绩效考核与培训绩效考核与培训Zheng Bin Oct.25, 2002Main TopicEffective Infrastructure of HRCompany Wants Employee To BeAssessment PathPerformance Evaluation Content of Foreign CompanyPerformance Evaluation 9 BlocksTalent Flow PlanningType of TrainingTraining & Develop ProcessTraining Target SelectionFind Out Gap-Current Skill vs. Core CompetencyTraining & Performance EvaluationRecruitingTerminationJob EvaluationCompetency ModelPlanningEffective InfrastructureTrainingCompensation&BenefitPerformanceEvaluationPromotionTransfer/RotationMarket Value OrientationC&B StructureCommission PlanStock option managementSpot AwardTraining Needs CollectionTraining EvaluationTraining Resource AnalysisPlanningInformation SharingEmployee Satisfaction360 SurveyPerformance Evaluation SystemObjectiveG&O Setting (with measurement)Company wants Employees whoAre honest and self-critical, and dedicated to the idea of continuous learning. Set big, bold goals for themselves and their business. Are committed to Companys success. Have passion for improving self competency and making it meet the needs of our customers. Regularly assess their business interests and competencies to determine the kinds of work for which they are best suited. Company wants Employees whoUnderstand the skills and behaviors Company will need in the futureand are willing and able to respond quickly and flexibly to develop those capabilities. Develop the competencies to move easily across functional boundaries and are able to switch between regular duties and special projects. Make others great by investing in their own, and their co-workers, development.建立健全的评估体系是世界上绝大多数发达国家的公司成功的重要因素： 岗 位 评 估 Job Evaluation技 能 评 估 Competence Evaluation年 资 评 估 Experience Evaluation业 绩 评 估 Performance Evaluation 360 评 估 360 Survey (contents base on business needs)评 估 符 合 企 业 战 略 与 文 化 Performance Evaluation ContentEmployee Self Evaluation:ACCOMPLISHMENT SUMMARY (Summarize your accomplishments vs goals in the past year)KEY STRENGTHS & IMPROVEMENTKEY DEVELOPMENT NEEDS & ACTION PLANSSelf Assessment of ValuesCAREER INTERESTS AND DEVELOPMENT . INCLUDING STRETCH ASSIGNMENT INTERESTSManager Evaluation:PERFORMANCE SUMMARY AND TREND (Summarize your view of employees accomplishments vs goals in the past year)KEY STRENGTHS & IMPROVEMENTKEY DEVELOPMENT NEEDS & ACTION PLANS360 Data/Manager AssessmentCAREER DEVELOPMENT RECOMMENDATION . INCLUDING STRETCH ASSIGNMENTS PerformanceSIGNIFICANT STRENGTHSOME DEVELOPMENT NEEDS SIGNIFICANT DEVELOPMENT REQUIRED (A)(B)(C)Demonstrates Values in aSatisfactory WayDoes not AdequatelyDemonstrate ValuesConsistently Models Values &Serves as a Standard for Excellence(1) Exceeds/Outstanding*Work plans and goals *Commitments(2)Meets/Satisfactory*Work plans and goals *Commitments(3) Needs Improvement/ Missed*Work plans and goals *CommitmentsValues (come from 360 survey)Performance Evaluation 9 Blocks1 (10%)Promotion/ Training2 (15%)Training & Rotation3 (65%)Training or Job Rotation4 (10%)High Risk PIP2Training & Development3Training3Potential At Risk 4High Risk PIP4Get Rid OffTALENT FLOW PLANNINGDIRECT REPORTS& KEY POSITIONS BESTREPLACEMENTSNamePosition TitleBACKUP CANDIDATES / POSITION PLANSPositionIncumbentREADY NOWONE TO TWO YEARSPositionIncumbentType of TrainingFor Training Content:General Skill 通用技能通用技能Technical Related专业技能专业技能Selling Skill销售技能销售技能Management 管理能力管理能力 LeadershipFor Training Style:In House Training 课堂培训课堂培训On Job Training 在岗培训在岗培训培 训 与 发 展 的 程 序准备:员工找出差距提出培训需求和提高方向沟通:根据员工与公司的需求确定培训方向执行:提供相应的培训绩效考评中应重点关注上年差距的改善Training Target SelectionGapCurrent Skill - Core CompetenceCurrent Value - Role ModelDevelopment Needs Derived from Performance AppraisalBuild up core competenceSelf-AssessmentIdentify the gapDevelop Training PlanSampleCurrent Skill vs. Core Competence培训效果衡量途径培训效果衡量途径:1.培训后测试培训后测试(书面书面/现场现场)2.本岗位工作业绩评估本岗位工作业绩评估(本人本人/直接经理及其上级主管直接经理及其上级主管)3.360度调查结果度调查结果 (上级上级/下级下级/客户客户/供应商供应商/同事同事)培 训 与 绩 效 的 结 合Thank You !