecompanieswiththeirfullnames.PingAnofChinaThePeoplesInsuranceCompany(Group)ofChinaAmericanInternationalAssuranceCo.,Ltd.ChinaPacificLifeInsuranceCo.,Ltd.1.insurev.给保险；投保Doyouwishtoinsureit?您希望给它投保吗？2.premiumn.保险费Yourfirstpremiumisnowdue.你的第一期保险费现已到期。3.consigneen.收货人；收件人；受托人Consigneemeansthepersonentitledtotakedeliveryofthegoods.“收货人”是指有权提取货物的人。4.certificateofinsurance保险证明单writtencontractorcertificateofinsurance书面合同或保险证书Listening2-Task1NewWords&Expressions5.exportdeclaration出口申报单importandexportdeclaration进口/出口报关单6.coveringnote保险证明ZanderwasgivenacoveringnotefromBormann.山德尔从鲍曼那得到了一封保险证明。Listening2-Task1NewWords&ExpressionsListening2-Task12.ExtensiveListeningAlice is asking Bill about the insurance issues. Listen to the conversation and decide whether the following statementsare true or false. Then write down the key words to support your answers.1. According to the conversation, the insurance company isusuallychosenbytheimporter.2. Once you receive the covering note, your goods areprotectedagainstlossordamage.False“Youmeanthefreightforwarderchoosestheinsurancecompany.”TrueThatsecuresthegoodsuntiltheactualpolicyiswritten.ScriptListening2-Task13.IntensiveListeningListen to the conversation again and put the following steps of making insurance in the right order.1. As soon as the insurance company gets the exportdeclaration, they write a policy fixing the terms and thepremium.2.Thefreightforwarderpreparesallthedocumentsneededforshipping,includingthecertificateofinsurance.3.Theinsurancecompanyissuesareceiptforthepremiumcalledacoveringnote.4.Assoonastheorderisready,ourcompanyissuesanordertoourfreightforwarder.4213ScriptListening2-Task14.LanguageSummaryemployeeintervieweetraineeListening2-Task21.Warming-upDescribethemeaningofthefollowingshippinglabelsinyourownwords.1.pleasedonotfreezeorstoreatlowtemperatures2.pleasekeepawayfromheat3.donotuseaknifetoopen4.fragile,pleasehandlewithcare1.trackv.追踪；跟踪trackdownacriminal追踪罪犯2.deliveryn.运载；传送；交付Thepricewillbepaidondelivery.货到付款。3.unloadv.卸货Youcanhavearestafteryouunloadthecar.你们卸下车上的货物后可以休息一下。4.warehousen. 仓库；货栈Thewarehouseisguarded.库房有人看守。Listening2-Task2NewWords&ExpressionsListening2-Task22.ExtensiveListeningBilliscallingJackaboutshipmenttracking.Listentotheconversationanddecidewhetherthefollowingstatementsaretrueorfalse.Thenwritedownthekeywordstosupportyouranswers.1.BillcallsJacktoinformhimthatthewholedeliveringprocessofthegoodshasfinished.2.ItcanbeinferredfromtheconversationthatJackcanttakethedeliveryafter4p.m.FalseThegoodshavearrivedattheport,notthewarehouse.FalseJacksaid,“Wellhaveto,Icantaffordtolosethatmuchtime.”ScriptListening2-Task23.IntensiveListeningListentotheconversationagainandtick()thecorrectanswertoeachquestion.1.WhenwillthegoodsarriveatJackswarehouse?A.OnThursdayafternoon.B.OnFridayafternoon.C.OnnextMonday.2.WhenwillJackscompanytakedelivery?A.From4a.m.to9p.m.B.From9a.m.to4p.m.C.Anytime.3.WhichofthefollowingisNOTamongthepreparationsthatJackhastomakefortakingthedelivery?A.Callingthewarehousemanager.B.Makingsurethatthereareenoughpeopleforunloading.C.Gettingthetruckstotransportthegoods.ScriptListening2-Task24.LanguageSummaryReadaloudthefollowingsentencesabouttrackingtheshipment.1.Thegoodshavearrivedatyourportandwillbeunloadedthisafternoon.2.Whencanyoutakedelivery?3.Ifthetrucksarrivelaterthan4p.m.,canyouunloadthegoods?4.IllmakethedeliveryasearlyasIcan.5.Ineedtomakesurethereareenoughpeopletounloadandcheckthegoods.FurtherListening1.Howlongdoesitusuallytakeyouto?2.Asarule,wedeliverallourordersafterreceiptofthecoveringL/C.3.Couldyoupossiblyfurthermore?4.IhopethatthegoodscanbeshippedafteryougetourL/C.5.ShipmentshouldbemadebeforeOctober,otherwisewearenotableto.6.ThewecanmakeisearlyMarch.7.Imsorry,wecant .makeadeliverywithinthreemonthsadvanceshipmentpromptlycatchtheseasonearliestshipmentadvancethetimeofshipmentWatching2-Task11.Warming-upPutthefollowingwordsintotherightcategoriesandtrytobrainstormsomeotherreasonsthatmightcausegoodsdamageduringthetransportation.People:collisionroughhandlingwarsqueezingstealingNaturalforce:dampnessrainearthquaketornado1.consignmentn.