Leadership Fundamentals 1 day version领导力基础课程领导力基础课程 一日版（一日版（2014）Accelerated Leadership Development Program(ALDP)加速加速领导力发展课程（领导力发展课程（ALDP）Activity:Warm It Up!活动：热身一下！活动：热身一下！Differentiate Management and Leadership区分管理能力与领导力之间的差异区分管理能力与领导力之间的差异Gain critical knowledge and self-awareness to be a successful leader获得成为一个成功领导者的必备知识和自我认知获得成为一个成功领导者的必备知识和自我认知能力能力Distinguish style preferences to be more effective能够适应不同的风格，实现更高效率能够适应不同的风格，实现更高效率Identify appropriate leadership behaviours in different situations to be more effective在不同情况下能够采取适合的领导行为，以实现在不同情况下能够采取适合的领导行为，以实现更高效率更高效率Why Are We Here?目的目的wb2The Quality of IHGs Leadership IHG的领导力水平的领导力水平客人挚爱的杰出酒店客人挚爱的杰出酒店Our People员工团队员工团队Guest Experience宾客体验宾客体验Responsible Business 企业责任企业责任Financial Return财务回报财务回报Purpose 核心目标核心目标Focus Area 关注事项关注事项Quality of IHG LeadershipIHG的领导的领导力水平力水平Winning Ways 致胜之道致胜之道Do the right thing做对的事做对的事Show we care 体现关爱体现关爱Aim Higher追求卓越追求卓越Celebrate Difference 求同存异求同存异Work Better Together协作共赢协作共赢 drives our corporate priorities 推动我们的企业优先事项的进程推动我们的企业优先事项的进程IHG Vision 集团愿景集团愿景Source:McKinseys War for Talent 2000 survey of 6,500 senior&mid-level managers at 35 large US companies 来源：麦肯锡2000年人才之战调查，对象是35家大型美国公司的6,500名高级和中层经理人58%of people who have worked with subpar managers are affected as follows:58%曾与不合格经理人工作过的员工表示受到以下影响：曾与不合格经理人工作过的员工表示受到以下影响：86%82%81%76%“Made me want to leave the company”“使我想离开这家公司使我想离开这家公司”“Prevented me from making a larger contribution to the bottom line”“阻碍我为公司的最终收益做出更大贡献阻碍我为公司的最终收益做出更大贡献”“Hurt my career development”“损害我的职业发展损害我的职业发展”“Prevented me from learning”“阻碍我学习阻碍我学习”The Cost of a Bad Boss 不称职上司的代价不称职上司的代价我们对员工我们对员工的期望是什的期望是什么？么？我们对员工我们对员工的付出是什的付出是什么？么？Whats This Got To Do With Me?这与我有什么关系？这与我有什么关系？The ALDP is a 10-module leadership development program based on the IHG Competency Model,that is designed to skill Band 6&7 supervisors in essential leadership practices.ALDP 领导力发展课程以洲际领导力发展课程以洲际酒店集团能力模型为基础，由酒店集团能力模型为基础，由10个板块构成，旨在为个板块构成，旨在为6级和级和7级主管人员提供基础领导力级主管人员提供基础领导力实践的技巧培训。实践的技巧培训。Staff(Independent Contributor)员工员工（单独的贡献者）（单独的贡献者）Excom&Dept Heads(Manage Function/Supervisors)执委会及部门负责人执委会及部门负责人（管理一个职能部门（管理一个职能部门/主管们）主管们）Supervisor(Manage a Small Team)主管主管（管理一个小型团队）（管理一个小型团队）General Managers(Manage Property)总经理总经理（管理酒店）（管理酒店）Turn 2 转变转变 2Turn 3转变转变 3Turn 1转变转变 1 Developing Leaders at IHG洲际酒店集团的领导者培养洲际酒店集团的领导者培养Leadership Fundamentals(2 days)领导力的基本原理领导力的基本原理(2 天天)Win Support for Your Ideas(1 day)为你的提议赢得支为你的提议赢得支持持(1 天天)Coach for Peak Performance(1 day)追求最佳绩效的辅导追求最佳绩效的辅导(1 