吉林大学远程教育课件学学时：时：60旅游英语 (第十八讲)主讲人主讲人:栗冰怡栗冰怡11.FillintheBlanksA:Goodmorning!(1)（欢欢迎迎光光临临我我们们旅旅馆馆!)CanIhelpyou?B: Good morning! Im Li Hua fromShanghaiTravelService,(2)（旅旅游游团团的的导导游游）Wereserved six rooms forthreethedaybeforeyesterday.A: Just a minute, please. Ill check thereservation record. Yes, we have arecordofyourreservationhere.Itisforsixroomsforthree(3)（住住五五夜夜）,startingtoday. AndyourescheduledtocheckoutonSeptember28.Isthatright?B:Yes,thatsright.Fourroomsareformenand_(4)（剩下两间住女客）剩下两间住女客）.A:Wouldyouliketo_(5)(为为旅旅行行团团写登记表写登记表),please?B:Sure.Thankyou.1)Welcometoourhotel2)thetourguideofthegroup3)forfivenights4)theresttwoforwomen5)fillintheregistrationformsforthegroup22.Translate the following sentencesintoEnglish.1）我还是要阳面的吧。我还是要阳面的吧。2）您可以给我介绍别的宾馆吗？）您可以给我介绍别的宾馆吗？3）团体预订是否可以优惠？）团体预订是否可以优惠？4）这个价格包括哪些服务呢？）这个价格包括哪些服务呢？5）我想为我的朋友预订一个房间。）我想为我的朋友预订一个房间。6）我将检查我们的预订记录。）我将检查我们的预订记录。1)IthinkIlltakeonewithafrontviewthen.2) Would you recommend anotherhoteltome?3)Isthereaspecialrateforgroupreservation?4)Whatservicescomewiththat?5)Idliketoreservearoomformyfriend.6)Illcheckourreservationrecord.3Shangri-LaHotelManagementCompany HongKong-basedShangri-LaHotelisthelargestAsian-baseddeluxehotelgroupintheregionandregardedasoneoftheworldsfinesthotelmanagementcompanies.In1996Shangri-Lacelebrated25yearsofhospitableservicewhichhasearnedthegroupinternationalawardsandrecognitionfromprestigiousaward-issuingmagazines.Itbeganin1971withtheopeningoftheShangri-LaHotel,Singapore.Thehoteloccupies15acres,includingbeautifulgardens,andcomfortableguestrooms.OvertheyearsthecompanyhasgrownrapidlywithdeluxehotelsandresortsinAsiascapitalcities.Todaythereare30propertiesthroughoutAsia-Pacific.Bytheyear2,000Shangri-Laisforecasttohave50hotels.ThecompanyopenedShangri-La,ChangchunonAugust,11,1996.ItisthefirstfivestarhotelinJilinprovince,ItislocatedatthejunctionofChongqingRoadandXianRoadthefinancial,businessandentertainmentcenterofChangchuncity.Offeringtheguestsfirst-classserviceisthecompanyspermanentdestination.4Shangri-LaHotelManagementCompanyHongKong-basedShangri-LaHotelisthelargestAsian-baseddeluxehotelgroupintheregionandregardedasoneoftheworldsfinesthotelmanagementcompanies.In1996Shangri-Lacelebrated25yearsofhospitableservicewhichhasearnedthegroupinternationalawardsandrecognitionfromprestigiousaward-issuingmagazines.Itbeganin1971withtheopeningoftheShangri-LaHotel,Singapore.Thehoteloccupies15acres,includingbeautifulgardens,andcomfortableguestrooms.OvertheyearsthecompanyhasgrownrapidlywithdeluxehotelsandresortsinAsiascapitalcities.Todaythereare30propertiesthroughoutAsia-Pacific.Bytheyear2,000Shangri-Laisforecasttohave50hotels.ThecompanyopenedShangri-La,ChangchunonAugust,11,1996.ItisthefirstfivestarhotelinJilinprovince,ItislocatedatthejunctionofChongqingRoadandXianRoadthefinancial,businessandentertainmentcenterofChangchuncity.Offeringtheguestsfirst-classserviceisthecompanyspermanentdestination.regardas:认为是，被看作认为是，被看作internationalawardsandrecognitionfromprestigiousaward-issuingmagazines.:国国际奖项及一些报刊评奖活动的认可。