Faredeal Travel Agency Faredeal Travel Agency is now one of the largest travel agencies in the city,the financial centre of London.In a few months time it plans to open branch offices in Birmingham and Edinburgh.第1页/共19页第一页，共20页。The Requirement Their objective is to provide an outstanding travel service to the City of London. Their strategy is to rapidly expand our corporate business and to steadily develop our Travel Shop. Their main asset is our employees.They aim to provide others with secure, interesting and well-paid work, in a pleasant working environment.第2页/共19页第二页，共20页。The First Meeting第3页/共19页第三页，共20页。 Director Director Claudia Ortega Manuel Ortega General Manager Marketing Manager Alan Robinson Daria Bressan Sales Manager Corporate Business Manager Manager Office Manager Supervisor Christos Vasiliki Travel shop Accounts Sonia Hunt Data processing Marta Torres Felix Lundqvist Peter Martin Sales staff Accounts staff Administration Data processing Sales staff staff staffManagement Structure第4页/共19页第四页，共20页。Staff Alternation:1.Manuel is often away on business trip. 2.Alan Robinson complaints also of having no contact with Manuel Ortega. 3.Christos Vasiliki wants better commmmunication with Manuel Ortega. 4.Daria Bressan reports to Manuel Ortega. However,most of her work is with Claudia Ortega, whose speciality is marketing.第5页/共19页第五页，共20页。Department reforming:1.Alan Robinson has too much responsibility and feels very stressed. 2.The Accounts Department want more cooperation with the Data Processing Department. 3.Sonuia Hunt says that Peter Martin is always interfering in their office.第6页/共19页第六页，共20页。Director ManuelOrtega(1)Accounts Manager and staff(2/3)Kitchen and restroom2General Manager(1)Marketing ManagerData processing General office Sales staff Corporate BusinessManager Trvel ShopChange currencyDirectoor Claudia Ortega(4)Travel shopSales staffStore room (stationery and sales literature)(4)ToiletsLiftsPhotocopying (3/4)ReceptionPost room Extrance STREET Main entranceOffice Layout第7页/共19页第七页，共20页。The request to increase the facilities 1.A canteen in the building. (There are no restaurants nearby).2.A room for smokers. (People smoke outside the main door).3.Creche facilities for staff with young children.4,Facilities for disabled staff. (There are two disabled staff).第8页/共19页第八页，共20页。The office space is not used efficently and needs a complete reorganisation.(For example ,Account and General Office staff have to walk too far to the photocopying room,ect.)The request of the Office Layout adjustment第9页/共19页第九页，共20页。62%,for adequate65%,for interesting35%,for monotonous38%,for underpaid第10页/共19页第十页，共20页。The Second Meeting.第11页/共19页第十一页，共20页。 Director Director Manuel Ortega Claudia Ortega (Secretary) General Manager Alan Robinson Marketing Manager Daria Bressan Manager Office Manager Accounts Sonia Hunt Sales Manager Manager Felix Lundqvist Corporate Business Travel shop Christos Vasiliki Marta Torres Accounts staff Administration Sales staff Sales staff staff New Management Structure第12页/共19页第十二页，共20页。Creche(1/4)Canteen(1/4)Kitchen and restroom(1)Store room (stationery and sales literature)General Manager(2)Director ManuelOrtega(2)General office (2)Marketing Manager(3)Manager Travel ShopPhotocopying (2)Director Claudia OrtegaSales staff Corporate Business(3)Travel shopSales staffAccounts Manager and staff(Data processing)ToiletsSmoking room(4)Change currencyLiftsReceptionPost roomExtrance STREET Main entranceNew Office Layout第13页/共19页第十三页，共20页。 Improve the facilities / Elected representatives / Stuff meeting / Video conference2. Organize social club/ Send birthday gifts to stuff / hold stuff meeting or dancing party3. Investigate alternative routes / Introduce a flextime system / Work at home 第14页/共19页第十四页，共20页。4. Raise salary by 5% / Improve smoke scales / bonus / select Star of every month 5. Distribution according to work / offer overtime pay 6. Cancle hierarchy / same basic salary / extra salary 第15页/共19页第十五页，共20页。 For the Management Structure,it becomes more efficient. About the Office Layout, it will be more convenient. For the Working Conditions, it is good and helpful for the management and the development of the aompany. Conclusion第16页/共19页第十六页，共20页。第17页/共19页第十七页，共20页。第18页/共19页第十八页，共20页。感谢您的观看(gunkn)！第19页/共19页第十九页，共20页。内容(nirng)总结Faredeal Travel Agency。Directoor Claudia Ortega(4)。General office (2)。第18页/共19页。感谢您的观看(gunkn)第二十页，共20页。