装运的货物Theyreconcernedwiththedispatchandreceiptofconsignment.他们关心的是发货和接货。2.cartonn.纸板盒（箱）Wepackedthebooksinalargecarton.我们把书装进一个大纸板箱中。3.estimatev.估计；估价Youestimatehisintellecttoohighly.你太高估他的智力了。4.replacementn.代替；替换regularreplacementoftires轮胎的定期更换Watching2-Task1NewWords&Expressions5.partiallyad.部分地Heispartiallyresponsiblefortheaccident.他对该事故负有部分责任。6.compensationn. 赔偿；赔偿金；补偿物anadequatecompensation足够的补偿7.makeprofit赢利，获得利润Butthepointisthatmostcompaniesmakeprofit.但问题是大多数公司都赚钱。Watching2-Task1NewWords&ExpressionsWatching2-Task12.ExtensiveWatchingJackiscallingBillaboutgoodsdamage.Watchthevideoclipanddecidewhetherthefollowingstatementsaretrueorfalse.Thenwritedownthekeywordstosupportyouranswers.1.Thedamageisprobablycausedbyroughhandlingwhenthegoodsareunloaded.2.Thespeakersfinallyhaveanagreementonthecompensationissue.FalseJacksays,“Icanassureyouallthegoodswereunloadedproperly.”FalseJacksays,“IthinkIneedtotalkwithMr.Andersonabouttheissueofcompensation.”ScriptWatching2-Task13.IntensiveWatchingWatchthevideoclipagainandanswerthefollowingquestions.1.Whatistheproblemwiththegoods?2.WhatisJacksrequirementforpacking?3.HowmanygoodsaredamagedaccordingtoJacksestimation?4.WhatsJacksrequestforthecompensationofthedamage?5.HowwillJackdealwiththeproblem?JackwilltalktoMr.Andersonabouttheissueofcompensation.Quitealotoftheitemsweredamaged.Towrapeachitemindividuallyandpacknomorethan10itemstogether.About10%ofthegoodsaredamaged.Hewantseithertheitemsreplacedora10%reductioninprice.ScriptWatching2-Task14.LanguageSummaryReadaloudthefollowingsentencestalkingaboutgoodsdamage.1.Buttheproblemisquitealotofthegoodsaredamaged.2.Doyouhaveanyideaaboutthequantityinvolved?3.Weestimatethatabout10%ofthegoodsaredamaged.4.Wewouldlikeeitherreplacementoftheitemsora10%reductioninprice.Watching2-Task21.Warming-upDiscuss the ways people use to solve disputes and listtheiradvantagesanddisadvantages.Thinkofsomeotherwaysifyoucan.DiscussionAdvantages:Disadvantages:GoingtothecourtAdvantages:Disadvantages:quick,almostnocostdifficultwhenbothsidesdonotmakeanycompromisefair,authoritativeexpensive,time-consuming,confrontation,embarrassment1.disputen.争端；争执；争辩Afteralongdispute,heatlastmadeaconcessiontome.经过长时间的争论，他终于对我让步。2.compensatev.赔偿；补偿Nothingcancompensateherforthelossofherhusband.任何东西都无法补偿她失去丈夫。3.apparentlyad.显然地；表面上地Apparentlyhecouldseenothingfromthere.显然他从那里什么也没看见。4.minimizev.使减少（或缩小）到最低限度Thebestwaytohandledefeatistominimizeit.对于失败，最好的处理办法就是把它的影响尽量减小。Watching2-Task2NewWords&Expressions5.commitmentn. 承诺；约定IfeltIdidnothavetomakesuchacommitmenttothem.我觉得我没有必要对他们作出那样的承诺。6.partnershipn. 合作关系；伙伴关系Theydissolvedpartnership.他们散伙了。7.takeahit接受损失Investorconfidencewouldtakeahit.投资者的信心也将会遭受重重一击。