Unit Overview By studying this unit, you are expected to: learn about the key factors that lead to productive business meetings; understand a business meeting invitation letter; know about the preparation work of business meetings and discuss some work in detail; write minutes at business meetings.Unit 5 Business MeetingUnit 5 Business MeetingUnit 5 Business MeetingTask 2Task 1Unit 5 Business MeetingTask 1 Look at the picture on Page 71. Tick the people and things you can find. 1. laptop 2. presenter 3. marker 4. minutes 5. written material 6. whiteboard 7. participant(s) 8. chairpersonUnit 5 Business MeetingTask 2 The following are five types of meeting rooms. Discuss with your classmates the special function of each type.A. This kind of meeting room is chosen when the speaker needs to use a projector and a laptop, and the participants need to have discussion in groups.B. This kind of meeting room is commonly used to hold international or nation-wide meetings where high-level political or economic heads gather to discuss important issues. C. This is a meeting room with online conferencing equipment, which enables companies to keep in touch with employees, business contacts or clients in other places without spending too much time or money on traveling.D. This type of meeting room can only hold a few people. It is used for the routine meetings of small departments or project teams.E. This kind of meeting room is suitable for formal lectures. Rows of conference tables with chairs facing the stage in the front provide writing space for each attendee.Starting PointTextUnderstanding the TextActivity 1Dealing with LanguageFocusing On GrammarSettingActivity 2Unit 5 Business MeetingUnit 5 Business MeetingSetting: Nova Cosmetics is planning to hold a meeting concerning its China market sales. The organization group should be clear about the key factors to ensure the meetings success.Unit 5 Business MeetingStarting PointTask 1 Work in pairs. Here are some characteristics of successful business meetings. First rank them in the order of importance. Then compare your list with your partners and explain why you rank them in this way. A well-designed agenda Clear objectives which are known to everyone Respect for the time planning A good chair who ensures everything under control Well-prepared written materialsUnit 5 Business MeetingHow to Hold Productive Business Meetings Business meetings are one of the most important ways for participants to communicate within a team or organization. Communication is usually essential if work is to be done effectively. It allows for the exchange of ideas and information, for the agreement and setting of goals, and enables plans to be developed in order that work is not duplicated, missed or done inefficiently. So, how can you hold fruitful and successful business meetings? Unit 5 Business MeetingBefore a meeting, you should: Be prepared. Meetings are work, just as in any other work activity. Therefore, the more preparation you have done, the better the results you can expect. Set an agenda. A list of the topics to be covered during the course of a meeting can play a critical role in its success. It shows participants what they need to prepare for and what the goals of the meeting are. Unit 5 Business MeetingDuring a meeting, you should: Remember time keeping. In these days of faster and more flexible business practices, everyone always has plenty of work on their to-do list. Often employees are reluctant to take time out to attend a meeting because they feel it will be a waste of time. However, if the meeting starts and ends on time and covers the items on the agenda, people will feel the meeting is an effective use of time. Maintain focus. Meetings can easily go off track and end up without achieving any goals. Both the chairperson and the participants must actively work to keep meetings focused on the agenda. It is the job of the chairperson to ensure that a meeting does not drift off track, but all attendees also have responsibility to stick to the point when they are speaking.Unit 5 Business MeetingAfter the meeting, you should: Take