Return to MenuReturn to MenuTalking Face to FaceTalking Face to FaceTalking Face to FaceTalking Face to FaceSampleSampleAct OutAct OutPut in UsePut in UseData BankData Bank1;.DialogueDialogue1 1DialogueDialogue2 2About the orientation trainingAbout the orientation trainingTraining a new secretaryTraining a new secretary2;.Sample 1Sample 1About the orientation trainingAbout the orientation training Manager:Goodmorning,LadiesandGentlemen!Welcometoourtrainingprogram.NewEmployees:Goodmorning.Manager:Asyouknow,allournewemployeeswillhaveanorientationtrainingbeforetheystartworking.Pleasecometothefirstorientationmeetingtomorrowmorningwherewewillintroduceyoutotherulesandregulationsaboutourhotel.NewEmployees:Excuseme,couldyoupleasetelluswhereweshouldstartfrom?Click here to listen3;.Sample 1Sample 1About the orientation trainingAbout the orientation training Manager:Well,Ithinkthefirstessentialthingistheappearance.Fromnowon,youllbeworkingforthishotel,andyourpersonalappearanceandbehaviorareessential.Youshouldalwayskeepcleanandtidy,payattentiontoyourhair,uniforms,shoesandnails.Andyou,Gentlemen,arenotallowedtohaveabeard.NewEmployees:Whatelseshouldwepayattentionto?4;.Sample 1Sample 1About the orientation trainingAbout the orientation training Manager:Youshouldalsorememberyouareworkinginateam.Soteamworkisofparticularsignificance.NewEmployees:Youmeanweshouldbegoodteamplayers?Manager:Yes,andyoumustknowthehotelsserviceswell.IthinkthatsallIhavetotellyouforthepresent.Thankyouforcomingandseeallofyoutomorrowmorning.NewEmployees:Seeyoutomorrow.5;.Sample 2Sample 2Ms.Wang:Ms.Li,couldyoutellmehowtooperatethelaserprinter?Ms.Li:Yes,letmeshowyou.First,switchtheprinterspoweron.Thepowerswitchishere,OK?Ms.Wang:Uh-uh.Ms.Li:Next,openthemenuforPrint.Ms.Wang:Yes,Ivegotit.Ms.Li:Thensetthepagenumberandthenumberofcopies.Training a new secretaryTraining a new secretaryClick here to listen6;.Sample 2Sample 2Ms.Wang:WhatifIwanttwocopiesofthefile?Ms.Li:Then,clickthenumberofcopies,thats2inyourcase.Andhereitis.Gotit?Ms.Wang:Yes,Ithinkso.CanItrynow?Ms.Li:Ofcourse.Howdoyoufeelaboutusingthisnewsystem?Ms.Wang:Iamprettycomfortablewithit.Thankyou.Ms.Li:Youarewelcome.Training a new secretaryTraining a new secretary7;.Here is a group of short dialogues. Following the examples and make more conversations with your partner.A: Good morning. Welcome to this program. A: Good morning. Welcome to this program. B: Thank you. This is our first day at the hotel. I hope you can help us. B: Thank you. This is our first day at the hotel. I hope you can help us. B: Yes, of course. Orienting the new staff is part of my job.B: Yes, of course. Orienting the new staff is part of my job.A: What can I expect to know from the orientation training?A: What can I expect to know from the orientation training?B: B: Hotel Hotel rules rules and and regulations regulations as as well well as as the the hotels hotels history history and and plans plans for for further further development. development. Well Well also also explain explain to to you you the the requirements requirements about about courtesy, courtesy, work work safety safety and fire prevention. and fire prevention. Task: Talk about the orientation training for a company. LetLet s Talk. s Talk. Click here to listen8;.A: A: May I ask a question about our welfare? Whats the monthly bonus?May I ask a question about our welfare? Whats the monthly bonus? B: B: Its not fixed. Our bonus depends on the companys performance.Its not fixed. Our bonus depends on the companys performance. A: A: How about the year-end bonus?How about the year-end bonus? A: A: Therell Therell be be no no bonus bonus if if the the production production target target isnt isnt achieved. achieved. We We reward reward our our employees according to their contributions.employees according to their contributions. Task: Ask about the bonus of the ABC Co., Ltd. Click here to listenHere is a group of short dialogues. Following the examples and make more conversations with your partner.9;.A: A: What would you say if a guest wants to change his room?What would you say if a guest wants to change his room? B: B: Ill ask him why he needs a change.Ill ask him why he needs a change. A: A: Well, he may not like such a question. Youd better ask him what room he prefers.Well, he may not like such a question. Youd better ask him what room he prefers. B: B: I see. I see. A: A: Then you should find out whether you can satisfy his demand.Then you should find out whether you can satisfy his demand. B: B: What should I do if the kind of room he wants is not available?What should I do if the kind of room he wants is not available? A: A: Try not to refuse and make your suggestion.Try not to refuse and make your suggestion. B: Thank you.B: Thank you.Task: Ask about how to cope with a guests demand. Click here to listenHere is a group of short dialogues. Following the examples and make more conversations with your partner.10;.A: A: If we hire you, how much do you