Watching2-Task2NewWords&ExpressionsWatching2-Task22.ExtensiveWatchingJackismeetingBruceaboutadispute.Watchthevideoclipandtick()thosethatarecoveredintheirtalk.ScriptWatching2-Task23.IntensiveWatchingWatchthevideoclipagainandtick()thecorrectanswertoeachquestion.1.Whatisimproperwiththepacking? A. Wooden cases should be used instead of cardboardcases.B.Morethan10pieceswerepackedtogether.C.Newcasesshouldbeusedforthepacking.2. According to Bruce, who should be blamed for theimproperpacking?A.Thebuyer.B.Theseller.C.Theforwarder.ScriptWatching2-Task23.IntensiveWatching3.Whatisthesolutionagreedonbybothsidesforthedispute?A.Areplacementofthedamagedgoods.B.A10%reductioninprice.C.Acompensationfeeequaltothevalueofthedamagedgoods.4.WhydoesBrucemakethecompromise?A.BecausehewantstodomorebusinesswithJackinthefuture.B.Becauseheispartiallyresponsibleforthedamageofthegoods.C.Becausehecangetcompensationfromtheshippingcompany.ScriptWatching2-Task24.LanguageSummaryReadaloudthefollowingsentencesaboutcomplainingandmakingapologies.1.Ithinkyourcompanyshouldcompensate.2.Iapologizeforthedamages.3.Sowearesupposedtotakethehitfortheirmistake.?4.Wewilldowhatwecantominimizeyourlosses.Watch the video clip and answer the questions.Whatisshipmentoptimizer?Whatadvantagewillitbringtotheusers? Shipment optimizer is an automated decision tool that can automatically approve shipments based on rules you set and automatically stop a shipment that doesnt meet your business rules.It can increase your supply chain performance.FurtherWatching5Speaking2Whatsyoursupplypositionrightnow?1. Work in pairs. Completethedescriptionoftheprocessof insuring shipment orally.Youmayusethechartbelowasahint.1.freightforwarder2.allthedocuments3.thetermsandthepremium4.coveringnote5.theactualpolicyiswrittenSpeaking22.Workinpairs.Thefollowingaresomestepsfortrackingyourmailsorparcelsonline.Putthestepsintotherightorderandretelltheprocesstoyourpartnerinyourownwords.4621537Speaking23.Workinpairs.Completeandpracticetheconversationaccordingtothegiveninformation.wehavetodelaytheshipmentofgoods.theshipmenttimeissetinthecontract,weneedthegoodsforthecomingChristmasseason.wecanteffectshipmentontimebecausewefoundtherearesomequalityproblemswiththegoods.wehavetoacceptthedelay.Butthelatedeliverymightcostusa10%lossinprofit.Speaking24.Workinpairs.Youaregoingtohaveanegotiationaboutthegoodsdamagewithyourbusinesspartner.Trytoholdyourpositionandmaketheothersidetocompromise.Speaking2-IVSample:A: The delivery of goods has been delayed for a week, and about 40% of the goods have been damaged. We would like an explanation for that.B: We are sorry. The delay was due to a heavy storm, which was out of our control.A: The goods were not properly packed. Thats the reason for the serious damage.B: I can assure you that the goods were properly packed. The storm was too strong. We are really sorry for that.A: In that case, we need compensation, either replacement of the damaged goods or a 30% reduction in price.B: We admit that we were partially responsible for the damage. But a 30% reduction in price is too much for us.A: The delay in delivery would cause us a loss of half of our revenue. Whats more, about 40% of the goods were damaged. We only ask for a 30% reduction in price, and thats reasonable.B: As for the damage, I think you can get compensation from the insurance company. We are really sorry for the delay, so we agree to a 10% reduction in price, thats all we can do.A: The compensation from the insurance company cannot cover all our losses. And we think you should be responsible for the improper packing.FunTime1FunTime2ListeningScript(After signing the contract, Jack and Bruce are talking about the mode of shipment.)Jack: Mr.Anderson,howareyougoingtoshipthegoods?Bruce: Oh, we usually send that kind of quantity in partshipments.Jack: Iamafraidpartshipmentisnotanoptionforus.Thegoodsareseasonal,sotheymustbeshippedallatonce.Bruce: Oh.wethoughtpartshipmentwouldbefine.Itisverydifficulttobooksomuchshippingspaceonthesameship.Jack: Ifthegoodscantarriveontime,wewillmisstheChristmasseason!Bruce: Weunderstandthat.Unfortunately,shippingspaceisquitescarcerightnow.Jack: Ifyoucantgetholdofadirectvessel,couldyoupleaseshipitbyair?Bruce: Airfreightcostsmoreandwillaffectyourretailprice.Jack: Inthatcase,wemayagreetohaveourgoodstranshipped.Bruce: Transhipmentisagoodsolution!WellcontactourshippingcompanyandarrangefortranshipmentviaLondon.Jack: Thankyou.Idappreciateitifyoucouldguaranteethedateofshipment.Bruce:Ofcourse!Byallmeans.Listening1-Task1Listening1-Task2(Bill and Alice are discussing which company to choose for transporting the goods.)Bill: Alice,haveyoucontactedafreightforwarderforthegoodsNovaordered?Alice: Ah,notyet.theresabitofanissuethatIneedtodiscusswithyou.Bill: Oh,whatstheproblem?Alice: Well.OceanShipping,whowevebeenworkingwithishavingsomefinancialproblems.Thereisarumorthatthecompanyisontheedgeofbankruptcy.SoImthinkingofchoosinganothercompany.Bill: Oh,ifthatstrue,wereallyneedtofindsomeotherpartners.Alice: Yes.Ihavecontactedsomeothershippingcompanies,butIcantdecidewhichone.Bill: Whichcompanieshaveyoucontacted?Alice: MarineServiceandTopShips.Theformerisnewandsmall,butefficient.Thelatter,asyouknow,hasanestablishedreputation,butisexpensiveandinefficientcomparedwithitscompetitors.Bill: Well,Icanttellyouwhichcompanytochooserightnow.Pleasesendmematerialsaboutthetwocompanies.Welldecidethisafternoon.(Inexperienced with insurance, Alice is asking Bill for advice.)Alice: Bill,couldyoutellmehowweinsureshipments?Bill: Noproblem.Itsnotcomplicatedatall.Ourfirmusesafreightforwarder.Assoonastheorderisready,ourcompanyissuesanordertoourfreightforwarder.Theyprepareallthedocumentsneededforshipping,includingthecertificateofinsurance.Alice: Youmeanthefreightforwarderchoosestheinsurancecompany?Bill: Yes.Assoonastheinsurancecompanygetstheexportdeclaration,theywriteapolicyfixingthetermsandthepremium.Alice: Whatisapremium?Bill: Thatistheamountofmoneyyoupayfortheinsurancepolicy.Alice: Oh,Isee.Doestheconsigneepaythepremium?Bill: Yes.Theinsurancecompanywillissueareceiptforthepremiumcalledacoveringnote.Thatsecuresthegoodsuntiltheactualpolicyiswritten.Alice: Sofromthatmomenton,wereprotectedagainstlossordamage?Bill: Yes.Thatsright!Listening2-Task1(Bill is calling Jack to arrange delivery of the goods that have arrived.)Bill: Hello,Jack,thisisBill.Iamphoningtoinformyouthatthegoodshavearrivedatyourportandwillbeunloadedthisafternoon.Jack: Thatsgoodnews.Whenwillthegoodsarriveatourwarehouse?Bill: Verysoon.Youshouldreceivethemtomorrowafternoon,ifeverythinggoeswell.Whencanyoutakedelivery?Jack: Anytimebetween9:00a.m.and4:00p.m.Bill:Ifthetrucksarrivelaterthan4:00p.m.,canyouunloadthegoods?Jack: Wellhaveto!TomorrowisFriday.Ifwedontunloadthegoods,wehavetowaituntilMonday.Icantaffordtolosethatmuchtime.Bill: IllmakethedeliveryasearlyasIcan.Jack: Ineedtotalktomywarehousemanagerfirst,tomakesurethereareenoughpeopletounloadandcheckthegoods.Illcallyousoontoconfirmallthat.Bill: OK,Illbeexpectingyourcall.Goodbye.Jack: Goodbye.Listening2-Task2WatchingScriptWatching1-Task1(Concerned about the packing of the goods, Jack is calling Bill about it.)Jack: Hello,Bill.ThisisJackfromNova.Bill: Hi,Jack.Howareyou?Jack: Fine.Imcallingtoaskhowyouplantopackourgoods?Bill: Weareplanningtousecardboardboxeswithsteelstraps.Jack: Whynotusewoodencasesinstead?Bill: Cardboardboxesarequiteseaworthy.Theyarecomparativelylight,andtherefore,easytohandle.Jack: Butcardboardboxesarenotstrongenoughforseatransportation.Squeezingandcollisionmaytakeplaceiftheboxesmoveabout.Bill: Wedoensurethattheboxesarereinforcedwithsteelstraps.Jack: Well,Idontwanttotakeanychances.Bill: Jack,weusecardboardboxesextensivelyinourexportshipments,andIcanassureyouthatnocustomershavecomplainedaboutourpackingtodate.Jack: Inthatcase,Ithinkyouvepersuadedme.Butpleaseremembertowrapeachitemindividuallyandonlypack10itemstogether.Bill: Yes,welldoasyoutoldus.Packingissomethingwealwayspayalotofattentionto.Jack: Imgladtohearthat.Goodbye!Bill: Goodbye.Keepintouch!