minutes. The minutes taker should write up the minutes and circulate them to all participants. Participants should read the minutes carefully so that they will be able to affirm or correct what has been recorded and take actions accordingly before the next meeting. Unit 5 Business MeetingUnderstanding the TextTask 2 Complete the passage that summarizes the text. To hold successful business meetings, a few things should be taken care of. Before a meeting, 1. can ensure the better results. And the organizer can show the participants the list of topics to be covered by 2. _. During a meeting, usually two things may largely affect the meeting process. Firstly, the participants wont feel the meeting is a waste of time if they have good 3. _. Secondly, everyone should 4. _ by sticking to the point. After a meeting, the 5. _should be circulated to all the participants for affirmation. being preparedsetting an agendatime keepingmaintain focus minutesUnit 5 Business MeetingTask 3 Answer the questions with the information you find in the text.1. Whats the text about? It is about the tips on how to hold successful business meetings.2. Why are meetings like any other work activity? Meetings are like other work activities because the more preparation you have done, the better results you can expect. 3. What does agenda mean? It means “a list of the topics to be covered during the course of a meeting”.4. What needs to be done to keep meetings focused? The chairperson needs to ensure that a meeting does not drift off track, and all attendees should make their speeches sticking to the point.5. Whats the function of meeting minutes? By reading the minutes, attendees will be able to affirm or correct what has been recorded and take actions accordingly.Understanding the TextUnit 5 Business Meeting1 In order to prepare for the China market sales meeting, the Nova Cosmetics employees are being trained in how to hold effective business meetings. Work in pairs. One gives suggestions based on what you have just learnt, and the other makes corrections if you dont agree. Unit 5 Business Meeting Dealing with LanguageTask 4 Find words or phrases in the text which match the following meanings.1. the act of giving or taking one thing in return for another2. to talk about other business not listed on the agenda3.to spread information, thoughts or feeling so that it is satisfactorily received or understood4. aim, target5. not in a productive manner6. to pass something from person to person or place to place7. to start doing something 8. using the time without any wasteexchange go/drift off track communicate goal inefficiently circulate take action effective use of time Dealing with LanguageTask 4 Find words or phrases in the text which match the following meanings. Dealing with LanguageUnit 5 Business MeetingTask 5 Complete the conversation with the correct form of the words and phrases in Task 4. Dealing with LanguageA: Did you see the notice that is being 1. _ in the office?B: Do you mean the one about the meeting tomorrow? Yeah, I saw it. A: Im still not sure of what the meeting is about.B: Um were supposed to brainstorm ideas for better sales strategies.A: Again? I hate those meetings! Poor sales analysis, ineffective 2. _ of ideas and discussions. everybody talks, shouts, complains and some 3. _. It lasts forever! Do you remember a single meeting that has reached its 4. _? Its so 5. _that I feel its just a waste of time.A: At least people are 6. _, and we did put together some useful proposals last season. B: So what? Beautiful plans but nobody 7. _!A: Come on, Jack, you should be positive! After all, our powerful new head will chair the meeting tomorrow. I believe that it will be a(n) 8. _ .circulated exchange go/drift off track goal(s)inefficient communicating takes action effective use of timeUnit 5 Business MeetingTask 6 Translate the sentences. Key words and phrases are in brackets. Dealing with Language1.It is critical for the success of a meeting that the organizers and the key leaders set clear and realistic goals. (关键的，目标) 会议组织者和主要领导应设定清晰而切实可行的目标，这对于会议的成功至关重要。会议组织者和主要领导应设定清晰而切实可行的目标，这对于会议的成功至关重要。