际奖项及一些报刊评奖活动的认可。forecast:预测，预知预测，预知atthejunctionof:在在的交汇处的交汇处permanentdestination:永远的目标永远的目标5Shangri-LaHotelManagementCompanyHongKong-basedShangri-LaHotelisthelargestAsian-baseddeluxehotelgroupintheregionandregardedasoneoftheworldsfinesthotelmanagementcompanies.In1996Shangri-Lacelebrated25yearsofhospitableservicewhichhasearnedthegroupinternationalawardsandrecognitionfromprestigiousaward-issuingmagazines.Itbeganin1971withtheopeningoftheShangri-LaHotel,Singapore.Thehoteloccupies15acres,includingbeautifulgardens,andcomfortableguestrooms.OvertheyearsthecompanyhasgrownrapidlywithdeluxehotelsandresortsinAsiascapitalcities.Todaythereare30propertiesthroughoutAsia-Pacific.Bytheyear2,000Shangri-Laisforecasttohave50hotels.ThecompanyopenedShangri-La,ChangchunonAugust,11,1996.ItisthefirstfivestarhotelinJilinprovince,ItislocatedatthejunctionofChongqingRoadandXianRoadthefinancial,businessandentertainmentcenterofChangchuncity.Offeringtheguestsfirst-classserviceisthecompanyspermanentdestination.香格里拉酒店管理集团香格里拉酒店管理集团总总部部设设在在香香港港的的香香格格香香格格里里拉拉酒酒店店管管理理集集团团是是亚亚洲洲地地区区最最大大的的豪豪华华酒酒店店集集团团，且被视为世界最佳酒店管理集团之一。且被视为世界最佳酒店管理集团之一。一一九九九九六六年年，香香格格里里拉拉庆庆祝祝其其殷殷勤勤服服务务25载载，它它已已经经赢赢得得了了国国际际奖奖项项及及一一些些报报刊刊评奖活动的认可。评奖活动的认可。一一九九七七一一年年，第第一一家家香香格格里里拉拉酒酒店店在在新新加加坡坡开开业业，该该酒酒店店拥拥有有美美丽丽的的花花园园和和合合适适的的客客房房，占占地地十十五五英英亩亩。这这些些年年来来，随随着着该该集集团团在在亚亚洲洲首首都都城城市市的的酒酒店店和和渡渡假假村村的的迅迅猛猛发发展展，今今天天在在亚亚太太地地区区已已拥拥有有三三十十家家香香格格里里拉拉产产业业，到到2000年年，香香格格里里拉拉预预计将发展到五十家。计将发展到五十家。一一九九九九六六年年八八月月十十一一日日，该该集集团团在在长长春春的的香香格格里里拉拉酒酒店店开开业业。这这是是吉吉林林省省首首家家五五星星级级酒酒店店，它它位位于于长长春春的的金金融融、商商业业及及娱娱乐乐中中心心重重庆庆路路和和西西安安大大路路的的交交汇汇处处。向向客客人人提提供供一一流流的的服服务务是是该该集集团团始始终终追追求求的目标。的目标。6HotelHotelisatemporaryhomeforpeoplewhoaretraveling.Generallyspeaking,hotelscanbeclassifiedinto4categoriesaccordingtothevariationoftheirclientele.Thefirstisthecommercialhotel,whichprovidesaccommodationtopeoplewhomainlytravelonbusiness.Manycityhotelsanddiverselylocatedmotelsfallintothisgroup.Thesecondistheresorthotel,whichprovidesrecreationalfacilitiestotouristswhotravelforenjoyment.Thethirdistheconventionhotelwhichaimsitsserviceslargelyattheconventiontrade.Thefourthistheresidenthotel,whichcaterstopeoplewhodonotwanttokeephousethemselvesandrentaccommodationsonaseasonalbasisorevenpermanently.Nofirmdistinctionexistsbetweenthedifferentkindsofhotels.Onehotelmayofferallkindsofservicementionedabove.Asyoutravelabout,youwillhavetomakehotelreservation.Therearevariousservicestohelpyou.Governmenttouristofficeswilloftengiveyoulistsofhotelswiththeirpriceranges.Itshelpfultocollectsomeoftheselistsandbringthemwithyouonyourtrip.Atcertaintrainstations(mainlyinEurope),theymaintain“hoteldesks”wherepeopleatthedeskwillaskhowmuchyouwanttopayandwhatsectionofthecityyouprefer.7HotelSometimesyouwillarriveinacitythatdoesnthaveahotelinformationdesk(unfortunatelytheyarenotverynumerousinAmerica).Inthatcase,youmayhavetowalkaroundlookforahotelbyyourself.InAmerica,thetelephonedirectoryisuseful.Openthedirectorytothesectionofyellowpages.Lookunder“Hotels”,youwillfindallthehotelsinthecitylisted.Therearealsoadvertisementswhichsometimesindicatethelocationofthehotel(“nearthestation”,“neartheairport”,“downtownlocation”,etc.).Thislistwillprovideyouwithastartingpoint.Pickupthetelephoneandstartcalling.Ifthefirstcallisfull,sometimestheywillgiveyouinformationonanotherhotel.8HotelHotelisatemporaryhomeforpeoplewhoaretraveling.Generallyspeaking,hotelscanbeclassifiedinto4categoriesaccordingtothevariationoftheirclientele.Thefirstisthecommercialhotel,whichprovidesaccommodationtopeoplewhomainlytravelonbusiness.Manycityhotelsanddiverselylocatedmotelsfallintothisgroup.Thesecondistheresorthotel,whichprovidesrecreationalfacilitiestotouristswhotravelforenjoyment.Thethirdistheconventionhotelwhichaimsitsserviceslargelyattheconventiontrade.Thefourthistheresidenthotel,whichcaterstopeoplewhodonotwanttokeephousethemselvesandrentaccommodationsonaseasonalbasisorevenpermanently.Nofirmdistinctionexistsbetweenthedifferentkindsofhotels.Onehotelmayofferallkindsofservicementionedabove.beclassifiedinto4categoriesaccordingtothevariationoftheirclientele:旅馆根据顾客的不旅馆根据顾客的不同可划分为同可划分为4类。类。commercialhotel:商业旅馆商业旅馆Manycityhotelsanddiverselylocatedmotelsfallintothisgroup:许多城市旅馆和分布在各许多城市旅馆和分布在各处的汽车旅馆都属于这一类。处的汽车旅馆都属于这一类。conventionhotel:会议旅馆会议旅馆residenthotel:居住旅馆居住旅馆rentaccommodationsonaseasonalbasisorevenpermanently:按按季节甚至永久租房住的人季节甚至永久租房住的人的需要。的需要。9HotelAsyoutravelabout,youwillhavetomakehotelreservation.Therearevariousservicestohelpyou.Governmenttouristofficeswilloftengiveyoulistsofhotelswiththeirpriceranges.Itshelpfultocollectsomeoftheselistsandbringthemwithyouonyourtrip.Atcertaintrainstations(mainlyinEurope),theymaintain“hoteldesks”wherepeopleatthedeskwillaskhowmuchyouwanttopayandwhatsectionofthecityyouprefer.Governmenttouristofficeswilloftengiveyoulistsofhotelswiththeirpriceranges.政府旅游政府旅游部门通常会提供一些包括各个旅馆价格的目录部门通常会提供一些包括各个旅馆价格的目录theymaintain“hoteldesks”wherepeopleatthedeskwillaskhowmuchyouwanttopayandwhatsectionofthecityyouprefer.他们提供他们提供“旅旅馆馆问问讯讯处处”，您您可可以以在在那那儿儿询询问问你你所所愿愿支支付付价钱和所喜爱的位置的旅馆价钱和所喜爱的位置的旅馆10HotelSometimesyouwillarriveinacitythatdoesnthaveahotelinformationdesk(unfortunatelytheyarenotverynumerousinAmerica).Inthatcase,youmayhavetowalkaroundlookforahotelbyyourself.InAmerica,thetelephonedirectoryisuseful.Openthedirectorytothesectionofyellowpages.Lookunder“Hotels”,youwillfindallthehotelsinthecitylisted.Therearealsoadvertisementswhichsometimesindicatethelocationofthehotel(“nearthestation”,“neartheairport”,“downtownlocation”,etc.).Thislistwillprovideyouwithastartingpoint.Pickupthetelephoneandstartcalling.Ifthefirstcallisfull,sometimestheywillgiveyouinformationonanotherhotel.thetelephonedirectoryisuseful：电话号码簿电话号码簿是十分有用的。是十分有用的。