(To meet market demand, Jack is calling Bill to advance the time of shipment.)Jack: Hello,Bill.ThisisJackfromNova.Iamcallingtotalkaboutthetimeoftheshipment.Bill: Hi,Jack.Isthereaproblem?Wehavemadeitclearinthecontract.Jack: Yes.Butwevehadanumberofadvanceordersand,accordingtoourforecast,wemustbringforwardtheshipmentifwearetofulfillthoseordersbeforeChristmas.Bill: I am afraid thats not possible. Our manufacturers are fullycommittedatthemoment.Jack: Iknowtherewillbedifficulties.Ifourgoodscanarrive15daysbeforetheChristmasseason,oursalesmightincreaseby10%.Thenwecanplacealargerorderwithyounextyear.So,couldyoudoeverythingpossibletobringthetimeforwardtoearlyOctober?Bill: I thinkthebestwecandoistoshipthegoodsattheendofOctober.Jack: Well,theproblemisweneedtwoweekstoclearcustoms.Iwouldappreciateitifyoucouldmanagetoshipthegoodstwoorthreeweeksearlier.Bill: Asthisisourfirstcontract,IllcontactourmanufacturerandaskthemtotrytheirbestsothatwecanbringtheshipmentforwardtothemiddleofOctober.Wellkeepyouinformed.Jack: Thanks,Bill.Thatsverykindofyou.Watching1-Task2(Jack has found some damages in the consignment, so he calls Bill.)Jack: Hello,Bill.ThisisJack.Bill: Hello,Jack.Haveyoureceivedthegoods?Jack: Yes.Buttheproblemisquitealotofthegoodsaredamaged.Bill: Oh,Iamsorrytohearthat.Thegoodslefthereinperfectcondition.Wasitcausedbyroughhandling?Jack: Icanassureyouallthegoodswereunloadedproperly.Bill: Asyouagreedwiththepacking,IamafraidIcanthelp.Jack: Excuseme.Werequiredyouwrapeachitemindividuallyandpackno more than 10 items together. There were 15 items packed to acarton.Obviouslyourrequirementswerentmet.Bill: Doyouhaveanyideaofthequantityinvolved?Jack: Weestimatethatabout10%ofthegoodsaredamaged.Sowewouldlikeeitherreplacementoftheitemsora10%reductioninprice.Bill: Iadmitthatwewerepartiallyresponsibleforthedamage.Soletsmeethalfwayona5%reduction.IsthatOK?Jack: I am afraid we cant agree to that. We need the full cost ofdamages,otherwise,wecantmakeanyprofitfromthiscontract.Bill: Imsorrythatwedidntfollowyourrequirements,butourpackingdoesfollowstandardindustrypractice.Jack: Well,thatsclearlynotgoodenough.IthinkIneedtotalkwithMr.Andersonabouttheissueofcompensation.Watching2-Task1(Jack is having a meeting with Bruce about compensation.)Jack: Mr.Anderson,thedamagedgoodshavecausedustroubleaswellasalossoforders.Ithinkyourcompanyshouldcompensate.Bruce: Iamsorry,Mr.Black.Iapologizeforthedamages,butwedidfollowyourinstructionsinpacking.Jack: Well,werequiredyoupacknomorethan10itemstogether.Butinmostcartonstherewereactually15itemspackedtogether.Bruce: Wedidinformourforwarderofyourrequirements.Apparently,theydidntfollowtheinstructions.Jack: Sowearesupposedtotakethehitfortheirmistake.?Bruce: Weunderstandyoursituation,Mr.Black.Wewilldowhatwecantominimizeyourlosses.Jack: Ireallyappreciatethat!Asforthecompensation,wewouldlikeeitherreplacementofthosedamageditemsora10%reductioninprice.Bruce: Youknow,Mr.Black,thatmeanswewillmakenoprofitatall.Sincethisisthefirsttimewevedonebusiness,Illsayyestoshowourcommitmenttoalong-termpartnership.Wewillofferyoua10%reductioninprice.Jack: Thanksforunderstanding!Idontseeanyreasonwhyweshouldnotbuildalong-termpartnership.Bruce: Yes.Weneedtoforgetthepastandlooktothefuture.Watching2-Task2Thank Thank Thank Thank You !You !You !You !