2.Nowadays secretaries usually circulate the minutes of meetings and reports via e- mail . ( 传阅，会议记录) 如今秘书一般都使用电子邮件传阅会议记录和报告。如今秘书一般都使用电子邮件传阅会议记录和报告。3.The job of the security personnel is ensuring that consumers are safe when the are in the bar. (安保人员，职责，保证) 保安人员的职责是保证客人在酒吧场所内的人身安全。保安人员的职责是保证客人在酒吧场所内的人身安全。4.现在我们该把注意力集中到议事日程中的主要项目上来了。(focus, agenda) Now it is time we focused on the major points of the agenda.5.我们应紧扣主要问题。请不要跑题谈论私事。（stick to, drift off track） Lets stick to the main problem. Please dont drift off track and talk about personal matters. Unit 5 Business MeetingFocusing on GrammarMore ExamplesThe more you learn, the more you will earn. The more you know, the more you will realize how little you know.The more air there is inside the tyre, the greater pressure there is in it.The more learned a man is, the more modest he usually is.The more she flatters me, the less I like her.The smaller the house is, the less will it cost us to heat. Unit 5 Business MeetingFocusing on GrammarTask 7 Rewrite the sentences by using “the more., the more.” structure.1.Read more books, and you will get more knowledge. The more books you read, the more knowledge you will get.2.If there is a greater population in a locality, there will be a greater need for water, transportation and disposal of refuse. The greater the population there is in a locality, the greater the need there will be for water, transportation and disposal of refuse. 3.Paul gets better and better at diving after he practices more. The more Paul practices diving, the better he gets at it.4.It will be less likely that he is able to answer the questions when they get more difficult. The more difficult the questions get, the less likely he is able to answer them.5.My life became more and more peaceful as I moved further and further away from the city center. The farther away from the city center I moved, the more peaceful my life became.Unit 5 Business MeetingFocusing on GrammarMore ExamplesIt is easier said than done. It is no use daydreaming without working hard. It is bad drinking at midnight. It is impossible to cover all knowledge. It is better to die with honor than live in infamy. (宁为玉碎，不为瓦全。)Unit 5 Business MeetingFocusing on GrammarTask 8 Do the match work to form complete sentences. Translate them into Chinese then. 1.上山容易下山难上山容易下山难2. 覆水难收覆水难收3. 众口难调众口难调4. 授人以鱼不如授人以渔授人以鱼不如授人以渔5. 浑水好摸鱼浑水好摸鱼Unit 5 Business MeetingTask 9 Rewrite the sentences by using “it” as the formal subject.Focusing on Grammar1.To finish the task in such a short time is impossible. Its impossible to finish the task in such a short time.2.To have a break for a year after graduation from high school is quite common these days for young people in many countries. It is quite common these days for young people in many countries to have a break for a year after graduation from high school.3.The Project Manager emphasizes that maintaining effective communication is critical for her team. The Project Manager emphasizes that it is critical for her team to maintain effective communication.4.Jane, the founder of our organization, cannot manage to attend the annual meeting. It is really a pity! It is really a pity that Jane, the founder of our organization, cannot manage to attend the annual meeting.5.Making cold calls could be very embarrassing and inefficient. It could be very embarrassing and ineffi cient making cold calls.Unit 5 Business Meeting2 To ensure meetings run as scheduled, interruption control is necessary for the chairperson. Discuss in groups and find the best way to handle interruption. You may want to discuss from the following aspects: Task 3Task 4Task 5TextTask 2Task 1 Setting Activity 3Activity 4Unit 5 Business MeetingUnit 5 Business MeetingTask 1 Work in pairs. Discuss what should be included in a business meeting invitation letter or e-mail? List the key items. name of the meeting purpose or topic of the meeting time, place and participants of the meeting registration necessary material prepared for the meetingUnit 5 Business MeetingSetting: David Wang, the organizer of Nova Cosmetics China market sales meeting, sent out an