Openthedirectorytothesectionofyellowpages.打开号码簿，翻到黄页。打开号码簿，翻到黄页。Therearealsoadvertisementswhichsometimesindicatethelocationofthehotel有时还会有一有时还会有一些说明旅馆位置的广告词。些说明旅馆位置的广告词。astartingpoint：一个起点一个起点firstcallisfull：打电话的第一个旅馆已客满打电话的第一个旅馆已客满11HotelHotelisatemporaryhomeforpeoplewhoaretraveling.Generallyspeaking,hotelscanbeclassifiedinto4categoriesaccordingtothevariationoftheirclientele.Thefirstisthecommercialhotel,whichprovidesaccommodationtopeoplewhomainlytravelonbusiness.Manycityhotelsanddiverselylocatedmotelsfallintothisgroup.Thesecondistheresorthotel,whichprovidesrecreationalfacilitiestotouristswhotravelforenjoyment.Thethirdistheconventionhotelwhichaimsitsserviceslargelyattheconventiontrade.Thefourthistheresidenthotel,whichcaterstopeoplewhodonotwanttokeephousethemselvesandrentaccommodationsonaseasonalbasisorevenpermanently.Nofirmdistinctionexistsbetweenthedifferentkindsofhotels.Onehotelmayofferallkindsofservicementionedabove.Asyoutravelabout,youwillhavetomakehotelreservation.Therearevariousservicestohelpyou.Governmenttouristofficeswilloftengiveyoulistsofhotelswiththeirpriceranges.Itshelpfultocollectsomeoftheselistsandbringthemwithyouonyourtrip.Atcertaintrainstations(mainlyinEurope),theymaintain“hoteldesks”wherepeopleatthedeskwillaskhowmuchyouwanttopayandwhatsectionofthecityyouprefer.12HotelSometimesyouwillarriveinacitythatdoesnthaveahotelinformationdesk(unfortunatelytheyarenotverynumerousinAmerica).Inthatcase,youmayhavetowalkaroundlookforahotelbyyourself.InAmerica,thetelephonedirectoryisuseful.Openthedirectorytothesectionofyellowpages.Lookunder“Hotels”,youwillfindallthehotelsinthecitylisted.Therearealsoadvertisementswhichsometimesindicatethelocationofthehotel(“nearthestation”,“neartheairport”,“downtownlocation”,etc.).Thislistwillprovideyouwithastartingpoint.Pickupthetelephoneandstartcalling.Ifthefirstcallisfull,sometimestheywillgiveyouinformationonanotherhotel.131)Whatsthefunctionofcommercialhotel?Itprovidesaccommodationtopeoplewhomainlytravelonbusiness.Manycityhotelsanddiverselylocatedmotelsfallintothisgroup.142)Whatsthefunctionofresorthotel?Itprovidesrecreationalfacilitiestotouristswhotravelforenjoyment.153)Whatsthefunctionofconventionalhotel?Itsservicesarelargelyattheconventiontrade.164)Whatsthefunctionofresidenthotel?Itcaterstopeoplewhodonotwanttokeephousethemselvesandrentaccommodationsonaseasonalbasisorevenpermanently.175)Howmanywaysdoyouknowtomakehotelreservation?1.collectsomelistsofhotelswiththeirpricerangeswhichareofferedbyGovernmenttouristoffices.2.Atcertaintrainstations(mainlyinEurope),theymaintain“hotel desks” where you will ask howmuchyouwanttopayandwhatsectionofthecityyouprefer.3. Look up the telephone directory. Open thedirectory to the section of yellow pages. Lookunder“Hotels”,youwillfindallthehotelsinthecitylisted.186)Whatisyellowpages?Itisoneofthecolumnsonthetelephonebookandprovidessomeusefulinformation.1920