expect to earn?If we hire you, how much do you expect to earn? B: B: At least $3,000 a month.At least $3,000 a month. A: A: OK. You could start at $3,000 a month.OK. You could start at $3,000 a month. B: B: When can I begin to work?When can I begin to work? A: A: Next week will be great.Next week will be great. Task: How much do you want to earn a month if you are employed by a company? Click here to listenHere is a group of short dialogues. Following the examples and make more conversations with your partner.11;.1. Imagine your company has to hire some new employees. Every employee has to be trained before being put into work positions. You and Bill are discussing the training program. Fill in the blanks according to the Chinese version provided.12;.You:Hi,Bill,mayIdiscussthetrainingprogramwithyou.Bill:Surecomein.Haveaseat,please.Whatstheproblem?You:Nowweregoingto_(说聘用更多人员）.Oneproblemwehavehereis_(说由谁来培训和监管新员工).Thesedays,wereabitshorthanded,anditcostsalottotrainnewemployees.hiremorepeoplehirewhowilltraintrainandsuperviseandsupervisethenewemployeeswehire.1. Imagine your company has to hire some new employees. Every employee has to be trained before being put into work positions. You and Bill are discussing the training program. Fill in the blanks according to the Chinese version provided.13;.Bill:Whatkindoftrainingareyougoingtooffer?You:Twoweekstrainingwithanadditionalweekforeachnewemployeeworkingunderasupervisor._（说培训一个员工上岗独立操作一般要花3周时间）.Butinthelastweek,theproductivityofthesupervisorusuallydropsby50%.Bill:Thatswhereyourewrong:_（告诉他错在培训班时间过长）.Nowadays,almostalloperationsarecomputerized.Itmightbepossibletoreducethetrainingtimewiththehelpofthecomputer.Normally,ittakeshecanworkonhiswonthetrainingsessionsaretoolongtrainingsessionsthreeweekstotrainanemployeebeforehecanworkonhisown.1. Imagine your company has to hire some new employees. Every employee has to be trained before being put into work positions. You and Bill are discussing the training program. Fill in the blanks according to the Chinese version provided.14;.You:（说多数新员工根本不懂计算机，因此教他们使用计算机也需要时间）_._Sothetrainingtimecantbereduced.Bill:Thenwhydontyouchangetogroupsupervision,withonepersonsupervisingthewholegroup._（告诉他这种方式可以缩短培训时间）andfreeupyoursupervisors.ButthenewemployeesdontknowdontknowanythingaboutThatwayyoucancutdownanythingaboutthecomputeranditalsotakestimetotrainthemtousethecomputer.cutdownthetrainingtime1. Imagine your company has to hire some new employees. Every employee has to be trained before being put into work positions. You and Bill are discussing the training program. Fill in the blanks according to the Chinese version provided.15;.2. Imagine you are a security officer from Security Department. You are explaining to the new employee about the security system in the hotel. Play your role according to the clues given in the brackets .16;.You:Pleasesitdown.Mr.Wang.Iwouldliketogiveyousomeinformationonthesecuritysysteminourhotel,_.(主要是关于防火和办公室安全方面。)Employee:Thankyou.mainlyonfirepreventionandofficesafetyfireprevention2. Imagine you are a security officer from Security Department. You are explaining to the new employee about the security system in the hotel. Play your role according to the clues given in the brackets .17;.You:Alltheroomsareequippedwithsmokesensors，.(并由自动喷水系统控制。)Employee:MayIknowifthepipesofthesprinklersystemareinthebasement?You:Yes,theyare.(讲解完毕我就带各位到处看看。)andcontrolledbytheautomaticsprinklersystem.automaticsprinklersystemIllshowyouaroundafterthetalkshowaround2. Imagine you are a security officer from Security Department. You are explaining to the new employee about the security system in the hotel. Play your role according to the clues given in the brackets .18;.Employee:Bytheway,whereistheexit?You:Thereis.(在每个楼层走廊的两端都有一个安全出口。)Employee:Whatifanythingurgenthappensintheelevator?You:_.(你可以拨打电梯电话上的应急号码。)oneateitherendofthecorridoroneachfloorcorridorYoucandialtheemergencynumberonthetelephoneemergencynumbersetthere2. Imagine you are a security officer from Security Department. You are explaining to the new employee about the security system in the hotel. Play your role according to the clues given in the brackets .19;.Nowadaysmanypeopleconsiderbonusasaformofsalary.现在许多人把奖金看作是工资的一种形式。Wealwaysgetquiteahandsomebonuseverymonth.每个月我们可以得到一笔数目可观的奖金。Ithinkthebonusisactuallyasalaryextensionnowadays.我认为奖金实际上是一种工资的延伸。Thatsamazingyougotsuchahighbonus.你得到如此多的奖金真令人吃惊。Data BankData Bank20;.MybosssayshewillcutmybonusifIdontworkharder.老板说，如果我不努力工作，我就会被扣奖金。Thisjoboffersyou2000yuanamonthplushousing.这个工作除了提供房间以外，还提供每月2000元的收入。Iamhuntingforajobwithahighersalary.我正在寻找一个高工资的工作。Myprofessionalexperiencemakesqualifiesmeforthewell-paidjob.我的专业经验使我能胜任这项工作。Data BankData Bank21;.Ivebeenofferedajobwithhigherpaythatalsogivesmetheopportunityofmovinguptheladder.我找到了一份高工资的工作，而且使我有机会提升。Ifweofferthebestrateofpayforthejob,noonewillturnaroundandsaytheyreleavingbecauseofmoney.如果我们个这个工作支付很好的报酬，没有人会犹豫不决，也没有人会说他们因钱而离开。Data BankData Bank22;.Go to MenuGo to Menu23;.