invitation e-mail to William Thoreau. Unit 5 Business Meeting An Invitation E-mailFrom: david_wangnovacosmetics. comTo: william_thoreaunovacosmetics. com Sent: April 20, 2014, 4:53 pmSubject: InvitationNova Cosmetics China Market Sales MeetingDear Mr. Thoreau, We are happy to invite you to our China Market Sales Meeting to be held next month in Guangzhou, May 22, 2014. Please find attached the program giving details. This includes the schedule of the planned events, dress code, location, and Nova Cosmetics Reception Desk phone numbers. Unit 5 Business Meeting You will also find enclosed copies of the electronic business cards of all the attendees. Agreement has been given for these to be circulated on the strict understanding that they are only used for one-to-one communication and will not be used for mass communication or for any other purpose. If you need a pick-up service, please look for members of our staff holding signs with the Nova Cosmetics logo at the airport. They will arrange a taxi or a car to take you to the White Swan Hotel. Unit 5 Business Meeting Upon arrival at the hotel, please check in at the Reception Desk. Our staff will be happy to help you register and assist you with any questions. We are sure the meeting in Guangzhou will be productive and will generate a lot of new business for you and our group. We look forward to seeing you next month and wish you a wonderful trip to China. Best regards, David Wang General Manager, Nova Cosmetics GuangzhouRSVP “Reply, if you please.” It is the acronym of the French sentence “Rpondez sil vous plat.”Unit 5 Business MeetingTask 2 Having received the invitation letter, William Thoreau starts to prepare for the meeting. The following are some notes that William has made for himself. Complete the notes with the information you find in the text. May 21, 2014 programelectronic business cardsWhite Swan Hotel Pick-up serviceUnit 5 Business MeetingTask 3 Match the underlined parts of the sentences with their definitions. This includes the 1. schedule of the planned events, You will also find 2. enclosed copies of the electronic business cards of all the 3. attendees . If you need a 4. pick-up service, please look for members of our staff please 5. check in at the Reception Desk. and will 6. generate a lot of new businessDefinitionsa. people who are present at a meeting, gathering, ceremony, etc. b.a plan for performing work or achieving an objective, specifying the order and time for each partc.the work that includes receiving visitors or guests at the airport or station and then arrange transportation to bring them to the hotel d. to bring into being or give rise to something e. to be inserted into the same envelope or package, or attached to a letter or e-mail f . to register as a guest at a hotel, as a passenger at an airport or as an attendee at a meetingbeacfdUnit 5 Business MeetingTask 4 Complete the passage with the correct form of the words and phrases in Task 3. We are going to hold the China Market Sales Meeting on May 22 with 1. invited from all parts of China. Invitation e-mails have been delivered with details and 2. of the meeting, and also, 3. are copies of the electronic business cards of all the attendees. We provide a(n) 4. at the airport and on arrival, participants are expected to 5. at the Nova Cosmetics Reception Desk. We sincerely hope that our meeting this year will 6. a great number of new business and end up a productive one. attendees schedule enclosed pick-up service check in generate Unit 5 Business MeetingTask 5 Translate the sentences. Key words and phrases are in brackets.1.Agreement has been given for these to be circulated on the strict understanding that they are only used for one-to-one communication and will not be used for mass communication or for any other purpose. (单独沟通，挪作他用) 各方一致同意，参会人员的电子名片仅供单独沟通之用，不得对外传播或挪作他用。各方一致同意，参会人员的电子名片仅供单独沟通之用，不得对外传播或挪作他用。2.Our staff will be happy to help you register and assist you with any questions. (登记，协助) 我们的工作人员将会帮您登记，并协助您解决其他任何问题。我们的工作人员将会帮您登记，并协助您解决其他任何问题。3.您能在日程计划中把我们的会面安排在下星期二的下午吗？ (schedule, arrange) Could you arrange our meeting on next Tuesday afternoon in your schedule? 