天天)Solve Everyday Problems(1 day)解决日常问题解决日常问题(1 天天)Build Great Teams(1 day)组建杰出团队组建杰出团队(1 天天)Lead&Develop领导与发展领导与发展Work Collaboratively全面协作全面协作Think Ahead超前思考超前思考Champion Change主导变革主导变革Lead Through Change(1 day)Delegate&Empower Your Team (1 day)Lead Effective Meetings(1 day)开展高效会议开展高效会议(1 天天)*内容与题目待定Drive Result成效驱动成效驱动Being BrandHearted心系品牌心系品牌 Managing Your Time Effectively(1 day)ALDP Modules 模块模块 洲际集团领导能力与致胜之道洲际集团领导能力与致胜之道wb380%Directing&Maintaining指挥和管理指挥和管理5%Strategy 策略谋划策略谋划15%Coaching,Developing,Supporting,Building辅导、发展、支持、培辅导、发展、支持、培养养20%Strategy 策略谋划策略谋划60%Coaching,Developing,Supporting,Building辅导、发展、辅导、发展、支持、培养支持、培养20%Directing&Maintaining指挥和管理指挥和管理Traditional过去过去21st Century21世纪世纪Traditional 过去过去Main role was to direct and control the way work was done by the people that reported to them 主要角色是指挥和管理下属员工的工作方法Today 现在现在Successful supervisors are primarily driven by the roles of coach,leader,developer,mentor,and planner成功的主管以担任教练、领导、培养者、导师和计划者的角色为主Changing Role of the Supervisor主管的角色变化主管的角色变化wb4“The only true leader is someone who has followers.An effective leader is not someone who is loved or admired.He or she is someone whose followers do the right thing.Popularity is not leadership.Results are.”“真正的领导者拥有自己的追随者。真正的领导者拥有自己的追随者。一个高效的领导者未必众人皆爱。一个高效的领导者未必众人皆爱。其追随者都以正确的方式工作。其追随者都以正确的方式工作。受人欢迎并不是领导力。成效才是。受人欢迎并不是领导力。成效才是。”-Peter Drucker彼得彼得.德鲁克德鲁克The True Leader 真正的领导者真正的领导者wb4Activity:Electric Maze 活动：电子迷宫活动：电子迷宫1.What happened?What feelings did you experience at the beginning,middle,end?发生了什么事？在开始、中间和最后，你体验到了怎样的感觉？发生了什么事？在开始、中间和最后，你体验到了怎样的感觉？2.Was there a leader?Why do you think so?当时有没有一个领导者？为什么？当时有没有一个领导者？为什么？3.What can you learn from this experience?从中你能学到什么？从中你能学到什么？Activity:Electric Maze 活动：电子迷宫活动：电子迷宫wb5The root of the word management is“manas”-meaning hands.英语管理（英语管理（management）一词的词根是）一词的词根是“mana”，本意是双手。，本意是双手。Managing is to accomplish,to be in charge of or responsible for,to conduct.管理是指管理是指完成、负责、执行。完成、负责、执行。It involves the process of setting and achieving the goals through the planning,organizing,directing and controlling.管理包括通过计划、组织、指挥和控制来设定和实现目标的流程。管理包括通过计划、组织、指挥和控制来设定和实现目标的流程。What is Managing 什么是管理什么是管理wb6The root of the word leadership is“lead”-meaning The root of the word leadership is“lead”-meaning to go,to guide.to go,to guide.英语领导力（英语领导力（英语领导力（英语领导力（leadershipleadership）一词的词根是）一词的词根是）一词的词根是）一词的词根是“lead”lead”，本意是通向、引导。本意是通向、引导。本意是通向、引导。本意是通向、引导。Leading is influencing,guiding in direction,action,or opinion.领导是指领导是指在方向、行动或意见上给予影响、指导在方向