4.随信附上5,000元的支票一张。 (enclose) Enclosed is a check for 5,000 yuan.5.2014年的这场年会引发了一场非常热烈的争论。 (annual meeting, generate) The 2014 Annual Meeting has generated a heated discussion. Unit 5 Business Meeting3 An appropriate opening and ending are of particular importance in forwarding invitation e-mails or letters. The following are some openings and endings of invitation e-mails and letters. Can you add more?Unit 5 Business Meeting4 The following are the name cards of William Thoreau and David Wang. Work in pairs. Role-play a conversation between William Thoreau and David Wang as they first meet. William Thoreau Global Sales & Marketing Director 8th Floor, Room C8212Nova Building, Hankow Road, Tsim Sha Sui, Hong Kong, ChinaTel: (852) 2100*Fax: (852) 2100*Mobile: (852) 6688*E-mail: william_thoreaunovacosmetics.comNova Cosmetics Nova Cosmetics Guangzhou David Wang General ManagerC-2 Building, Linhe West Road, Guangzhou, ChinaTel: (020) 8518*Fax: (020) 8518*Mobile: 1358871*E-mail: david_wangnovacosmetics.comUnit 5 Business MeetingSetting: After sending out the invitation e-mail, David Wang comes to talk to Helen, his secretary, about the preparation work for China Market Sales Meeting. Task 1 Listen to the conversation. Complete the memo according to what you hear. 7at 3 pm SoutheastDavidfall in salesUnit 5 Business MeetingTask 2 Listen to the conversation. Decide whether the statements are true (T) or false (F) according to what you hear. T T T T T F FWork in pairs. Find the mistakes in the false statements and correct them.Unit 5 Business MeetingSetting: Helen is also responsible for taking the meeting minutes. Here are a few tips for her to follow. Task 3 Listen to the tips for taking minutes at meetings. Choose the answer to each question according to what you hear. ABAUnit 5 Business MeetingTask 3 Listen to the tips for taking minutes at meetings. Choose the answer to each question according to what you hear. DCUnit 5 Business Meeting5 Do you think there are other tips for taking minutes at meetings? Discuss with your partner. Before the meeting, if necessary, prepare some devices for recording. Make sure that the laptop or any other computer devices are provided with substantial power. After the meeting, when you are working on the minutes, do ask people concerned for clarification if there is anything unclear.Unit 5 Business MeetingSetting: China Market Sales Meeting is about to start soon. It will have 56 attendees, with 9 VIPs and 3 keynote speakers. Now the preparatory tasks are being reviewed to ensure its smooth implementation.Task 1 Form a group of 6 or 8, and choose one student as the chairman. telephone number of guests, weather, any delay or cancel of the flight, customs procedure, welcome flowers money exchange, any special requirements of rooms culture difference, personal preference, position of the guest beverage supply, decorations like flowers,posters and balloons any taboos because of religious belief, personal preferences, any other guests or companionsTask 2 Discuss the preparatory tasks that should be dealt with. Some of the tasks are already given in detail for your reference. 1.Pick-up service: VIP list, VIP plates, cars, 2.Reception: attendee list, hotel check-in, 2.Souvenir: number, unit price, storage and distribution, 4.Conference room: availability of projectors and microphones, seat arrangement, storage and distribution of print materials, 5.Dining: menu, dining hall location, special needs of attendees, Unit 5 Business MeetingTask 3 During the discussion, note down your decisions in the following table. Unit 5 Business MeetingTask 1 Work in pairs. Discuss the following questions. 1. What sort of information should be included in business meeting minutes? name or purpose of the meeting name of the organization meeting location time of the meeting names and titles of the participants names and titles of the absentees subjects covered and notes on discussion decisions made and actions to be taken before the next meeting name and title of the minutes keeper2. What do you think are the characteristics of meeting minutes? 1) be ranked in a clear order; 2) be concise; 3) cover all the key points mentioned during the meeting.Unit 5 Business MeetingTask 2 The following is a format for business minutes. Fill in it based on your meeting in Communication Project.Minutes Date: _Present:_Apologies for absence: _Topics discussed and decisions made:1. Pick-up Service_2. Reception_3. Souvenir_4. Conference Room_5. Dining_ Respectfully submitted, _Unit 5 Business MeetingMeeting Etiquette Be punctual and dress appropriately. Turn off your cell phones, or transfer it to the mute. Follow the seating pattern. If you are unsure, ask. Listen when others are talking. Dont interrupt. Hold questions and comments until the end of the meeting or other specified time.Unit 5 Business MeetingUnit 5 Business Meeting David: Morning, Helen. Helen: Good morning, David. David: Helen, have you finished the notice about the meeting? Helen: Yes, sir. David: Good. Could you give me the main points, please? Helen: Sure. The meeting will be held at 3 pm on May 22, in Conference Room 7. David: Who will be the chair? Helen: Roy Yang. David: Ah, good. Roy is very effective: No loose ends and always runs to time. That meeting will be in a safe pair of hands! Helen: Yes. David: Whats on the agenda, then? Helen: The first point is to figure out the reasons for the fall in sales of our skincare products in Southeast China. David: I see. Tell Jackson to prepare a copy of the sales figures and send it to me and the Board of Directors beforehand, please. Helen: Yes. Ive already arranged that. It will be on your desk tomorrow morning. David: Good. Thank you. Helen: Then, secondly, we will discuss and determine measures to deal with the problem. David: OK. But do remember to include Gary Huang and Maria at the meeting. Helen: Yes, certainly. David: I think youd better notify Roy Yang of the information, as he is the chairperson. If there are any problems, he can come to me direct. Helen: OK. Task 1Unit 5 Business MeetingTask 2 David: Good afternoon, Helen, have you notified Eason of what he needs to do: to prepare a list of the guests who will attend the meeting and have it sent to the attendees beforehand? Helen: Yes, I told him yesterday. David: Excellent. Helen: Now were planning the arrangements at the hotel. David: I see, and do remember to ask Gary to look after William Thoreau. As you know, Mr. Thoreau is the Global Sales and Marketing Director from the headquarters, we should do our best to make his stay in Guangzhou comfortable. Helen: OK, Ill talk to Gary about that. David: By the way, the meeting will need to finish by 5 oclock sharp because I have a dinner appointment with Mr. Jefferson. Helen: OK, Ill make that clear in the notice. David: And, yes, add two more items for discussion: the advertising budget and our publicity campaign for the new product. Helen: OK. Ive got it. David: All right. Thats it. Thank you very much, Helen. Youre very helpful, as always. Helen: Its my job and my pleasure, David. David: Bye. Helen: Goodbye.Unit 5 Business Meeting The minutes serve as a record of the discussion in a meeting. They should show the place and time of the meeting and the people who attend it. Any decisions made during the meeting and the names of people responsible for any action should also be recorded. It should be remembered that in the eyes of courts, the minutes of meetings are legal documents.The following tips can help make writing the minutes easier. First, format your minutes to follow the agenda. Most businesses have a specific format in which they like the minutes to appear. This will make taking the minutes much easier. Second, be concise. Only record specific decisions, key agreements and actions. Not every word that is said should berecorded. Third, be prepared to ask for clarification during the meeting if you have not followed clearly. Finally, type up the minutes from your notes immediately after the meeting while your memory is still fresh.Task 3Unit 5 Business Meeting The minutes serve as a record of the discussion in a meeting. They should show the place and time of the meeting and the people who attend it. Any decisions made during the meeting and the names of people responsible for any action should also be recorded. It should be remembered that in the eyes of courts, the minutes of meetings are legal documents.The following tips can help make writing the minutes easier. First, format your minutes to follow the agenda. Most businesses have a specific format in which they like the minutes to appear. This will make taking the minutes much easier. Second, be concise. Only record specific decisions, key agreements and actions. Not every word that is said should berecorded. Third, be prepared to ask for clarification during the meeting if you have not followed clearly. Finally, type up the minutes from your notes immediately after the meeting while your memory is still fresh.Task 3Unit 5 Business Meeting 如何组织具有成效的商务会议 商务会议是团队或组织成员进行沟通最重要的方式之一。要想提高工作效率，沟通相当重要。沟通可以促进思想和信息的交流，有助于各方达成一致、设定目标，沟通也有助于计划的制定，从而避免工作的重复、遗漏或效率低下。那么，如何组织具有成效的商务会议呢？Unit 5 Business Meeting会议前，你应当：会议前，你应当： 准备充分。和任何其他工作活动一样，会议也是工作 的一种。因此，你准备得越充分，就能取得越好的结 果。 制定日程。会议议题列表是会议成功的重要因素。议 题列表告知与会者需要准备哪些东西以及会议的目的 是什么。Unit 5 Business Meeting会议中，你应当：会议中，你应当： 注意时间的把控。当今商务活动节奏加快，变数增加， 每个人的“待办事项清单”都排得满满当当。员工通常不 愿意抽出时间去参加会议，因为他们觉得那是在浪费时 间。但是，如果会议能准点开始，按时结束，并且涵盖 所有日程项目，人们则会觉得会议有效地利用了时间。 紧扣主题。会议很容易跑题，到最后什么目的都没达成 就结束了。无论是主持人还是参会者都应该积极努力使 会议围绕议程展开。确保会议不要偏离主题是主持人的 职责，但所有参会者同样有责任做到紧扣主题发言。Unit 5 Business Meeting会议结束后，你应当：会议结束后，你应当： 撰写会议记录。会议记录员应该撰写会议记录，并 发所有参会者传阅。参会者需仔细阅读会议记录， 以便确认或者纠正记录的内容，并在下次会议前付 诸行动。Unit 5 Business Meeting exchange v. 交换；交易 e.g. Gifts exchanged between friends need not be too expensive. Every morning they exchanged polite hellos. Unit 5 Business Meeting set v. 决定；确立 e.g. The government has set a tight budget for next years government spending. Our professor has set the deadline of submitting the term paper on December 12th. Unit 5 Business Meeting duplicate v. 复制 e.g. Please duplicate this file and make sure everyone has a copy. Documents with this kind of watermark are difficult to duplicate.Unit 5 Business Meeting inefficiently adv. 无效率地；无效果地 e.g. Energy prices have been kept low, so energy is used inefficiently. You can spend incredible effort inefficiently and gain nothing. Or, you can spend modest efforts efficiently and be rewarded.Unit 5 Business Meeting cover v. 包括：涉及 e.g. Her speech delivered in Harvard covered her childhood and her youth. After he retired, he moved to the countryside and bought a farm covering more than 200 acres. Unit 5 Business Meeting critical adj. 很重要的；关键的 e.g. Mandela saw sport as a critical area in cooperation and reconciliation. Setting priorities is of critical importance to the success of the entire program.Unit 5 Business Meeting reluctant adj. 不情愿的；勉强的 e.g. Nancy made a reluctant decision to lend her house to a friend. The girl receptionist was reluctant to give any information concerning the customer.Unit 5 Business Meeting maintain v. 维持；保持 e.g. The two women maintained good relations after their respective marriages. He maintained his innocence from the very beginning to the end. maintenance n. 保持，维持；维修，养护 e.g. The maintenance of traditions is of great importance. The maintenance of such a big house like Downton Abbey could be quite costly.Unit 5 Business Meeting circulate v. 发送（货物、信息等）；（使）流通 e.g. People who circulate false news are to be blamed. Please circulate these posters among our staff. circulation n. 血液循环；发行量 e.g. Alcohol stimulates the circulation of blood. She became pretty rich for she owned a fashion magazine with a large circulation. Unit 5 Business Meeting affirm v. 确认；证实 e.g. The General affirmed his loyalty to his country in public. The rumors of the terrorist attack were finally affirmed by the officials.Unit 5 Business Meeting accordingly adv. 相应地 e.g. We have a different background, a different history. Accordingly, we have the right to different futures. It is a difficult job and they should be paid accordingly.Unit 5 Business Meeting in order that 为了；目的在于 e.g. Go early in order that you may get a good seat. They flew there in order that they might be in time to attend the opening ceremony.Unit 5 Business Meeting play a(n) role of 扮演的角色；起的作用 e.g. Costner only plays a minor role in the movie. The Red Cross played a major role in the countrys rehabilitation. Unit 5 Business Meeting plenty of 大量 e.g. Taking plenty of exercise can be of great benefit. Are there plenty of fresh fruits and vegetables in your diet?Unit 5 Business Meeting drift/go off track 跑题；离题 e.g. The meeting began quite well, yet soon after, the participants started to go off track. Everything seemed to drift off track soon after he raised this critical question.Unit 5 Business Meeting stick to the point 跑题 e.g. Well never finish this meeting if people dont stick to the point. We havent got much time, so please stick to the point. Unit 5 Business Meeting take action 采取行动 e.g. We have to take action to stop them from cutting trees. The public hopes the government will take action to boost the economy.Unit 5 Business Meeting 电子邀请函发件人：david_wangnovacosmetics.com收件人：william_thoreaunovacosmetics.com发送日期：2014年4月20日，下午4:53 主题：邀请函诚邀参加Nova化妆品中国市场营销会议亲爱的索罗先生： 很高兴能邀请您参加我公司于2014年5月22日在广州举行的中国市场营销会议。 请查收随函附件中的详细会议安排，包括会议日程、着装要求、会议地点以及我公司接待处联系电话。Unit 5 Business Meeting 附件中还包括所有参会人员的电子名片。各方已达成一致，电子名片仅供单独沟通之用，不得对外传播或挪作他用。 如果您需要接机服务，请与我公司驻机场的工作人员联系。他们会持带有N o v a 公司标志的标牌在机场等候，并安排出租车或专车把您送往白天鹅宾馆。Unit 5 Business Meeting 到达酒店后，请您在接待处报到。我们的工作人员将帮您登记并协助您解决任何问题。 我们相信此次在广州的会议将会非常富有成效，为双方带来新的业务。 期待下个月的会面，并预祝您的中国之行愉快顺利。顺颂商祺。 大卫王 Nova化妆品广州公司总经理敬请赐复。Unit 5 Business Meeting cosmetic n. 常用复数 化妆品；美容剂e.g. I bought some cosmetics to make myself more beautiful. Unit 5 Business Meeting attach v. 使附属；使成为一部分 e.g. To make the declaration clearer, they finally attached several riders（附加条款，附件）to the document. be attached to sb/sth 喜欢（依恋）某人/某物 e.g. She was deeply attached to her family. attachment n. 附加装置；喜欢，爱慕 e.g. The attachments of the toy bicycle are sent within the same package. He has a strong attachment to his hometown.Unit 5 Business Meeting program n. 活动方案；活动安排 e.g. Square dancing is on tonights program at the rec center. The orchestra programs very little music by living composers. Unit 5 Business Meeting schedule n. 日程安排表 e.g. Her boss speaks highly of her because she could always finish the work on schedule. To ensure that the meetings run according to the schedule, we need to stick to our agenda.Unit 5 Business Meeting enclose v. 随信附上；把装入信封 e.g. I have enclosed a check for 100 dollars. With a hope to make friends with her, he enclosed his picture in the letter. Unit 5 Business Meeting electronic adj. 电子的；电子期间的 e.g. Since its release two years ago, Electronic Arts has racked up worldwide sales of nearly 20 million for The Sims and its expansion packs. Electronic retailing has predictably become known as etailing.Unit 5 Business Meeting attendee n. 参与者；参会者e.g. Only one-half of the attendees could fit into the large hall at any one time.Unit 5 Business Meeting mass adj. 涉及许多人的 e.g. The existence of mass media has made it really easy for ideas and information to spread and circulate. Weapons of mass destruction were strictly prohibited by the UN.Unit 5 Business Meeting register v. 登记；注册 e.g. It seems that youve stayed here for a week. Why didnt you register earlier? There are 3,000 registered voters in this community. registration n. 登记，注册 e.g. How much do you charge for the registration card? She paid a registration fee to ensure that the mail can reach him. Unit 5 Business Meeting generate v. 产生；造成 e.g. This phenomenon generated a heated discussion among college students. Through this kind of device, the water can easily generate electric power. Unit 5 Business Meeting dress code 着装规范 e.g. There is a strict dress code: no trainers or jeans. More schools are starting strict dress codes. Unit 5 Business Meeting Reception Desk 前台；接待处 e.g. The girl at the reception desk was not very forthcoming. Would you please give the key to the reception desk when you go out?Unit 5 Business Meeting pick-up service 接车服务 e.g. We offer a free24 hours pick-up service from vets or home. Do you need Airport Pick-up service? Unit 5 Business Meeting check in 登记入住 e.g. Please check in at the hotel and wait for my call. My mother has taught me to check in at the check-in counter.